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Sanouva Saigon Hotel

177 Ly Tu Trong st, Ben Thanh Ward, District 1, District 1 Ben Thanh Market, Ho Chi Minh City, Vietnam (Show on map)

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Area: District 1 Ben Thanh Market Number of Rooms: 53
Free Wi-Fi

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All reviews (2168)
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Pachara A. Solo travelers Thailand, June 30, 2015
Good hotel

Food Staff location
8.7
Shir L. Couples Singapore, June 28, 2015
4D3N - HCMC

Staff Service/ Location/ Value
7.3
Was at HCMC for a relax getaway trip.. Location/ Value: Hotel was located at a good location. Booking rate at $39/night. Good value. Amenities: Hotel provides: Welcome fruits/ mineral water/ hot water kettle/ hair dryer/ towels/ shampoo/body wash/ comb/ toothbrush + paste/ shower cap/ cotton bud/ bedroom slippers/clothes hangers. Would appreciate if hotel can consider putting another roll of toilet paper in case the existing one was being used up. Comfort/ Environment: Bed was ok. Blanket was thin.. it was a little cold and we can only play around with the ac temperature instead. Hotel can consider having 2 additional pillows as the pillows were kinda fluffy and soft.. when lied down it was almost flat on bed. :) the room was not that much of soundproof as we can hear opposite room's alarm clock and travellers talking loudly/shouting. Last but not least: Staff Service: All staff were friendly and able to communicate in english. We would like to compliment the staff there especially Ms Thu. What happened was when we reached the hotel, we felt cheated as we paid VD350000 for the cab fare from airport to hotel. We approached the staff to find out if it was normal. Lucky enough we got the receipt and the cab driver's photo and taxi carplate photo. So the staff there assisted us. Ms Thu goes the extra mile by trying to locate the cab company and hunt down the driver for us. She keep on contact them (like daily basis). We eventually got back our $$ of VD200000 from the driver on the 3rd day of our stay. A very big THANK YOU to you Ms Thu. All in all.. it was a good stay :)
Ysaac J. Groups Philippines, June 27, 2015
Location

Location, Breakfast, Bathtoom
8.3
Worth every penny. It's so close to Ben Than
Ysaac J. Groups Philippines, June 27, 2015
Location

Location, Breakfast, Bathtoom
8.3
Worth every penny. It's so close to Ben Than.
Wei Y. Couples Singapore, June 27, 2015
Overall is still alright. bed is kinda hard.

Good customer service
6.7
David H. Couples United Kingdom, June 23, 2015
clean, comfortable, well located hotel.

value, location and clean.
9.7
Very comfortable stay. The hotel is right in the heart of district 1, walking distance to many attractions. My wife and I would highly recommend staying at the Sanouva!
Huyen T. Business travelers Vietnam, June 21, 2015
Location

location
7.3
good location
Marissa C. Couples Philippines, June 21, 2015
best stay

good locations, friendly staff, big room
10
we stay there to celebrate our 1st wedding anniv, and we are surprise that they have something for us, petals of roses and wine in our room. the room is spacious, friendly staff and its near the night market and cathedral. buffet breakfast is very good. we will definitely recomend this hotel to our friends. good job sanouva!!!! thanks to staff thu being so accomodating.....
Kung C. Solo travelers Singapore, June 21, 2015
Clean decent hotel

Location, friendness, clean
7.7
Second time, likely to have a third
Jeung R. Solo travelers South Korea, June 11, 2015
Location was great, rooms clean

Location, Room, Staffs
9

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Customer Reviews - Sanouva Saigon Hotel, Ho Chi Minh City

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