Very good 7.5
Based on 1666 reviews

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About Santa Ana Apartamentos


Santa Ana Apartments are next to the popular Santa Ana Square, in Madrid’s historic centre. Each air-conditioned apartment and studio includes free Wi-Fi, a TV and a well-equipped kitchenette. The Santa Ana Apartments are housed in a classical building and feature stylish décor and French windows. Each air-conditioned apartment and studio has a private bathroom. Kitchenettes include an oven, fridge and washing machine. The Santa Ana building is just 200 metres from the lively Puerta del Sol area and its Metro station. The Royal Palace is a 10-minute walk away, while the Prado and Reina Sofia Museums are 1 km from the apartments. There are many bars and restaurants in the streets around Plaza Santa Ana. The city's main shopping area is 500 metres away and Atocha Railway Station can be reached in 20 minutes, by foot.
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  • free Wi-Fi in all rooms


  • airport transfer


  • pets allowed

Guest services

  • express check-in/check-out
  • luggage storage

On-site facilities

  • family room
  • elevator
  • smoking area

Languages Spoken

  • English
  • Polish
  • Romanian
  • Spanish
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Please note that if guests arrive after 9 pm an extra fees of 20 euros will be charged.

Please note that entry by car is only allowed to guests making use of the Plaza Santa Ana Parking, accessible only via Calle Principe.

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-4 year(s) Stay for free if using existing bedding.
  • Guests over 4 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Important notice

Keys should be collected from the office, located in apartment E in the ground floor of the property. The office is open from 09.00 until 18.00, from Monday to Friday. Guests expecting to arrive outside these times are kindly requested to contact the property directly and in advance to specify their estimated time of arrival. Contact details can be found on the booking confirmation. Please note that arrivals between 21:00 and 00:00 are subject to a EUR 20 surcharge. Please note, check-in after 00:00 is not possible unless arranged with the property in advance. Guests arriving between 11.00 and 14.00 can leave their luggage at the apartments, although check-in is not possible until 14.00. Please note, there are 19 steps to the elevator. Ground floor apartments are available subject to availability at the time of making the booking. Please note that entry by car is only allowed to guests making use of the Plaza Santa Ana Parking, accessible only via Calle Principe. Failing to do this will result in a fine. Smoking is not allowed. Please note that the check-in and key-collection take place at: Nuñez de Arce 14, Bajo E (ground floor apartment ¨E¨), 28012 Madrid. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform Santa Ana Apartamentos in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
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Recent customer comments

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Very good

based on 1666 reviews
  • Hotel Condition/Cleanliness 7.2
  • Facilities 6.9
  • Location 9.1
  • Room Comfort/Standard 7.0
  • Service 7.3
  • Value for Money 7.4


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