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About Santa Barbara Hotel

Description

Well-positioned in Ba Dinh District, Santa Barbara Hotel is the ideal point of departure for your excursions in Hanoi. Set 1.0 Km from the excitement of the city, this 3.5-star hotel commands an excellent location and provides access to the city's biggest attractions. For sightseeing options and local attractions, one need not look far as the hotel enjoys close proximity to Quan Thanh Temple, Dong Xuan Market, Hanoi War Memorial.

Santa Barbara Hotel also offers many facilities to enrich your stay in Hanoi. Guests of the hotel can enjoy on-site features like free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, facilities for disabled guests, express check-in/check-out.

Santa Barbara Hotel is home to 60 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, mirror, slippers, towels, internet access – wireless. The hotel offers an excellent variety of recreational facilities, including hot tub, sauna, spa, massage, steamroom. Santa Barbara Hotel is your one-stop destination for quality hotel accommodations in Hanoi.
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Features

Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • airport transfer
  • ATM/cash machine on site
  • babysitting
  • bar
  • bicycle rental
  • business center
  • car hire
  • coffee shop
  • concierge
  • currency exchange
  • elevator
  • express check-in/check-out
  • facilities for disabled guests
  • family room
  • laundry service
  • luggage storage
  • meeting facilities
  • newspapers
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • shuttle service
  • smoking area
  • tours

Sports and Recreation

  • hot tub
  • massage
  • sauna
  • spa
  • steamroom

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • Chinese (Mandarin)
  • English
  • French
  • German
  • Japanese
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-6 year(s) Stay for free if using existing bedding.
  • Guests over 6 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room policy for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 22 USD
Breakfast Charge (when not included in room rate): 10 USD
Check-In From: 8:00 AM
Check-Out Until: 2:00 PM
Distance from City Center: 1.0 Km
Distance to Airport: 30.0 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 60
Reception Open Until: :59 PM
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2012
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Verified traveler reviews

Filter by traveler type
All reviews (27)

Business travelers (9)

Couples (3)

Solo travelers (12)

Families with older children (2)

Groups (1)

Very good
7.6
Hotel Condition/Cleanliness
7.6
Facilities
6.0
Location
7.9
Room Comfort/Standard
7.5
Staff Performance
7.6
Value for Money
7.6
Food/Dining
7.4

8 Liny S.
Laos
August 17, 2015
good
cleaning
holiday

8 Liny S.
Laos
August 17, 2015
nice
cleaning
Good

4 YEACHAN E.
South Korea
August 18, 2015
it was the Worst experience there
I had booked a room through online, but when I get there, the receptionist said, they don't have any available room then, and she said I had booked wrong. I showed her my voucher, but she didn't believe me. So.. I booked another room online one more time, as on the website, the hotel was still available. Finally she found it she was wrong, and the owner came to explain about this situation. the owner said they cannot refund it, but he will upgrade me one time. and he said he will book another hotel near there, in a same condition. as I followed him and got to the room, it was really small, no view, no bathtub.... So I complained, and the gave me another room in that hotel. but it was not a city view room, and even cheaper than the room I had booked. I complained again, and he said he will give me back the diferrence amount(by vnd) but the receptionist said, she can give the money with a bad exchange rate... I complained one more time, and finally, the argue was over. The reason why I complained alot was not because of the money, I just felt bad as the staffs were rude, and not thinking that it was their fault. They talked like it was because of my fault. anyway it was a really terrible and tired experince.

3.3 YEACHAN E.
South Korea
August 18, 2015
not clean and no spa
location.
when I came back and stayed there, they upgraded me to a suite room. it was large, but not really clean. and even the spa was not avaible as it was on the rewnewal.

9 SASITORN J.
Thailand
April 26, 2014
Best staffs performance, nice room and good food
Best staffs performance, nice room and good food
I was ill when I got to hotel and staffs were so nice to me they brought me a pill, ice bucket and fresh ginger tea. Breakfasts were served in my room. Nothing to complain about this hotel. The operation manager was so kind. I will come back.

8.3 Barbro I.
Sweden
January 13, 2014
Hjälpsam personal
Personalen läget priset

9.3 Toan L.
Vietnam
January 02, 2014
Good place to stay, highly recommened.
Ideal location, friendly staff... love it.
It was a nice experience.. :)) The hotel is consider to be in the location for traveler who would like to see the old Ha Noi.

7.7 Thach D.
Vietnam
March 13, 2014
nice stay
quiet area, cozy room, friendly staffs

8 KEN K.
Japan
July 21, 2013
reasonable!!
price,location and spa
price is very much reasonable with nice location and big size room.

9 LEUNG H.
Hong Kong
June 27, 2013
Nice and helpful staff
Excellant service providing information of Hanoi. Courteous front desk staff. Good location for sightseeing.


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