Good 6.8
Based on 234 reviews

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September 1, 2016 - September 3, 2016 | 2 nights
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About Santa Fe Hotel

Description

Located slightly off the tourist track, Santa Fe Hotel is a welcoming, personalized boutique resort for a memorable Guam vacation. This property has an intimate feel and truly personalized service. Designed after Guam's traditional Spanish cortijos, the rooms reflect the theme and are very large, comfortable, and very well furnished. The entire hotel - not just rooms - is equipped with complimentary Wi-Fi. The setting has both direct access to a beach and coral-filled lagoon as well as the main strip of Hagatna Bay and plentiful shopping and entertainment options.
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Features

Internet

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Transportation

  • Car park
  • Airport transfer
  • Shuttle service

Fitness & recreation

  • Fitness center

Swimming & soaking

  • Swimming pool [outdoor]

Water sports

  • Water sports (non-motorized)

Food & beverage

  • Room service
  • Restaurant(s)
  • Coffee shop
  • Poolside bar
  • Bar

Pets

  • Pets allowed

Cleaning services

  • Laundry service

Guest services

  • Tours

On-site facilities

  • Facilities for disabled guests
  • Elevator
  • Shop(s)
  • Smoking area

Health and security

  • front desk [24-hour]

Languages spoken

  • English
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Policies

Child and extra bed policy
Infant 0-2 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 3-12 year(s) Stay for free if using existing bedding.
  • Guests over 12 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Check-In From: 2:00 PM
Check-Out Until: 12:00 PM
Distance from City Center: 2.8 km
Distance to Airport: 5.5 km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 2
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 105
Room Voltage: 110
Time to Airport (Minutes): 5
Year Hotel Built: 1996
Year Hotel Last Renovated: 2010
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Recent customer comments

Filter by traveler type
  • Cleanliness 6.1
  • Facilities 5.7
  • Location 7.3
  • Room Comfort/Standard 6.7
  • Service 7.0
  • Value for money 7.4
  • Food/Dining 6.5

Jonghun L. from South Korea
Solo travelers
Stayed 4 nights in August 2016
Disappointed
Initially booked a ocean view room with a higher charge. They gave me a room with a bit of ovean view at the corner and curtains in the room were broken...couldn't close completely...only half. They put a bed sheet on the window for the first night because of no other solutions. Next I moved to an another room which was okay but they didn't refill towels next day. It was bad experience overall.
Reviewed August 28, 2016

Qianwen B. from China
Business travelers
Stayed 2 nights in April 2016
Taveler
Ok
Reviewed April 21, 2016

Bruce O. from United States
Solo travelers
Stayed one night in March 2016
Front Desk tried to charge me 2 nights for 1 night
Not much
Poor experience. Bad front desk staff, no towels, key did not work, etc. Hotel is not recommended.
Reviewed March 20, 2016

Archelle C. from Philippines
Solo travelers
Stayed 5 nights in January 2016
Felt like Home :)
Staff, room, location
Reviewed February 03, 2016

sandra B. from Philippines
Business travelers
Stayed one night in January 2016
It's good value for money. Hotel is too quiet
Staff are very courteous and helpful.
Just alright. I just stayed there to sleep but never had an opportunity to explore the hotel's facilities.
Reviewed January 24, 2016

Gayzelle P. from Philippines
Couples
Stayed 2 nights in December 2015
Good stay
We had a pleasant stay in this hotel. The room was okay as well as the facilities. The Wifi has weak sgnal. It a bit far from the main city thoroughfare and had to travel by cab to visit the places we wanted. But its a good location nonetheless if you want to just relax and go less on shopping.
Reviewed January 23, 2016

Jon H. from United States
Couples
Stayed 2 nights in December 2015
Great view, dated hotel and worst wifi
Private beach, price, location
Worst wifi setup I've seen. Hotel is very dated with a lot mold smell. They need to replace the sheets and towels, carpets, etc. I had to leave early because the bed was causing me back pains. Staff are friendly however owners and Managment are dropping the ball on this hotel. They really should just invest money and make this a nice hotel and charge more as it can be a great hotel if they weren't so lazy to update it.
Reviewed December 30, 2015

Lai T. from Hong Kong
Couples
Stayed 7 nights in October 2015
Cozy hotel in Guam
Cozy, conveniently located & good price
very nice
Reviewed October 27, 2015

Luisa B. from Philippines
Couples
Stayed 5 nights in October 2015
Best location for shopping!
Location, value for money, convenience
Good
Reviewed October 17, 2015

So C. from South Korea
Solo travelers
Stayed 5 nights in August 2015
Services, employees exellent, but a lot of ants
Seeside bar, good view, very kind all employees
I was positively surprised by the facilities swimming pool, beach and bar resto and also by kind personals at counter that I never have had in Guam. They are so kind and there for help you really. Just 2 things very sorry even-though : 1) a lot of ants in room so that you caanot leave anything to eat or drink in the room when you go out 2) i asked the morning call at 6:30 just for one day but the alarm (seems automatic) rang at 5:25 every 4 days in spite of my claim in the 3rd day. The last day I plugged out the phone for avoiding this alarm.
Reviewed August 30, 2015

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