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Santa Fe Hotel

132 Lagoon Drive, Tamuning, Guam 96931 (Show on map)

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Area: Tamuning Number of Rooms: 105
Free Wi-Fi

Recent customer reviews

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Pleasant

6.8

based on
183 reviews

Value for Money
7.4
Location
7.2
Staff Performance
6.9
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.7
Food/Dining
6.6
All reviews (183)
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Jeongju L. Couples South Korea, August 16, 2014
probably best you could get at this price

friendly staff, reasonable price, nice pool
6.3
1. everyone was very friendly and helpful except for the room maids. they didn't refill towels three nights in a row, and we had to call the front desk every time. it was very inconvenient. 2. it is not clean. carpet smells bad and it's full of dust. i freaked when we found two lovely roaches going through our stuff. we had to make sure there weren't any in our luggage before we checked out. it was not very pleasant. kettle doesn't seem so clean, either. we used it after boiling water but i still wasn't sure if it was good enough to clean it. 3. pool's very nice. we spent almost everyday on beaches but we always came back to the pool after sundown. view's absolutely beautiful. we tried to swim/snorkel on the beach right there, but water's not so clear. they have better beaches on guam. i suggest you spend more time on them. overall, it was very okay. not so good, not so bad. i wouldn't say i'd like to go back, but the price is temptingly good. people told me hotels in guam are usually very old and not absolutely clean, so i guess this is probably the best you could get for this money.
Ka I. Couples Portugal, August 16, 2014
Little far

Price is cheap, free wi-fi, located at the coast of the beach
7
1st impression was an old hotel, but the air conditioning of the room is very cold, which means the conditions of the hotel are still ok. There is free wi-fi, but you always need to login again when you use the device. In hotel there is a beach restaurant and the food is good and cheap specially the beef steak! With the nice beach view at night, you will have a wonderful night and dinner. So, the price matchs with the service.
Celia P. Couples Australia, August 10, 2014
Santa Fail

1. The infinity pool/ocean access and view
4.7
Yiu K. Families with older children Hong Kong, August 6, 2014
Poor Staff Qualtiy

Good ocean view
3.3
Everything is poor except the ocean view. For example: 1. The food left by previous guest was not disposed of, it was left in the microwave oven and fridge. 2. Staff unfriendly especially the reception staff. 3. Staff unhelpful, even they promised to take towel & cleansing facilities to your room, you have to wait for a long time with repeat asking. Besides, the extra bed was too soft for my kids, I have to solve the problem by myself. 4. The room was dirty, with bad smell. 5. Security problem, the door lock was out of order, the safety box easily out of order because running out of battery.
Frida D. Business travelers United States of America, July 8, 2014
Not pleasant

Location
5.3
When I checked in (early check-in 5:3-a.m.)they didn't have my booking. However, was able to check-in and paid early check-in fee. The room I was given smelled so bad (carpet was so old and seems like have not been cleaned for years, need to get rid of those filthy carpets), that I developed real bad allergies the next day and was too tired to change the room until the next morning. However, checked out that evening cause was too disappointed with the whole experience. Will not be making any bookings to the hotel any time soon.
Oka M. Solo travelers Japan, June 26, 2014
nice & chill

quiet, resonable and simple
8
by the beach not so crowded and quiet.
Rhodora L. Couples Philippines, June 22, 2014
Felt like home!

Beautiful view, very friendly staff, accessible by shuttle
9
We had a wonderful time at the hotel. The staff were very friendly, very helpful and very accommodating! The beach during sunset as seen from our room was so breathtaking! We had a most relaxing five-day stay at Santa Fe!
Dennis S. Couples United States of America, May 27, 2014
Great location but very old outdated and dirty car

Friendly staff
5.3
Pleasant
Mark C. Solo travelers United States of America, May 17, 2014
A Little Gem on Guam

Beachfront, Comfortable Bed, Nice Bar & Grill
8.3
I had a great time there. Ocean Water is clear and luke warm. So relaxing, unlike Tumon, Guam's Waikiki, which was very crowded.
Tsz W. Couples Hong Kong, May 3, 2014
The room is not clean.

Near to outle
6.7
Near to outlet. The dining is good with band show.

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