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Santa Grand Hotel Bugis

8 Jalan Kubor, Bugis, Singapore 199207 (Show on map)

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Area: Bugis Number of Rooms: 74
Free Wi-Fi

Recent customer reviews

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Good

7.3

based on
2489 reviews

Value for Money
7.3
Location
7.9
Staff Performance
7.1
Hotel Condition/Cleanliness
7.5
Room Comfort/Standard
7.4
Food/Dining
6.6
All reviews (2489)
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Ronnie K. Groups Malaysia, May 15, 2013
Overall I am quite happy with my stay here

Clean, walking distance to Bugis MRT stations, nice staffs
8.3
Ronnie K. Groups Malaysia, May 15, 2013
Clean and convenience

Convenience, clean, nice staff
8.3
Ronnie K. Groups Malaysia, May 15, 2013
Nice for budget travelers

Clean & near to bugis mrt stations
8.7
Heather W. Families with older children New Zealand, May 15, 2013
Great Hotel for a short stay

Proximity to shops, transport and things to see
8
Alberto R. Families with young children Philippines, May 14, 2013
Okay stay but reception needs improvement

affordable, clean and no frills
7
Booked 2 Superior Twin rooms weeks ahead but instead was given 1 Superior Twin and 1 Deluxe Double when we arrived. During our check-in, the indian guy at the reception said he can't give us the correct room yet and will just transfer us to another room the next day but he never bothered to do it.
Dedi S. Families with older children Indonesia, May 13, 2013
Cute hotel in Bugis area.

Easy access to public transport, close to shopping areas, quiet surroundings
8
Cute hotel in Bugis area. Hotel Santa Grand Hotel Bugis is simple and convenient. Located adjacent to bus stop at Victoria St, so is very convenient to go to other area. A few blocks to the Bugis MRT station 7 minutes walk. Breakfast is delicious with decent variety of food. Check-in process is very easy. Small pool on the roof floor is a plus point for this cute hotel. Note: For photography lover, a few blocks from hotel, Sultan Mosque & Parkview Square building with art deco style are good to be visited.
Lailene C. Families with older children United States of America, May 13, 2013
Comfortable and optimum location

The location is prime since it is near Bugis Junction. The Check in and check out process was hassel free. The doorman and cleaning staff were exceptionally sweet.
8
Overall it was a good stay. Staff: The front desk staff were very professional but lacked the upbeat and exuberantly friendly attitude of the doorman and cleaning staff. The front desk was helpful but not necessarily friendly or willing to go out of the way. On check out the receptionist spent close to 40 minutes trying to call a taxi. Since we had a flight to catch my sister went outside and stood in the rain to hail one..it took 5 minutes to hail a taxi. I don't understand why the staff didn't have the foresight to do so. Location: Hard for taxi drivers to find. You can use the cemetery across the street as a reference. It is around a 6 minute walk to the MRT, which makes the location wonderful. It is also walking distance to the Bugis Junction, malls, and hawker centers. I'm a young female and felt relatively safe walking around at night. There's a decent amount of foot traffic and well lit streets Room: Clean and large for the price you are paying for a singapore hotel. Bathroom was very spacious also. The beds were quite large and comfortable. Clean sheets. TV is sort of small compared to the size of the room and there's limited channels, but that shouldn't be a problem if you plan on exploring the city. Pool: Great view. Usually quiet and uninhabited. Clean pool. Breakfast: Buffet. The menu changes a bit day to day. Overall the food is pretty good and satisfying. Nothing fancy. I'm not a coffee snob but the coffee is pretty horrific. The instant coffee in the hotel room is much better. I feel that the hotel would benefit if they had a small coffee stand inside. Me and my family would've paid a good chunk for some decent coffee in the morning. The breakfast area tends to get ridiculously crowded around 730am to 830am due to the tour groups. Avoid those hours.
Emmanuel C. Couples Philippines, May 12, 2013
small but nice rooms centrally located

the room is quite small but it is comfortable. have enough space to move properly. the breakfast is nice. it is near to bugis so its a plus.
8
King H. Couples Malaysia, May 12, 2013
Clean, good location, nice bed,

Clean, good location, nice bed,
8
Clean, good location, nice bed, and the friendly staff actually can provide me 4 pillows. That's very comfortable. Compared to Santa Grand Little India, the bed in this one is not hard and you won't feel the hard metal (the one in Little India). Its nice and comfortable. The only thing about this basement unit is that the water for the shower doesn't seem to flow fast enough... but its not a big deal for me though...
Howard P. Families with young children United Kingdom, May 12, 2013
Very Comfortable Clean Room & Facilities

Comfortable. Clean, Quiet
8.3
The only issue was due to overbooking, we were moved to Santa Grand Hotel East Coast Road. So this is really a review of THAT hotel!

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Customer Reviews - Santa Grand Hotel Bugis, Singapore

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