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Santa Grand Hotel Chinatown

20 Trengganu Street #03-01 (near to Smith Street/ Temple Street), Chinatown / Tiong Bahru, Singapore 058479 (Show on map)

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Area: Chinatown / Tiong Bahru
Free Wi-Fi

Recent customer reviews

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Pleasant

6.9

based on
1585 reviews

Value for Money
6.6
Location
8.7
Staff Performance
6.6
Hotel Condition/Cleanliness
6.7
Room Comfort/Standard
7.0
Food/Dining
5.8
All reviews (1585)
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Thanwarat K. Families with older children Thailand, August 9, 2014
Good location

Good location, Very near MRT, Close to street foods and Shopping area.
6.3
This is my second times in this hotel. Everything as a normal for budget hotel (in SG). I very like the location of the hotel. Very close to MRT Chinatown station, very close to find food until night time. It's value of money that i spent for Singapore.
Lung H. Groups Malaysia, July 28, 2014
A pleasant stay ... til the moment we checked out

value for money, location, pleasant staff
7.7
I'm actually a local resident and booked the hotel room for three elderly relatives from overseas for their vacation. I visited them everyday at their hotel room and learned about their experience. It was in general a pleasant stay, with clean room, relaxing common area, and friendly receptionists who offered good travel and dining tips. Unfortunately, our impression was spoilt by the time my relatives checked out. The only lift in the hotel was malfunctioning at the wrong time and we then realized that the hotel was understaffed. I personally had to help my elderly relatives to carry 60kg worth of luggage down to the ground floor via the staircase in three rounds in order to catch a cab heading for the airport. I then learned from the owner of the souvenir shop next door that it was the 4th time in 2 months the lift mulfunctioned. Another minor comment: no fridge in our hotel room; and the in-room safety box is a bit too small to keep a laptop or tablet/iPad (but ok for storing passports and cash).
Piraj L. Families with older children Thailand, July 27, 2014
Value for Money, especially convenience location

1. Location 2. Staff performance 3. Many good foods nearby
8.3
I am satisfied with the hotel. It is located in very convenience location, just next to MRT station, close to many food places. The room is quite small but i'd rather spend the time outside. The staff is so nice.
Supichcha K. Couples Thailand, July 26, 2014
stalf is service too bad!

food drink shopping
5.3
don't think will going to stay again
Oon A. Business travelers Singapore, July 23, 2014
NA

Santa Grand Hotel Chinatown
6.3
Rungporn T. Solo travelers Thailand, July 22, 2014
Nice place

Service , Nice Place
7.3
it's not so far from Chinatown Station can walk at night and have more place for trevels
Yen L. Groups Vietnam, July 21, 2014
good location

clean room, good location
7
The room is clean but very small, if you stay 1-2 day is ok but if more than 3, its will be a problem bcus the room is too small and you can get a better hotel with same price. But the location is very nice, 2 mins to Chinatown
Tuong V. Couples Vietnam, July 20, 2014
Food festival - very fortunate

Very near MRT, very near Chinese restaurants, free wi-fi
7.3
Average. Fortunate that my stay coincide with Food Festival Week (11-20 Jul). Many delicacies from afar come to one walking street in Chinatown. You can sample many dishes without having to travel. My favorites are: chili crab, salted-egg crab, frog porridge, kallang ... Cons: Small room; bathroom without wastebasket(!); no tea/coffee making facilities within room Pros: Very near MRT, very near Chinese restaurants, free wi-fi
Li M. Business travelers Singapore, July 19, 2014
So far so good

Location is good
6
Yuanyue F. Business travelers China, July 12, 2014
a pleasant, convenient and clean hotel

cleanness, friendly and attentaive staff, convenient public transportation and shopping
8.7
The Santa Grand Hotel Chinatown is located at Temple Street at Chinatown. It is very close to the Chinatown MRT which can take you to most of the major places in Singapore. There are a number of local restaurants/pubs near the hotel where you can enjoy the delicious food from all around the world. There are also small shops and department stores (e.g., CK) nearby where you can buy soveniors and local specialities. The check-in and check-out is quite fast and the staff are very friendly and attentative. The rooms are quite clean (although some rooms do not have windows). In all, the hotel is very value for money. This is my recommendation.

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Customer Reviews - Santa Grand Hotel Chinatown, Singapore

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