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Santa Grand Hotel East Coast

171 East Coast Road, East Coast, Singapore 428877 (Show on map)

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Area: East Coast Number of Rooms: 73
Free Wi-Fi

Recent customer reviews

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Very Good

7.6

from 1817 reviews

Value for Money
7.6
Location
7.8
Staff Performance
7.8
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.8
Food/Dining
6.6
All reviews (1817)
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Bilqis F. Solo travelers Australia, August 24, 2015
Good stay for several days

Great food, 12 minute walk to beach, mall up the street
8.7
Good stay. Bathroom was quite large compared to those of other Singapore budget hotels. It was a comfortable stay pretty view from my window, clean sheets, very attentive staff, free excellent breakfast included (get there early (before 10 a.m.) one day I missed it and they gave me bread and butter lol).
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John H. Business travelers Australia, August 21, 2015
Comfortable Stay

Room size, comfort and evening meal
7.7
I stayed for one night on a short business trip and was pleased with the overall hotel experience. One point for improvement is for housekeeping staff to speak quietly on their walkie talkies when cleaning rooms early in the morning. After getting to bed at 1am after long business meeting, I was woken around 7am with load talking which turned out to be the housekeeping staff!
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Gurbhajan S. Business travelers Malaysia, August 20, 2015
A GOOD STAY

STAFF - CLEANLINESS - LOCATION
8.3
GOOD
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Jeannie K. Solo travelers United States of America, August 20, 2015
No thrills hotel, great east coast spot

Nicely situated on east coast road, near the park, good food, and neighborhood experience and feel
6
The front desk staff were nice and folks helped bring up my bags. Breakfast was mass buffet clearly for Chinese tourist and left a lot to be desired. Better to skip it and go to one of the local stalls! Would recommend hotel for shorter stays - i stayed in a room that was front facing and street traffic was quite loud
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Liana D. Business travelers Indonesia, August 19, 2015
comfortable

comfortable, clean, friendly staffs
7.7
Very good, the family room is quite big.
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Kyle S. Families with older children Myanmar, August 18, 2015
Sound insulation

comfortable bed, warm room and good services.
6.7
Need to improve the sound insulation between each room, i could hear the neighbour talking the whole night.
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Ida N. Families with young children Indonesia, August 18, 2015
overall ok

great location, nice breakfast, peranakan style hotel
8
staff not friendly, great location has many restaurant nearby,room is very neat but the bed is not very clean.
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Sutreeporn D. Solo travelers Thailand, August 18, 2015
Nice place.

Clean room. Very helpful staff. Nice location
8.7
The staff is very nice friendly and willing to help. I love them all. Very clean room. Good location.
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Tan J. Couples Singapore, August 16, 2015
Mediocre Stay

room decor was good. bathroom was nice.
6.7
the room was fine but the staff could improve their quality of service. Felt unwelcomed during my stay.
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Lillian H. Solo travelers Hong Kong, August 15, 2015
need genrral refurbishment

Staff response to complains
4.7
Partition between rooms are poor. Carpets are dirty. Brekfast are not refilled even it is before deadlines, contents were poor. Did not have the room as advertised. TV channels are primitive.
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Customer Reviews - Santa Grand Hotel East Coast, Singapore

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