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Santa Grand Hotel East Coast

171 East Coast Road, East Coast, Singapore 428877 (Show on map)

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Area: East Coast Number of Rooms: 73

Recent customer reviews

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Very good

7.7

based on
165 reviews

1552 reviews in English

Value for Money
7.6
Location
8.1
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.6
Food/Dining
6.7
Families with young children (165)
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Ong X. Families with young children Singapore, January 1, 2016
The hotel room has a chalet stay feel

Staff altitude was good
4.7
Very disappointed when I step into the family room. The design was very dull and the pillow case was a bit torn on exterior. This hotel has a chalet feel and it should not be term as a hotel. The family room was too small to be considered a family size room.
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Carlos A. Families with young children Indonesia, December 23, 2015
Loved the pool!

The pool, the location and the staff.
7.7
We liked it and especially the pool. The staff was super nice and helpful. The breakfast was not good at all!!! We would not recommend it. The room was small but comfortable. The location was more in a neighborhood area so we loved it. We got to see a totally different side of Singapore.
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Jodie B. Families with young children Australia, December 13, 2015
Good family stopover

Quiet, location,room size
7.3
I like this hotel.
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Vivien P. Families with young children Singapore, November 18, 2015
Plesant stay

location, value for money, size of room
8.3
Greeted by friendly staff in the morning, who were very friendly to my 1.5 yo girl. For the price paid with a simple array of breakfast, it was very reasonable. Anyway it is located in the food haven belt of Singapore, so a simple affair for breakfast is sufficient. The room is well-maintained and spacious enough. It would give a better ambience if music is played in the corridor as the design and lighting can be quite dark. Liked the rooftop pool.
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Aneesh G. Families with young children India, November 17, 2015
Good hotel but not worth the cost!!

accessibility and rooftop
6
it was just fine but did not enjoy my vacation as much.
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Mei L. Families with young children Malaysia, November 13, 2015
Good location for food

Good location
8
Overall is good except for the sinky in thebathroom was clogged, water went down at a very slow rate......
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Ramesh V. Families with young children Singapore, October 22, 2015
Unrespectful knock on my door and opening of door

location
4.7
Arrived early morning and was sleeping with my family. A very disturbed disrespectful knock and opening of the door by house keeping staff when the hotel knows fully well that the room is occupied. They had removed the safety chain also and so any staff can open door when the privacy is no longer there.
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Ida N. Families with young children Indonesia, August 18, 2015
overall ok

great location, nice breakfast, peranakan style hotel
8
staff not friendly, great location has many restaurant nearby,room is very neat but the bed is not very clean.
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Ka L. Families with young children Hong Kong, July 31, 2015
Fair only

staff performance
6.3
we stayed both superior and deluxe room. Superior room was very small and many ANTS around. Deluxe room was spacious but the mats are dusty that we must wear slippers in the room. The breakfast are limited choice. Overall, there was just a fair hotel to stay and not valuable for money.
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Ngoc Q. Families with young children Australia, July 8, 2015
Pleasant stayed and friendly staff

Location, service and friendliness
9.3
Enjoyed and will be back again next time. Convenient location to food and shopping.
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