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Very good 7.1
Based on 4272 reviews

Recent customer comments

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Very good

based on 4272 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.5
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.0

4.7 ZHANG K.
July 10, 2013
Small rooms and hotel is very dark.
Location, food, internet
Ancient chinese design in red, a bit romantic but very dark through out the day. High speed internet, but the breakfast service is not very convenient. They kept asking me for breakfast ticket everyday. Can't they just remember my face?

4.7 ZHANG K.
July 10, 2013
room is very small. no escalator at night
design, location, food
Nice romantic ancient chinese design, located at chinatown where you can find great food and traditional chinese herb and nutrition supplement. Room is super small and you can hear your next door spoke on the phone.

8.3 Vera G.
July 09, 2013
Boutique experience in old chinese opera house
Everything is red, great location, good customer service
The idea of a re-purposed chinese opera house with red decor really enticed us. It was quite an exotic looking hotel in a great location. The sensor-start escalators were a bonus. The breakfast was good and the staff very friendly and attentive. The scholar room we had was very small and had no window. The bed was built into an alcove and rubbed and squeaked at any small movement made on the bed. It was quite a noisy hotel - we could hear guests passing by our room and others on other floors being amorous :o) It was a good experience - would look other quieter (windowed) room options if we ever stayed there again.

6.7 Adrian L.
July 09, 2013
Interior is awesome, clean and great location
Concept and location in the heart of Chinatown
My stay was good. The room was okay but a bit small. The bathroom is not as small as claimed but the location of the shower could be better as it was stuck between a wall and the sink barely 2 feet wide. Although we hardly watched any programs on the TV, the wall mounted LCD could also be in a better location. Suitable for a night or two. If you're a light traveler this is good. The staff serving during breakfast was very friendly. Overall the hotel is good. Might return again.

9 Wendy T.
July 09, 2013
As expected. Comfortable and very convenient.
Design, location, friendly staff.
As expected. The overall design of the hotel was unique. Very nice. The breakfast buffet was passable. The staff was friendly and very accommodating of our needs. The location for us was very convenient. Perfectly situated in the heart of Chinatown. Lots of restaurants and convenient stores near.

6.7 yoon W.
July 08, 2013
unnecessary change in rooms
nice Chinese opera theme, close to the action in Chinatown, decent facilities
I paid for a deluxe room with a King bed, but the hotel staff told me on checking in that they do not have deluxe rooms available as they needed to upgrade the airconditioning for the first two nights I stayed. They checked me into a family room, which had a single bed and queen bed. No Windows! The design of the room was also impractical. There was an overemphasis on aesthetics such that it felt claustrophobic. When I finally got checked into a deluxe room, it was so much better. There were windows and spaces without too many pillars and walls. Deluxe rooms are definitely better value for money here. Breakfast is however, atrocious. You can walk a few steps to chinatown market and eat good local fare instead of having to put up with the rubbish they call breakfast.

7.3 Harold M.
July 08, 2013
Nice location.
Location, location and location.

9.3 Richard J.
United States
July 08, 2013
Relaxing,We had a wonderfull time at the Hotel
Relaxation,Comfort, Friendly staff
My Wife and i stayed three nidhts at the hotel.We took in some sights and did Uneversal, and the Aquarium.So we were gone during the day.The rooms were Small but comfortable.Very clean, and well maintaned.Staff was Friendly and very informative about things to do and were to go in the area for food,shopping and night life.I would rate them a Four and a half star hotel only becouse of the size of the rooms. Four and a half star hotel at a Three star price.

6 Imelda N.
July 08, 2013
bed need improvement
location, clean
I know the room will be very small. No complain on this regard. However, i found the bed needs to be replaced since it is very worn out and thin. I literally can feel the spring on my back. Bathroom is very small and toilet is akwardly positioned. I am small Asian female so I dont have much problem however you may have issue if you are tall.

7.7 Stanley J.
July 08, 2013
Very near to MRT, plenty of "MAKAN"(eating) place & rich cultural heritage all around
Stayed here the 2nd time. Everything was nice and comfortable. Surroundings are good also. One thing is the breakfast. Its the same during my first stay and still the same on my second. And the menu never change throughout the entire duration of stay. No need for some fancy 5* menu but just dont keep the same menu for the whole week long.