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Very good 7.2
Based on 4324 reviews

Recent customer comments

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Very good



based on 4324 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.0

Garry S.
Australia
July 13, 2013
Great stay
Very clean, convenient and comfortable
It was a very good hotel and everything was clean and comfortable. Located in Chinatown, so it was easy to get around.

Ian D.
Philippines
July 13, 2013
Nice, simple hotel with a history
Beautiful decor, friendly staff, strategic location
This hotel offers something that many other hotels don't: a story. Santa Grand Hotel Lai Chun Yuen is a converted traditional opera theatre and it capitalizes on this interesting part of its history on everything, from the decor, the room names, and just the overall concept of this budget friendly hotel. I took a single room, which was slightly bigger than a shoebox but that is typical of Singapore. I'm sure many would complain about the space but not me. I was just right despite my 6'2" frame. There are no windows in this room, which was fine since I arrived past midnight and had to leave the next day. This is the 2nd time I stayed here and the friendliness of the staff has been consistent. While the front office staff were professional and efficient, I absolutely adored the breakfast room staff, who treated us like their grandchildren. Yes, the food was basic (boiled egg, toast, sausages, and fruits) but, hey it gave me enough belly space to sample the restaurants around Chinatown. I've been to other, more expensive hotels with better breakfast and bigger rooms but I still think Hotel Lai Chun Yuen tops them in terms of stories to tell. Yes they serve better breakfasts but those look like every other breakfasts in every other hotel in the world. They don't have 2 uncles and an aunt who goes around to check if you had your coffee... And bids you "see you tomorrow" as you leave.

Yoong T.
Malaysia
July 13, 2013
Overall it is value for money.
Unique interior design, friendly staff and good breakfast
Overall it is value for money. This hotel provide all the basic needs that a city hotel would offer.

Anusorn J.
Thailand
July 13, 2013
Compare to price, not bad but not impressive
center of China town, various restaurant to choose, near MRT
We don't like room without window, which we did not notice when making reservation. room really really small, but never mind! important thing is the smell from toilet, not god ventilation system. could not sleep well. We rated average, but we won't be back

WAI L.
Malaysia
July 12, 2013
Great location
Centrally located, easy access, historical & cultural
Within walking distance to subway. Centrally located. Nicely renovated. atmosphere of the oriental culture. Small but clean room.

Anita F.
United States
July 11, 2013
Pleasant stay with comfortable and affordable room
Clean, comfortable and convenient to MRT
We enjoyed our stay here. Chinatown is busy and noisy but our room was quiet, cool, and comfortable.

Alan T.
Singapore
July 10, 2013
Good location in midst of Chinatow, and good food
nearby food, chinese-decor and clean
overall enjoyable stay and nice clean hotel, except the best part of it (location and close to good food) is also the worst part of it (noisy environment and can be heard from room even past midnight).

ZHANG K.
China
July 10, 2013
Small rooms and hotel is very dark.
Location, food, internet
Ancient chinese design in red, a bit romantic but very dark through out the day. High speed internet, but the breakfast service is not very convenient. They kept asking me for breakfast ticket everyday. Can't they just remember my face?

ZHANG K.
China
July 10, 2013
room is very small. no escalator at night
design, location, food
Nice romantic ancient chinese design, located at chinatown where you can find great food and traditional chinese herb and nutrition supplement. Room is super small and you can hear your next door spoke on the phone.

Vera G.
Australia
July 09, 2013
Boutique experience in old chinese opera house
Everything is red, great location, good customer service
The idea of a re-purposed chinese opera house with red decor really enticed us. It was quite an exotic looking hotel in a great location. The sensor-start escalators were a bonus. The breakfast was good and the staff very friendly and attentive. The scholar room we had was very small and had no window. The bed was built into an alcove and rubbed and squeaked at any small movement made on the bed. It was quite a noisy hotel - we could hear guests passing by our room and others on other floors being amorous :o) It was a good experience - would look other quieter (windowed) room options if we ever stayed there again.