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Recent customer comments

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Very good



based on 4361 reviews
  • Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for money 6.9
  • Food/Dining 6.0

John Y.
Australia
June 24, 2013
Great location for shopping
History, unique design, verandah rooms
We chose the hotel for its unique design and history, as we only had 3 nights to experience our 1st trip to Singapore. Staff were very helpful with getting us settled in our rooms, helping with arranging tours and airport transfer. We chose the verandah/balcony rooms as they appeared to have a bit more room, they were still a bit of a squeeze for the 2 of us and our luggage, space in Singapore is obviously at a premium price.. Bathroom was always clean but having a shower swamped the floor. Breakfast was basic but sufficient and the staff serving we're very attentive and friendly. The location we loved, so close to Chinatown markets so you can leave the husbands at the corner restaurant/bar and the girls can shop till you drop. Value for money in Singapore we thought was pretty good.

Chi T.
Malaysia
June 24, 2013
Friendly service but not value for money
fast service, easy access to mrt, clean room

DMITRY S.
Russia
June 23, 2013
It cannot be smaller
location, china town
If you need litteraly bed and breakfast this hotel is exacly what you need. Tiny rooms and tiny bathroom so you can seat on a toilet while taking a shower and use a hair dryer. But it have a good location. In a center of China town. So you can easily buy something chinese such as tea. Underground station is hearby. But you should take a walk cause Singapore is beautiful. By my side it is expensive for such a small room. But it's a Singapore, not a cheapest city in the world. Oh, and be prepare for chinese karaoke on the other side of street. If you want to have a deep relax you'd better not take a street view room.

Angela S.
Singapore
June 23, 2013
Great Location but extremely small room
Near shopping area, easy access to MRT, central location
Room was exceptionally small despite being a superior double room. Rather noisy at night as well. Manager was nice and kind enough to upgrade to deluxe.

Crispin C.
Australia
June 23, 2013
Very reliable hotel right in Singapore Chinatown
Clean room, good location, free wifi

B C.
Singapore
June 23, 2013
Nice polite hotel staff
Service, location, internet
Ok. Staff very efficient and polite. But room is too small

Khing W.
Malaysia
June 23, 2013
good value
old hotel with friendly hotel staff, especially the reception and the breakfast crews.
The hotel address should be Temple St, because the taxi driver was having a hard time to find Trenganu St which was blocked off at night time by the market stalls. The breakfast was simple but nice because the staff are very friendly. There are a lot of Chinese restaurants nearby, must say it's unusual in SIN to see ladies at the front trying to sweet talk the customers to come inside.

Kuo O.
Singapore
June 22, 2013
Good location, near good eating places.
In Chinatown, near to Bugis, affordable prices
The staff is friendly and respond to our requests promptly. However, I think the standard single room is quite small for one person. The buffet breakfast is ok.

WILLIAM W.
Malaysia
June 22, 2013
Feel Stress
The design at lobby
My room door with the access card was automatically blocked each time i returned from outside. When i approached the front desk and the staffs merely said the technician will attend to me but waited for very long time which non of the technician had turned up. Eventually, thanks to one of the cleaner lady which assisted me in opening the door with her master access card. Besides, i have waited about 2 hours for the check in even though it was after 2pm which the hotel supposed to get the room available for me. The standard room is so packed and small, even smaller than my home bath room.

Linden W.
Malaysia
June 21, 2013
Clean room but very small...
Affordable, right in the middle of Chinatown where dining options are aplenty and close proximity to MRT station