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Very good 7.1
Based on 4314 reviews

Recent customer comments

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Very good

based on 4314 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.0

Penny S.
June 17, 2013
Pleasant as always
LOCATION, TRANSPORT and restaurants nearby

Stanley J.
June 17, 2013
Fast Paced
Location Color Design
Unique experience, very exquisite ancient chinese design of a tea house. Feel like insde a movie set. Nice design but the living space is too small. The absence of a safe is also greatly missing as its located within a highly densed area. Transportation, night life and food is never an issue.

May K.
June 17, 2013
quite ok for convenience to go city!
too samll room!
The hotel was decorated all red colour seem like chinese chamber. The room is too samll.

Ngo T.
Hong Kong
June 17, 2013
Good Hotel
valuable, comfortable

Ngo T.
Hong Kong
June 17, 2013
Nice Hotel
comfortable, clean and valuable

Sim C.
June 17, 2013

June 16, 2013
Good location
price, proximity to transport and local attractions

Martina L.
June 16, 2013
Small room but clean. close to MRT and foods
close from MRT, easy to find foods, easy to find souvenir because its located in chinatown
First night we got a room with leaked bathroom,just realized at night because we were not in the room for whole day.But we immediately got room changed after we complained. Staff response quick and no hassle. Breakfast serve western menu, but same menu everyday so its got bored. Aunty in the restaurant was very nice and make sure that we enjoying the breakfast. Room was so small (superior double bed), cannot walk without bumped into each other. Not really problem because we only there for sleep. We got 2nd floor and we can hear everyting from the street (construction on the road, peoples talking, vehicles.. Etc). Lighting is so poor in the room (only yellow light and not bright at all) which I didn't like and hard to read map. Luckily the bathroom has white light. Tips: from mrt chinatown take exit A then go straight, on the crossroad turn right, find another crossroad, you see on the left there is santa grand hotel back door.

gerrit V.
June 16, 2013
location location location
this hotel is very nice it is right in the heart of chinatown, the rooms are small but they all are small in singapore. good room keeping great bed and shower

Mr.Stuart R.
June 14, 2013
Small Room, Good Value
Close to the MRT, Nice Area, Attentive Staff
The hotel was very nice and served it's purpose well in my case, although for taller people I might recommend looking into a larger room as the room itself and bathroom were quite small(which I didn't understand seeing as how the middle area was beautifully decorated and spacious with escalators, etc, lol). Overall, a great location that allowed me to take care of all the things I came to Singapore to do, and I would consider staying there again should I be lucky to visit Singapore again in the near future. All the staff at the front desk, cleaning attendants and the restaurant were great during my stay. Can definitely recommend this hotel. Thanks.