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Recent customer comments

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Very good



based on 4367 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.0
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KAH C. from Malaysia
Business travelers
Stayed 2 nights in May 2013
comforatble hotal
good location, easy to access to evrything
nice hotel with clean room. easy to find and easy access to public transports. food shops can be easily find nearby. The only drawback will be the working table in the room is too small, so has to put the laptop on the bed.
Reviewed May 10, 2013

Wing T. from Hong Kong
Solo travelers
Stayed one night in May 2013
A comfortable hotel
The design of the hotel, the fast check-in and check-out and the staffare nice listener.
The bathroom is easy to flooding if keeps bath for a while. Also, there is a insect at the top of the bedroom. The soundproofing of each room is not good because i can listen what's the neighbor doing clearly.
Reviewed May 09, 2013

Taras S. from Ukraine
Couples
Stayed 2 nights in April 2013
Overall ok.
Nice chinese lobby.
Rooms and bathroom are very, very small and should be refreshed. Windows cannot be closed hermetically. You will hear street sounds anyway. Nice atmosphere.
Reviewed May 09, 2013

Shaun H. from Ireland
Couples
Stayed 4 nights in February 2013
Relaxing stay in central location
Location, clean, comfort
Reviewed May 09, 2013

leong S. from Malaysia
Couples
Stayed one night in May 2013
simple and affordable
basic necessities provided and easy access to public transportation and free wifi!
returning to santa grand many times, afforable price and convinient
Reviewed May 09, 2013

Ermin E. from Indonesia
Groups
Stayed one night in March 2013
Nice Hotel
Nice design with red orientation
Reviewed May 09, 2013

lee D. from Hong Kong
Business travelers
Stayed one night in April 2013
Nice n convenient
Nice staffs, clean and quiet
Reviewed May 08, 2013

Jerome A. from Germany
Business travelers
Stayed 3 nights in April 2013
good hotel
Good location in Chinatow, close to MRT, Close to restaurants and bars
Reviewed May 08, 2013

Ma Y. from Philippines
Groups
Stayed one night in April 2013
Good location, Breakfast buffet
The hotel is just a few streets away from the MRT station and being at the heart of Chinatown, major sights in the area is within your reach.You can even walk to the historic A hawker stall is nearby.
Toilet has an unpleasant smell. Not sure if it was a sewage problem.
Reviewed May 08, 2013

LIU Z. from China
Solo travelers
Stayed 2 nights in May 2013
Good value
Clean room, reasonable price, convenient location
Good value for money, room is extremely small, but clean, in downtown, clost to Chinatown MRT
Reviewed May 08, 2013