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Recent customer comments

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Very good

based on 4356 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.0
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Zul I.
August 01, 2015
Locatoon location location
Location infrastructur ambience
Location of this hotel in center and easy to find amusement, food and bar

Brunei Darussalam
July 31, 2015
Good Location, Average Hotel
Good Location, Average Hotel

Kwun T.
Hong Kong
July 30, 2015
Poor travller
The room is really tiny. Without a baggage, the room space is just enough. With a small size suitcase, nearly cannot move in the room. Staff is quite cool, never see them smile. And some people seems not willing to help me.

Chooi L.
July 30, 2015
Room too noisy
Location, location, locayion
The stay was horrible. The room is extremely noisy as all the windows cannot be shut properly. activities on the street only ends after 1am, can hear people cleaning up the street, talking, songs from pubs.... Even after 2am, still can hear people talking, garbage car coming around pick up rubbish... Can't even have little sleep at all.

Chee W.
July 28, 2015
Handicapped room for me in offered not mention
Amenities available right at town centre convenient
Horrible Given a single handicapped room that was so small Not mention in the offered Disappointed Lucky amen entries right in town centre

Brenda S.
July 23, 2015
Ideal location
Good location, good cleanliness, friendly staffs

July 23, 2015
suitable, clean and good price
very good location and staff helpful

Pratiwi P.
July 23, 2015
Good location
Location location location
All ok except the escalator from the 2nd floor to the ground floor which is shut down. VERY DIFFICULT to move luggages without an active escalator. Cleaning service quite slow, place the dirty cup in the morning but it still there when we go back hotel on evening.

Jennifer F.
July 23, 2015
Compact size room
Location for food, public transport

Marie E.
July 21, 2015
Santa Grand Hotel Lai Chun Yuen Review
Location. Accessibility. Customer Service.
The hotel was located right in the middle of Chinatown. Downstairs are the various restaurants and shops surrounding the area. Although the room was small, the service was fast and efficient. The uncle butler carried our bags even if he doesn't need to (he says he's just doing his job :). The hotel is good for a quick staycation especially if you are a foodie. We'll definitely come back!