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Santa Grand Hotel Lai Chun Yuen

25 Trengganu Street (near to Temple/Smith Street), Chinatown / Tiong Bahru, Singapore 058476 (Show on map)

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Area: Chinatown / Tiong Bahru Number of Rooms: 80
Free Wi-Fi

Recent customer reviews

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Good

7.2

based on
3206 reviews

Value for Money
6.9
Location
8.7
Staff Performance
6.8
Hotel Condition/Cleanliness
7.4
Room Comfort/Standard
7.1
Food/Dining
6.0
All reviews (3206)
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James H. Solo travelers New Zealand, October 12, 2013
I enjoyed my stay at this Hotel.

Location for transport , food and shopping , great service I found an elderly porter very helpful and friendly and the room was clean and had what I needed. Wifi was good.
8.3
I enjoyed my stay . Close to MRT , buses and taxis. Friendly helpful staff ,clean room with a good shower.Decor interesting and historic Great base to visit Zoo and Gardens by the Bay
Pansy Y. Families with young children Singapore, October 12, 2013
comfortable

location, price, cleanliness
7.7
Christopher C. Couples Australia, October 12, 2013
Nice location, but small room

Location. Price. Ambiance.
7.3
Good location, right in the middle of Chinatown. Room and shower was small but functional. Lovely ambiance.
Kerry D. Business travelers Virgin Islands (British), October 11, 2013
Convenient location for my needs

Close to Chinatown
7.7
Clean room. Typically small as are majority of cheaper Singapore hotels. OK size room with balcony which makes a huge difference. 2 minutes from Chinatown MRT.
Penny S. Business travelers Malaysia, October 11, 2013
Very Pleasant

Comfortable, clean and central
7.7
As always pleasant, comfortable and easy to get around. I will definately recommend this hotel to my colleagues. Lots of nearby outlets to eat in.
Loh J. Couples Singapore, October 11, 2013
Charming hotel in the hub of Chinatown

Location, decor, comfort
7.3
First impression of the hotel was like entering a an old shanghai theatre. Although it is a small hotel it had one of the best looking lobby I've seen in all my reviews, it had an old world charm and extremely seductive. Location is right smack in Chinatown's Smith street. All the hustle and bustle happen just outside the hotel. The scholar room is small and nothing to shout about. Rooms are clean and room service prompt. What I didn't like were the expressionless counter staffs. Even overheard one of them complaining about her job over the phone, so much for being customer centric. However the saving grace was the friendly and approachable porter on the day we checked out.
Guillaume W. Families with older children France, October 11, 2013
extremely small bedrooms

location, names of each room, motivated staff
3.3
Ba P. Business travelers Vietnam, October 10, 2013
terrible experience

location, internet, nothing else
5
i had a really bad time at santa grand lai chun yuen. (i) room is tiny without window. i feel like a prison. (ii) restroom is so small that i can't even sit on the loo properly. (iii) noisy noisy noisy because of the construction right behind the hotel and the wall just can't block any sound. i couldn't sleep well. i did pay more to change to a bigger room and it's still not any better. don't recommend for any one going there.
Wee E. Couples Malaysia, October 10, 2013
very good

Convenient, close to chinatown, easy to eat
4.7
busy wallpapers...but the location in chinatown is excellent, the price is very convenient and the staff is helpful and polite, good free internet
Ba P. Business travelers Vietnam, October 9, 2013
Worst time ever

Location, Internet, nothing else
5.3
I had a really bad time at Santa Grand Lai Chun Yuen. (i) Room is tiny without window. I feel like a prison. (ii) Restroom is so small that I can't even sit on the loo properly. (iii) Noisy noisy noisy because of the construction right behind the hotel and the wall just can't block any sound. I couldn't sleep well. I did pay more to change to a bigger room and it's still not any better. Don't recommend for any one going there.

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Customer Reviews - Santa Grand Hotel Lai Chun Yuen, Singapore

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