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Very good 7.1
Based on 4309 reviews

Recent customer comments

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Very good



based on 4309 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.0

Fu S.
Hong Kong
August 15, 2014
Not Satisfactory
Nil
The hotel is rather old and the lighting is not comfortable.

chan W.
Hong Kong
August 15, 2014
good location, value of money
1. hotel is in the heart of chinatown. 2. room rate is reasonable. 3. easy to shopping, dining, entertaining
Location is very good, you can go everywhere easy by subway or taxi. Room rate is reasonable. However, room is small, unfortunately, the last night I stayed in hotel, guests talk so loud in the next room until midnight. Overall, it is good for budget travellers.

Yeow L.
Singapore
August 12, 2014
Poor value for money
Location
For the price paid, im expecting a boutique designed hotel. What i ended up getting is a overpriced room. Bed linen rough, towel smells of bleach, cramp room and windows locked.

Halim C.
Indonesia
August 12, 2014
Nice hotel at Chinatown
centrally location, value for money, good staff
everything was fine. nothing to complain. just the room a bit small

kah P.
Malaysia
August 10, 2014
not bad
tidy, tiny and noisy
not bad, good location which is near by MRT, however, the room is super small and wash room can only fit in 1 person. By the way, room is tidy enough and comfortable.

JOEL K.
Australia
August 09, 2014
Small and expensive
Quietness within the busy Chinatown, cute rooms, location
Location wise I love this place. U step out of a quiet hotel to the hustle and bustle of Chinatown. Vey close to the mrt and Clarke quay. This hotel is very overpriced for it's size and makes it hard to justify this compared to a cheaper hotel 81 in the same area

Lina J.
Indonesia
August 08, 2014
Great Location
location, room, value for money

Ba N.
Vietnam
August 08, 2014
GOOD LOCATION, STAFF SO BAD
LOCATION, PRICE, CLEAN
STAFF IS SO BAD, REALLY LAZY.

Ho M.
Singapore
August 08, 2014
Good location
Location near to public transport and town, located in a heritage area.
Rather pleasant, small hiccups but still manageable.

Ian D.
Philippines
August 08, 2014
Interesting hotel in the middle of Chinatown
Location, design, staff
Santa Grand Lai Chun Yuen is located within Chinatown...a few minutes walk from the MRT station. For people looking for peace and quiet, Chinatown itself might not be the best place for you at all. Everything here is loud and that's where the fun starts. I've been to this hotel several times over the past 2 years and it feels like the first time each time. At this stay, I was assigned a windowless double bed room. Some people may find this claustrophobia-inducing (I surely did... thankfully I only booked one night). I am thankful that, this time, the shower was separated from the toilet bowl, so there was no flooded bathroom floor after every shower. The bed was comfortable enough. Sadly, they didn't offer breakfast this time (I found the old men and women manning the breakfast area as the most charming staff in the whole hotel). There are sitting areas throughout the hotel, with coffee and tea stations for guests. Since the last time I stayed, the hotel itself is starting to show signs of strain but that also adds to the charm.