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Very good 7.1
Based on 4309 reviews

Recent customer comments

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Very good



based on 4309 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.0

Ronnell R.
United States
July 07, 2014
Comfortable and pleasant
Lobby, location and staff
it was very pleasant.. thought the bathrooms are small compared to western standards.. if you are a lone traveler... its fine

Joanne O.
Malaysia
July 06, 2014
Good for short stay
Near MRT station, Attentive staff, Easy to find food
The hotel is situated less than 10 mins walk from Chinatown MRT Station. The Front Office is very helpful to ensure that we get to our destination on time. However, the bathroom is rather small.

Jennie L.
Singapore
July 03, 2014
Convenience , food nearby and suitable for couples
nearby food, mrt and shopping centre

Addison L.
Singapore
July 01, 2014
Simple & Clean
Clean, Location & service

Lau M.
Malaysia
July 01, 2014
Conveniently located
walking distance to Mrt, alot local food surronding and clean
I would recommended for budget travel. This hotel is walking distance from Chinatown MRT that is superb convenient for travellers. We saved alot on transport! This budget 4 star hotel is clean & comfy. There is a newly opened foodstreet behind the hotel. Its very convenience. We stayed room 313 (two single bed room) direct facing the foodstreet. It is noisy and busy until late night. If you are a light sleeper, please avoid that room. Anyway, the whole stay is pleasant!

ELANGOVAN M.
Malaysia
June 30, 2014
nice hotel but front desk not friendly & helpful.
Nice hotel design. Centrally location for food & shopping. 5 minutes walking distance to public transport.
It is nice for hotel environment & surrounding happening area but dislike talk to front desk people, like did not well train how to talk to people. Only 1 of the front desk is nice, well trained & professional. The rest of front desk people is unfriendly & helpful, ask them question like I owe them thousand billion & gonna to "bite" us. We stayed before & the front desk people will be nicer & helpful. Please learn from them or learn from the front desk Santa Grand Lai Chun Yuen.

Hyejin P.
South Korea
June 28, 2014
The location is so good.
Location, Desing and Cleanliness
Good location and design but a little bit expensive

CHUA V.
Brunei Darussalam
June 28, 2014
nice
clean rooms, friendly staff, easy to find
nice. everyone was friendly

Alexander S.
Indonesia
June 28, 2014
Fantastically located, easy food access.
Location, price, staffs
More than happy, location is great, easy access to all the shops, and restaurant. Nice concept of design.. be back for sure!

Tamas B.
Germany
June 28, 2014
Very dark burgundy carpet wall, floor ceiling
Near SMRT, Restaurants Chinese
Clean but dark hotel. My room was as large as my bed. No window. Good quality bathroom. Good for single traveler.