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Recent customer comments

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Very good

based on 4359 reviews
  • Hotel Condition/Cleanliness 7.3
  • Facilities 6.6
  • Location 8.7
  • Room Comfort/Standard 6.9
  • Service 7.0
  • Value for Money 6.9
  • Food/Dining 6.0

Kin L.
August 09, 2016
So far everything is satisfactory
The room quite small and the Airconditioning is not cold enough. Other than that everything is just fine.

Chin S.
August 08, 2016
Nice location
Excellent location in Chinatown. The Michelin Star Hong Kong chicken rice is just beside, which is in the Chinatown Complex. However, it is very noisy until midnight. And around 8am in the morning, the noise starts again.

Luca D.
August 08, 2016
Good position but the stay was not pleasant.
1st week I was in a room directly above the street where a shop has loudspeaker with music mostly till 11 pm, sometimes after midnight too. I asked to change room and I was given a smaller, not light proof one, but quiter. Later I got Ants in the bathroom (trails of ants) Overall I can't tell I was satisfied by the hotel, even though location is ok.

Jiing P.
August 07, 2016
Stay at Santa Grand Hotel Lai Chun Yuen
Stay was pleasant at Santa Grand.

Mai H.
August 06, 2016
Small room
The location is perfect, near Chinatown MRT. The staff is friendly and helpful. But the room is abit small but clean.

Raymond M.
August 06, 2016
Excellent location
Excellent location to shops, Smith Street and MRT.

Yvonne Y.
August 05, 2016
Rooms are very small, however location is superb. Book only if you're ok with noise from the food street below.

Jun L.
August 03, 2016
Nice location
The place is in chinatown and it is very close to food heaven

Sorote S.
August 01, 2016
Group Friend
So Good

Richard H.
United Kingdom
August 01, 2016
Better than I'd expected
Good location and perfect for days walking about Chinatown and the harbour area.