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Excellent 8.1
Based on 645 reviews

Verified traveler reviews

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based on 645 reviews
  • Hotel Condition/Cleanliness 8.3
  • Facilities 8.3
  • Location 8.4
  • Room Comfort/Standard 8.1
  • Service 8.0
  • Value for Money 7.8
  • Food/Dining 7.9

Benny S. from Indonesia
Families with young children
Stayed one night in March 2016
Excellent... keep going to be the best hotel in medan
Excellent... keep going to be the best hotel in medan and the very good breakfast and the good hospitality hotel staff
Reviewed March 27, 2016

siew O. from Malaysia
Stayed one night in March 2016
A good hotel in city center
A hotel with friendly staff, clean and spacious room, really comfortable to stay in.
Reviewed March 24, 2016

BT D. from Malaysia
Solo travelers
Stayed 3 nights in March 2016
Wonderful 4 Days 3 Nights Stay at Santika Hotel
1. Staff is very polite and helpfull. 2. The Belt boy service is very efficient and fast. 3. Level 3 restaurant service is good and smiling face, felt warm.
Everything is good, but only one major thing is regarding the comuncation, some of the hotel staff english is very poor, i hope managment will provide some english lessons training to them, at lest the staff can speak not only own Bahasa Indonesia, but english as well. I also experience met with one Blue Bird Cab druver name Papa Munzir(AD211) he can speak very good english.. Thanks
Reviewed March 24, 2016

VIOLA R. from Malaysia
Stayed one night in March 2016
best location
spacious room, good service & clean
Reviewed March 21, 2016

Jasmin A. from Malaysia
Solo travelers
Stayed 2 nights in March 2016
Very helpful staffs
Staffs were great!! Location is good however still need to use beca as not very safe to walk due to the roads. Room was ok, aircond was not very cols. Bed and bedding was nice. Breakfast was nice with a lot of variety. Lobby smells really good with the air freshener
Reviewed March 17, 2016

PHILIP B. from Indonesia
Business travelers
Stayed 2 nights in February 2016
Friendly and helpful staff
Staff are friendly, good selection of breakfast, location
Very good
Reviewed March 01, 2016

Johannes T. from Indonesia
Stayed 2 nights in February 2016
Good hotel
Reviewed February 29, 2016

Jay S. from Indonesia
Solo travelers
Stayed one night in November 2015
One of the best hotel in Medan City
Best for breakfast, clean room, very near to go to heart of Medan City and i like this hotel
Reviewed February 28, 2016

Saranya S. from Indonesia
Stayed one night in February 2016
The room is awesome, clean and spacious. The facilities are good ( swimming pool and spa). The staffs are polite and it was a good stay. The breakfast are very nice. My rating would be 5/5
Reviewed February 27, 2016

Muhammad D. from Indonesia
Stayed 2 nights in February 2016
Perfect location with warm welcome
That was wonderful couple of nights. Warm welcome from hotel staff, perfect location, good service.
Reviewed February 22, 2016