Good 6.7
Based on 113 reviews

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About Santosa City Hotel


When visiting Bali, you'll feel right at home at Santosa City Hotel, which offers quality accommodation and great service. Situated only 5 km from the city center, guests are well located to enjoy the town's attractions and activities. With the city's main attractions such as Robinson Mal Denpasar, Rimo Trade Centre, Masjid Agung Sudirman within close reach, visitors to the hotel will just love its location.

At Santosa City Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. The hotel provides free Wi-Fi in all rooms, 24-hour front desk, express check-in/check-out, luggage storage, Wi-Fi in public areas to ensure our guests the greatest comfort.

Santosa City Hotel is home to 75 bedrooms. All are tastefully furnished and many even provide such comforts as television LCD/plasma screen, internet access – wireless (complimentary), non smoking rooms, air conditioning, desk. Throughout the day you can enjoy the relaxing atmosphere of the outdoor pool, garden. With an ideal location and facilities to match, Santosa City Hotel hits the spot in many ways.
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  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas


  • Valet parking
  • Car park
  • Airport transfer
  • Rental car
  • Shuttle service

Swimming & soaking

  • Swimming pool [outdoor]

Food & beverage

  • Room service
  • Restaurant(s)
  • Poolside bar
  • Bar


  • Pets allowed

Cleaning services

  • Laundry service
  • Dry cleaning

Guest services

  • Check-in/check-out [express]
  • Luggage storage
  • Newspapers
  • Tours

On-site facilities

  • Garden
  • Elevator
  • Smoking area
  • Shared lounge/TV area

Health and security

  • front desk [24-hour]
  • Safety deposit boxes

Languages spoken

  • English
  • Indonesian
  • Malay
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Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-9 year(s) Stay for free if using existing bedding.
  • Guests over 9 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 200000 idr
Breakfast Charge (when not included in room rate): 50000 idr
Check-In From: 02:00 PM
Check-Out Until: 12:00PM
Distance from City Center: 5 km
Distance to Airport: 15 km
Internet Usage Fee: 0 idr
Non-Smoking Rooms / Floors: yes
Number of Bars: 1
Number of Floors: 5
Number of Restaurants: 1
Number of Rooms : 75
Parking Fee (per day): 0 idr
Reception Open Until: 12:00 pm
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2000
Year Hotel Last Renovated: 2014
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Important notice

Please be informed that Bali island celebrates Nyepi (Silent) Day each year on below dates. The Nyepi (Silent) Day is a day of absolute silence throughout the island. No outdoor activities are allowed including check in and check out from hotels. March 5, 2011 | March 23, 2012 | March 12, 2013 | March 31, 2014 | March 21, 2015 | March 9, 2016 | March 28, 2017
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Verified traveler reviews

Filter by traveler type
  • Hotel Condition/Cleanliness 6.7
  • Location 7.1
  • Room Comfort/Standard 7.1
  • Service 6.7
  • Value for Money 7.0
  • Food/Dining 5.7
Sort by

Albert C. from Indonesia
Business travelers
Stayed 2 nights in June 2015
price, convenient, pleasant
good & pleasant
Reviewed September 08, 2015

Fredy K. from Indonesia
Solo travelers
Stayed 2 nights in June 2015
Not a 3 star hotel
its a hotel melati, not a three star hotel..
Reviewed June 19, 2015

Rusli T. from Indonesia
Solo travelers
Stayed one night in March 2015
clean hotel
wifi, location, service
nice located hotel, surrounded with shops and restaurants
Reviewed June 13, 2015

Vicente L. from Timor-Leste
Solo travelers
Stayed one night in February 2015
Relatively is fine
There were no best things to describe
The bath room is not convenience.
Reviewed May 30, 2015

Artem K. from Russia
Solo travelers
Stayed 4 nights in April 2015
good wi-fi
wi-fi, location, breakfast
We extended hotel partially for many days
Reviewed April 17, 2015

Artem K. from Russia
Solo travelers
Stayed 2 nights in April 2015
location, breakfast, friendly staff
Good everything, twin room little bit small
Reviewed April 17, 2015

Artem K. from Russia
Solo travelers
Stayed 3 nights in April 2015
Comvinient location for visiting RSUP Sanglah
location, breakfast, local cafe
We used hotel for visiting our friends at hospital in 10 minutes walk from hotel. Surround a lot of local warungs and shopping malls.
Reviewed April 17, 2015

Mohd R. from Singapore
Solo travelers
Stayed 3 nights in March 2015
Cleanliness , location , helpful staffs
The deluxe room is nice but the superior room kinda small .. Don't expect too much but worth the stay and money
Reviewed March 29, 2015

Feiliciana T. from Indonesia
Solo travelers
Stayed 4 nights in March 2015
service is good
wifi, location, service
Reviewed March 28, 2015

Dilla A. from Indonesia
Business travelers
Stayed 2 nights in August 2014
not as expected like the picture, but it's okay.
location, facilities, comfort
Delightful, good service.
Reviewed August 16, 2014

Taxes and service fees are generally recovery charges which Agoda pays to the vendor or which are collected by the vendor. For more details, please see the Agoda Terms of Use. Tax and service fees may also contain fees that Agoda retains as compensation for processing the reservation.

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