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Recent customer comments

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Very good



based on 108 reviews
  • Hotel Condition/Cleanliness 7.7
  • Location 5.7
  • Room Comfort/Standard 8.1
  • Staff Performance 8.0
  • Value for Money 8.1
  • Food/Dining 6.5

9.3 Zora N.
Hungary
May 15, 2012
huge room, with comfortable king bed
fantastic breakfast
The hotel was clean but on the street was a big traffic,so very noise., The staff was very nice, helpfull, but with poor english. The AC worked very good.

6 Edy J.
Indonesia
April 29, 2012
Good Service hotel and value for money
Staff service, value for money and stay
we stay in sanur for our workshop in bali. the rate is reasonable. the staff in the hotel is also helpful as well breakfast is also nice. the only con is the location, which a bit far

9 rowena C.
Philippines
April 25, 2012
Quaint Hotel and Special Service
The hotel rooms were very spacious, and decor had special balinese features that made the hotel quaint. While it was just my son and myself occupying the room, we got a room with 2 queen-sized beds, and a separate seating area. The breakfast was filling and was made up of Indonesian cooking and western standards. The staff accommodation was great and very helpful, that made our stay very comfortable. They even provided free ride to the beach! For the prices we got the rooms from Agoda, this hotel is great!
The hotel was a little difficult to find for the taxi from the airport, and a call to the hotel by the cab driver helped a lot. The rooms initially given to us was a honeymoon room, and a request for transfer got us an much better room at no additional price! The breakfast was great and quite filling. They offered us the free ride to the beach and back. The staff willingly helped us get taxi transport whenever we needed it and at meter prices (so we did not feel that the taxi would be overcharging!)There was free wifi access at the lobby! The hotel staff and management was very very helpful to all our needs!

8 Samuel G.
United States
March 24, 2012
Small but Lovely Hotel with Delicious Breakfast
The friendly staff and the huge, delicious complementary breakfast
i stayed at hotel sanur avenue when i first arrive in bali to use as an outpost from which to find a more permanent place to live for my extended stay here. the location isn't great for walking anywhere, but they were willing to drive me to various places for very reasonable rates-- even taking me to my new home when i moved out. the breakfast was amazing, huge portions of so many delicious local items, and the room was very nice for the price. it seems that most of the hotel's occupants only book for one or two nights when passing through on business or short travel, so there was definitely a somewhat empty feel to the place, but i didn't mind because i was usually out in the days. i definitely recommend hotel sanur avenue if you have a motorbike or car, or if you are willing to hire them as a driver. it's not next to anything noteworthy, but in good location to get you to ubud, sanur, downtown denpasar-- even kuta-- within a reasonable time.

5.3 Bianca W.
Germany
March 19, 2012
Pleasant hotel in quite side street
Huge rooms, in quite side street away from busy tourist attractions
We stayed one night in the very spacious family room. It had two huge bedrooms and nice living room with couch and TV. The hotel itself is a bit older, but the rooms have recently been re-decorated. We were a bit shocked to have a rat walking through the living room while watching TV at night, but it disappeared quickly when we switched on the light. Anyway, the massive breakfast definitely made up for the rat. The hotels is very difficult to find, as it is off in a little side street. Communication with the staff is very difficult, none of them speaks English.

8.7 Piere B.
Indonesia
March 02, 2012
Lovely room and service
Room is big, food is nice
Though only one night, it was good. The staffs were very welcome and the service was very good. However, the location is not that good, i thought it was quite close to the airport but it is quite far about 40 mins driving. But if you visit Bali for few days, this hotel is affordable and worth of money.

9.7 Marcon P.
Philippines
February 12, 2012
Excellent Service plus huge rooms!
the room they gave was huge so was the bed and the comfort room. the breakfast included was fantastic but the best feature of this hotel is the service of the staff. they are very polite and assists you anything you want. the tours offerred by the hotel is also cheap.
Although the location was a little bit difficult to find, the hotel does offer cheap airport pick-up. The location is peaceful and far from tourist heavy area. I loved my stay in this hotel and will definitely stay here again if im in Bali.

7 PANG L.
Malaysia
December 20, 2011
good service & with a smile
thing i like
very friendly all of staffs & manager,like own house stay,only inconvenience for shopping and find to eat (my dated of stay was 5/12/2011 to 9/12/2011

7 jerome M.
France
July 22, 2013
bon accueil et endroit charmant
bon accueil, disponibilite du personnel, chambre spacieuse
Point de chute depuis l'aeroport, l'hotel est un peu excentré de sanur au bord d'une grande route (un peu bruyant).

7 GUILLAUME P.
France
July 01, 2012
NIce guesthouse, lovely staff.
very caring staff, large room.
The staff doesnt speak very well english but very caring and friendly. The hotel is located in north of ubud. Good value price. very nice breakfast.