Every time an Agoda customer checks out of a hotel we send them an email asking them to write a review of their stay. This is the only way reviews can be submitted. Every review must then be approved by our content team before being posted on the Agoda website. Therefore, unlike many other travel sites, ALL Agoda reviews are certified and genuine.
Enter your dates to check availability and book this hotel

Sanur Avenue

Jl. Soka no. 198, East Denpasar,Near Gasoline Station Padang Galak at By Pass Ngurah Rai, Denpasar, Bali, Indonesia 80572

Recent customer reviews

Filter by traveler type




based on 10 reviews

48 reviews in English

Value for Money
Staff Performance
Hotel Condition/Cleanliness
Room Comfort/Standard
Families with older children (10)
Sort by:
Meenakshi Y. Families with older children India, October 15, 2015
Worst stay ever with Pathetic service

1)allowed to cook
1) Searching hotel is like searching for treasure but after finding you will feel disappointed with the service. 2) Pathetic service by staff. 3) no Proper breakfast hence we had to cook in their dirty kitchen. 4) no room service. 5) never cleaned room, bathroom or emptied dustbins. 6) So called free Airport Pick up and Drop was never arranged by the staff. 7) Staffs are liars and only when you ask something they act as if they do not understand English. 8) Purposely on last day they did not turn on Water pump hence no water in bathroom. 9) they provided incorrect wifi password. 10) will never recommend anyone to stay here.
Roby R. Families with older children Indonesia, September 8, 2012
Big room hotel

Big room, fairly delicious breakfast, free wi-fi, quite neighbourhood
i and my family, consists of my sister and two parents, were stayed at this hotel via reservation from agoda. at first, i thought this hotel looked like a honeymoon hotel, as you can see from the sample images they provide (bathroom with open-air and no limit/border with the bedroom). but my guess was wrong then. i reserved the junior suite which it had two bedrooms, each had quite a big room (mine 4m x 5m), 1 bathroom with shower and bathtub, and 1 living room for our own self only. the air-con quite cold but at the first two days, at night, the electricity went off for a short period between 1 to 3 times. in my opinion, it's still okay. the room got clean everyday, especially the towel and the slipper, they changed it everyday with the clean one, i'm really happy with it. we also had fairly delicious breakfasts everyday. overall, this hotel met my family needs.
Sightseeing/Attractions Tip: Because this hotel is quite far from any sightseeing/attractions spot (the nearest one is Padang Galak beach and Sanur beach, but still you have to drove yourself with car/motorcycle to there), it's more convenient if you reserved a car with driver to take you around. For car reservation, it's cheaper if you find it by yourself via internet. The one that the hotel offers is quite expensive.
Markus P. Families with older children Germany, August 6, 2012
Freundlich aber laut

Netter Service, saubere Zimmer, gutes nund reichhaltiges Frühstück
Das Hotel liegt an einer sehr stark befahrenen Straße, die auch nachts stark frequentiert wird und auch in den Räumen gut zu hören ist. Allerdings sind die Zimmer sauber und geräumig (Familienzimmer mit drei Räumen). Aus der Dusche kam nur kaltes Wasser, was aber wegen der Hitze in Sanur nicht so schlimm war. Die Hotelangestellten geben sich sehr viel Mühe und sind sehr nett und hilfsbereit, sprechen allerdings nicht alle Englisch. Hervorzuheben ist das reichlich bemessene Frühstück mit einer großen Auswahl an indonesischen Varianten und zu dem man jeden Morgen per Klopfen an der Tür eingeladen wird.
Travel tip: Es ist kein Hotel zum längeren Verbleiben. Allerdings zur Akklimatisierung nach der Ankunft in Bali durchaus in Ordnung. Außerdem kann man von dort aus bereits mit dem Taxi einige Tempel und den Affenwald in Ubud erkunden.
Liv Z. Families with older children Austria, July 27, 2012
gutes frühstück,sehr weit außerhalb

frühstück, großes Zimmer
wir blieben nach unserer Ankunft zwei Tage dort. es ist 5 Minuten mit dem Auto von sanur entfernt. Zimmer waren einfach und etwas schmutzig. vor bestellter Fahrer vom Hotel holte uns nicht vom Flughafen ab.
Hotel Feature Tip: für weiter reise billiges Hotel
Wang Y. Families with older children Taiwan, February 19, 2012

從機場的人員接送 非常的親切有禮貌感覺是相當有家的名宿 裡面的服務人員都很好 很有禮貌,但是由於我們停留時間很短暫 附近似乎沒有很大的mall或景點 但是離機場座車大概要半小時 房間也非常的大 及乾淨 算是便宜又經濟實惠的一間飯店 晚上也不會吵鬧 相當的純普 接待人員都非常親切有禮貌
Sightseeing/Attractions Tip: 離機場座車大概要半小時裡面的服務人員都很好 很有禮貌,但是由於我們停留時間很短暫 附近似乎沒有很大的mall或景點 但是離機場座車大概要半小時 房間也非常的大 及乾淨 算是便宜又經濟實惠的一間飯店 晚上也不會吵鬧 相當的純普
Jianzhong L. Families with older children China, August 16, 2015
房间大 价格低

房间 早餐 实木家具很赞
Paramitha W. Families with older children Indonesia, August 11, 2013
Not bad

Staffnya ramah, tempatnya nyaman, makanannya oke punya
Selama tinggal di Sanur Avenue nyaman tempatnya. Tetapi lokasinya agak aneh. Untuk staffnya ramah dan baik.
Thio E. Families with older children Indonesia, August 9, 2013
value for money

kamar luas,makanan lumayan,dekat jalan raya
di google map tidak sesuai dgn sesungguhnya,agak sulit dicari
Richa M. Families with older children Indonesia, October 5, 2012
large room, comfort, clean and service with smile

service, clean
Sangat menyenangkan di sanur avenue. Kamar yg luas, bersih dan cozy. Juga pelayanan yg sangat ramah. Terasa tidur di rumah dengan harga yg reasonable. Sarapan pagi dgn menu yg komplit. Pas untuk liburan hemat bersama keluarga. Kelemahannya hanya satu: lokasi yg jauh dari pusat kota. Tapi overall bagus dan menyenangkan.
Eva W. Families with older children Indonesia, September 5, 2011
hotel yang layanan ramah

pelayanan ramah
hotel bersih dan pelayanan ramah.tapi tidak cocok untuk berlibur.
Hotel Feature Tip: hotel ini hanya cocok untuk hotel transit aja.
1 - 10 of 108 reviews Next page
Sanur Avenue BaliSanur Avenue Bali - Superior RoomSanur Avenue Bali - Junior SuiteSanur Avenue Bali - Guest RoomSanur Avenue Bali - Guest RoomSanur Avenue Bali - Guest RoomSanur Avenue Bali - Guest RoomSanur Avenue Bali - ExteriorSanur Avenue Bali - Junior SuiteSanur Avenue Bali - InteriorSanur Avenue Bali - Interior

Agoda is part of The Priceline Group, the world leader in online travel & related services.