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Sapporo Grand Hotel

4 Nishi, Kita-Ichi-Jo Chuo-Ku, Sapporo Station, Sapporo, Japan 060-0001 (Show on map)

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Area: Sapporo Station Number of Rooms: 504
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
597 reviews

Value for Money
8.2
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.4
All reviews (597)
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Emily K. Groups Australia, January 22, 2015
Great hotel

Location, room condition, service
10
Wei H. Couples Taiwan, January 19, 2015
fantastic hotel

Great location, friendly staffs, clean room
8.3
The staffs at this hotel were super nice and helpful. The location was fantastic. Main attractions were within walking distance, definitely a great place to stay!
Tan L. Families with older children Singapore, January 18, 2015
Good location that is accessible.

Underground passage, Friendly staff, Good room facilities
7.3
My family and I stayed for a few days in this hotel and it was a pleasant stay. The room provided us with many products and facilities that we were overwhelm. The staff was helpful and tried their best to speak to us in English. They are really understanding and do their best to help in any way they can. The location of the hotel was really convenient as there is an underpass which link to most buildings and train station. The only thing that was a setback is that their room services is not available in the wee hours.
Philippa B. Solo travelers Australia, January 17, 2015
A little tired for a 5 star rated hotel

Location, Location, Location
7.3
It was adequate however I was in the East Wing which is clearly the older wing and have to say, the room was good however the inside hall, lift area needed a renovation....very tired!
Promma N. Solo travelers Thailand, January 15, 2015
Very good

Location Room Price
9.7
Very nice hotel. Staff were good performance and good location. Recommend.
George G. Families with older children Singapore, January 15, 2015
Good location

Location, price and comfort
8.3
Well located, near to many amenities and railway station
Anthony D. Families with young children Canada, January 10, 2015
Sapporo Grand

Room size, TV, Service, Price
9.7
Stayed one night but would stay here again
Tony L. Couples Canada, January 10, 2015
excellent hotel!

location, staff, cleanliness
9.7
excellent!
Kent H. Couples Australia, January 8, 2015
Ok, not great

underground access from the train station.
5.3
we stayed here as an emergency stop when our flights were cancelled due to weather. Was mainly disappointed in the room service menu (nothing worth ordering after a certain time (10pm i think). Was disappoint that their club level did not have any business facilities, though they did have wifi. Hotel room was fine. Floors are not secured, I really didn't appreciate a 4:30 am knock on the door from what i can only imagine was the wrong room number. Hardly 5 star "club" standard.
Ungsumalynn S. Couples Thailand, January 7, 2015
near sapporo station, room so small

near subway, near sapporo station
5.3
reception can speak english a little bit, near sapporo station, room so small

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Customer Reviews - Sapporo Grand Hotel, Sapporo

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