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Sapporo Grand Hotel

4 Nishi, Kita-Ichi-Jo Chuo-Ku, Sapporo Station, Sapporo, Japan 060-0001 (Show on map)

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Area: Sapporo Station Number of Rooms: 504
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

from 777 reviews

Value for Money
8.2
Location
9.0
Staff Performance
8.7
Hotel Condition/Cleanliness
8.6
Room Comfort/Standard
8.6
Food/Dining
7.5
All reviews (777)
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Cheung K. Families with young children Hong Kong, August 24, 2015
Very nice hotel

The lift can go down to basement which connected to the underground passage to JR station. Only about 5 min walk to JR station. A lot of restaurants and convenience stores nearby .
10
It s very big hotel. And the hotel size is ok. The staffs are very friendly and helpful. There are many amenities in the room. Even PJ, coffe machine ..... Will definitely book again next time.
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Serene H. Families with older children Singapore, August 15, 2015
Room is Spacious for Japan standard.

Location , covered access to 2 train station & Spacious room
7.3
Comfortable room and walking distance to tourist attractions. I like you can do a short glass bead workshop in the evening at the hotel gift shop. You can also order Hokkiado food hamper to send to Spore.
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Lo Y. Families with older children Hong Kong, August 12, 2015
Good location

Good location
8
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Juanni S. Families with young children Indonesia, August 10, 2015
5 star hotel at city centre

Location
7
Grand Sapporo located in between Sapporo Station which you can find big shopping mall and Odori park where you can enjoy many festival. Government building just across the street. The hotel has connected link to underground path to subway, so it is very convenient during hot day and snow day. Starbuck is located at the ground floor and convenient store (Lawson) just across the street. The room is small, so it is impossible to put baby cot inside the room. We need to return back the room's key each time we went out.
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Shelley B. Couples Australia, August 9, 2015
Simply awful

Young male staff member at checkout
4
This hotel cost us around per night - as experienced world travellers we anticipated something good for this amount We were put in a poky room in the remotest corner of the sixth floor, very shabby, old, and in need of remodelling The mini bar fridge contained bottled water only for which we had to pay We booked a non smoking room but the room smelt of cigarettes, the air was stale, and we were unable to open the windows We asked to be moved but we're told there were no other rooms available I would rate this hotel at two stars and would not recommend to anyone -ever!
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Lai C. Couples Hong Kong, August 1, 2015
Just ok

Just ok
4.3
Room too small and price too high
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Isariya S. Couples Thailand, July 29, 2015
Nice and clean room

room
7.3
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Christine C. Business travelers Singapore, July 28, 2015
Sapporo Grand Hotel

Location is good, air conditioning is good, good selection for breakfast, pillows and bed are very comfortable.
6.3
The rooms and furniture are old and dated. There is a musky smell in the hotel. Single Rooms are very tiny, stains in the bathroom shower curtain, ceiling and walls. Enjoys direct covered access to the underground mall, air conditioning is good, good selection for breakfast, pillows and bed are very comfortable.
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Kim F. Families with young children Singapore, July 25, 2015
If you miss Starbucks coffee

Service, Starbucks and English speaking
7.7
Very good. I accidentally dropped 1000 yen and the hotel staff returned to me when she saw it
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Kelvin K. Families with young children Malaysia, July 23, 2015
Superb location, very good service and clean rooms

Location, room size and cleanliness, friendly staff
9.7
The stay was excellent, everything was beyond expectations, from the room size to cleanliness, to location, to staff friendliness and to hotel facilities. Shopping was extremely convenient and close to the hotel
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Customer Reviews - Sapporo Grand Hotel, Sapporo

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