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About Sarova Stanley Hotel

Description

Established in 1902, this luxurious hotel, host to Hemingway and Edward Prince of Wales, combines Victorian opulence, legendary service, and contemporary style with state-of-the-art facilities. The Sarova Stanley Hotel in Nairobi exudes colonial elegance. It houses the famous Thorn Tree restaurant, the Thai Chi restaurant with exquisite Thai food, and the Exchange bar, the site of the former stock exchange. The very large, beautifully furnished rooms have high-end bathrooms, scenic views, and satellite TV. Leisure options include a swimming pool, gym, and high speed internet access is available in the business center. Sarova Stanley Hotel is close to the lively restaurants and shops of Nairobi and only 10 miles from the airport.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Car park
  • Airport transfer
  • Shuttle service

Things to do, ways to relax

  • Fitness center
  • Swimming pool [outdoor]
  • Massage(s)

Dining, drinking, and snacking

  • Room service [24-hour]
  • Room service
  • Restaurant(s)
  • Coffee shop
  • Bar

Access, services, and conveniences

  • Facilities for disabled guests
  • Laundry service
  • Concierge
  • Elevator
  • Pets allowed
  • Safety deposit boxes
  • Smoking area
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Policies

Child and extra bed policy
Infant 0-3 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-10 year(s) Must use an extra bed
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 40 USD
Breakfast Charge (when not included in room rate): 30 USD
Check-In From: 12:00 PM
Check-Out Until: 10:00 AM
Distance from City Center: 0.1 Km
Distance to Airport: 18 km
Internet Usage Fee: 0 USD
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 3
Number of Rooms : 217
Parking Fee (per day): 0 USD
Reception Open Until: 11:59 PM
Room Voltage: 240
Time to Airport (Minutes): 40
Year Hotel Built: 1902
Year Hotel Last Renovated: 2012
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Verified traveler reviews

Filter by traveler type
Excellent



  • Hotel Condition/Cleanliness 8.7
  • Facilities 8.5
  • Location 8.7
  • Room Comfort/Standard 8.7
  • Service 8.7
  • Value for Money 7.9
  • Food/Dining 8.3
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Blomqvist H.
Sweden
June 12, 2016
Expensive and a bit unfriendly staff in reception
If it was not for the fact that people feel Safe at anything named Sarova, I doubt many would choose this hotel. It is too expensive for what you get. And good services is not constituted by that slightly arrogant attitude some of the staff seems to think they are entitled to. Good gym.

Michael E.
United States
May 18, 2016
Classic historic hotel hits the spot
My first time. Always wanted to stay there due to the historical significance. I used the airport transfer which was greatly appreciated, and very efficient. They picked me up in a Mercedes sedan! 30 dollars. Bargain compared to chancing a taxi or other dodgy. The hotel is very nice. Rooms have been updated recently, but still maintain the historic feel. Room was large and comfortable. Staff is fantastic. Nothing is too much trouble. The only challenge is the central business district is not so safe anymore, so you can not go for an evening stroll. But they have a gym... Thorn Tree Cafe is great, also historic. This was Hemingway's hangout. Give it a try!

Carlos V.
Mexico
April 24, 2016
One of the best hotels I've stayed
Perfect hotel for all sorts of travellers with amazing service from all staff. The decor, ambiance and history of the hotel will make you smile.

SIMON W.
United Kingdom
March 15, 2016
Standards have dropped
Location, size of room,
This is not a five star hotel that knows how to treat it customers well. I have been going here for 10 years and standards have dropped, so much that I will be going to another hotel next week. Security is important but to consistently search people every time you come into the hotel, even if you have gone 200 yards down the road to get a paper is ridiculous. Especially as they don't search members of staff, most incidents they are trying to prevent are often committed by those who work for them. The food at breakfast was ok, but no bananas and a lot of the hot buffet was cold. They were doing renovations but we were not told that, so after going for a swim or using the gym there was nowhere to shower. They gym machine are getting old and especially the cycle needs replacing. It is in a good location, nearer to all the shops and businesses

SIMON W.
United Kingdom
March 13, 2016
Good location
Location, gym, history
The hotel is in a good location. The rooms are a good size. The wi-if is very slow and you have to keep logging in, not what I would expect for a 5 star hotel. The food is good but very expensive and they add service charges for food and drink, even within the same meal. The gym and swimming pool are are very good and clean.

Blomqvist H.
Sweden
February 19, 2016
Not five star service but OK for some nights.
All in all I had a good stay but this is not a five star hotel internationally. Needs to lift itself a bit to get there. Food in Thai restaurant was decent. The rest of the food was mediocre at best. Some of the staff are fantastic and others lack professionalism. It is not about a fancy dialect, but rather about providing actual service that matters to the guests. Skip the ego trip and get down to business. But all in all not a bad hotel. Good gym. Would visit again.

Kathy C.
Cambodia
November 10, 2015
I wouldn't stay anywhere else.
The staff are exceptionally friendly and professional. Excellent gym classes, and the hotels intimacy and old world charm make it feel very homely.
I've stayed at the Stanley 3 times now and never been disappointed.

Peter M.
Kenya
September 21, 2015
A night at New Stanley hotel Nairobi
Thai Restaurant ,breakfast & concierge
Great,the Thai restaurant was great, The bedroom was beautiful however they need to put a bit softer mattress as it was a bit too Hard!

raman B.
United Kingdom
July 20, 2015
nice hotel - good location and great staff
location, staff and VFM
Good hotel with excellent staff Restaurant food was average and expensive Location good and security first rate

Vicki P.
Australia
June 18, 2015
old world luxury
the old world luxury

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