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Sarova Whitesands Beach Resort & Spa

Nyali/Malindi Highway, Bamburi Beach, Mombasa, Kenya 00801 (Show on map)

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Very Good
7.9
based on 12 reviews
  • Area: Bamburi Beach
  • Rooms : 338
  • Free Wi-Fi

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Room Types
Max
Rates
Standard Room Half Board (Non-Refundable)
Standard Room Half Board
Standard Room Half Board (non refundable)
Standard Room Half Board
Palm Room Half Board (non refundable)
Palm Room Half Board
Palm Room Half Board (non refundable)
Palm Room Half Board
Sea Front Room Half Board
Seafront Room Half Board
Seafront Room Half Board (Non Refundable)
Sea Front Room Half Board (non refundable)

 

When would you like to stay at this hotel?

Features of Sarova Whitesands Beach Resort & Spa
Facilities

24-hour room service

airport transfer

babysitting

bar

business center

car park

concierge

facilities for disabled guests

laundry service

meeting facilities

restaurant

safety deposit boxes

salon

smoking area

 
Sports and Recreation

fitness center

garden

kids club

massage

outdoor pool

pool (kids)

spa

water sports (non-motorized)

 
Internet

free Wi-Fi in all rooms

Wi-Fi in public areas

 
Parking

car park

  

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Sale ends soon!

With 340 rooms, this property contains all the amenities and services you would expect from a 5-star hotel. Some of the features you'll enjoy are a coffee/tea maker, balcony/terrace, and non-smoking rooms. Restaurant are some of the extra comforts you'll find at this Mombasa hotel. Those looking for first-rate sporting and leisure facilities will find tennis courts and non-motorized water sports. Everything Sarova Whitesands Beach Resort & Spa does is centered around the guest' experience, ensuring comfort and relaxation. Book your room now via our secure online booking form. The first step is to enter and submit your travel dates in the spaces provided. With 340 rooms, this property contains all the amenities and services you would expect from a ... see more
Children and extra beds:
Infant 0-3 year(s)
Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 4-12 year(s)
Must use an extra bed

Guests over 12 years old are considered as adults.

Extra beds are dependent on the room you choose, please check the individual room policy for more details.


When booking more than 5 rooms, different policies and additional supplements may apply.


Airport Transfer Fee
30 usd

Breakfast Charge (when not included in room rate)
2500 KES

Check-In From
12:00 pm

Check-Out Until
10:00 AM

Distance from City Center
18.0 Km

Distance to Airport
23. Km

Internet Usage Fee
00 ZAR

Non-Smoking Rooms / Floors
Yes

Number of Bars
2

Number of Floors
3

Number of Restaurants
3

Number of Rooms
338

Parking Fee (per day)
0 usd

Reception Open Until
11:59 pm

Room Voltage
240

Time to Airport (Minutes)
60

Year Hotel Built
1984

Year Hotel Last Renovated
2012


Recent customer comments

Filter by Traveler Type

 

Very Good

7.9

from 12 reviews

Value for Money
8.2
Location
8.2
Staff Performance
8.3
Hotel Condition/Cleanliness
7.7
Room Comfort/Standard
7.7
Food/Dining
7.2
All reviews (12)
Sort by:
Kathryn L. Solo travelers Australia, June 15, 2014
Relaxing

Good ocean view rooms, clean rooms and grounds, friendly staff
8.7
A good relaxing weekend getaway.
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Anil S. Business travelers United Kingdom, June 1, 2014
Excellent device with a big smile

beach,service,& smiles
8.3
Very nice, lots of choice in food via buffet, beach is a few yards from the dinning room, music & entertainment every night…..
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Conor O. Solo travelers Ireland, April 25, 2014
Great as a coastal safari base

Gorgeous pools, good AC, lovely staff
8
I didn't get a refurbished room and my friends did - there is a huge difference so make sure to ask. The beach isn't great as it is very tidal and is swarmed with 'beach boys' hassling you. However the hotel set up our safari and it was phenomenal - as a coastal safari base the place is perfect. It's a 2-3 hour drive from the parks but if you're doing a 3-4 day safari that's fine. As far as standard of hotel, it's not 5 star by any means but it's trying to be, and this or Serena is the best you'll do on the Mombasa north strip. Due to the lack of tourists recently the value was insane. The Kenyan people are incredibly friendly, and almost all speak English. The staff weren't always brilliantly competent, but were always eager to help and lovely people.
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Nick S. Business travelers United Kingdom, December 8, 2013
Comfortable, friendly and well located

Beach, Staff and convenience.
7.7
Right on the beach wonderful Indian Ocean. Great for swimming and waterspouts. Restaurant good, staff friendly. Well located to Mombassa Town and the Airport.
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Rachel K. Business travelers Kenya, November 18, 2013
Loved My Stay

Sports and water activities, nnext to road, white beaches
8.7
We loved our stay there. We had originally planned to just attend a conference but decided to extend our stay coz of the cozy setting. No regrets choosing whitesands or better yet Agoda, to do the booking for us. Highly recommended
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Marie-Pier D. Couples Canada, October 17, 2013
Started realllyyyy bad but finished smoothly

Staff. Shisha. Renovated rooms
6
We were so disappointed with this hotel right from the beginning. First meal: cockroach in the brownies on the buffet table. Room: terrible. Without knowing, we booked the standard room which hadnt been renovated. Bathroom disgusting. The drain was clogued and sending back hairs which did not belonged to us. Had to stop the water running while showering to prevent flood. The general cleanliness of the room was really poor too. The bed was rock hard. And after a safari and long trip from Masai Mara, I was hoping to get a bit of luxury and comfort but I was wrong! I was sooo out of it that I got up in the middle of the nite to make amendments to my flight to come back home earlier. We complained and requested to be moved to a superior room so that we could at least spend a good night before leaving in the morning (and therefore cancelling the rest of our stay). We were then moved to a newly renovated room. Day and night compared to the previous one. Guys be aware that if you choose to stay in this resort to not book a standard room as these blocks have not been renovated yet. The superior rooms are very comfortable. The management did everything to convince us to stay as planned which we did. We however refused to eat from the buffet which was part of our half board plan so we ordered every single meal à la carte. So our whole experienced cost us more than expected. Although the management have allowed us to stay in the new room for the price of the standard and they offered us a nice meal in their seafood restaurant where the quality was a lot better than at the buffet restaurant. We were also given our last breakfast for free and received a bottle of wine. On top of that, I think we pretty much met with every single management staff member who came to apologize a trillion times and followed up on the rest of our stay. Thank God for these guys as they really changed our initial perception of the hotel and made the rest of our stay a lot more enjoyable.
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Roger V. Families with older children United Kingdom, July 13, 2013
Very good value for money. Great food and great st

Food, Staff and the beach location
9.3
Very enjoyable stay. Exceeded expectations. Okay the room was a bit dated but they are renovating them at the moment so I cant complain. Otherwise, the staff are very attentive and friendly and the food is exceptional.
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Fei W. Business travelers China, July 5, 2013
Enjoy

Swiming pool, Beach, Sun bath.
7.3
Whitesands is a nice hotel, very relax. we stay there about one week. But we lost some money in the room, I lost $300 my friend lost $200, we found out later when we left.
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Georgeta N. Business travelers Canada, June 25, 2013
one night at Sarova Whitesands

location, room views
6.3
I was there on a business trip, quite noise hotel for the purpose of my trip, however it could be a good choice for vacation
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Mary W. Couples Kenya, June 23, 2013
NIce hotel but bad weather

Breakfast, Garden, Beach
6.7
In June, the weather is not nice in Mombasa. So we had to spend a lot of time in the room. There could be a larger variety of TV channels. However, the hotel was full of pupils who obviously had gotten a good deal for the low season. But the hotel was not prepared to be almost fully booked as it was understaffed. Especially in the restaurant the service was really slow. And the food was not that good as expected. Maybe because they think that the youth is not so choosy with food? Otherwise, I assume that during normal season, the service and quality is better for such a higher priced hotel.
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What customers say:
Area recommended for:
  • beaches
Distance to airport:
  • Bamburi Airport (1.4 Km)
  • Moi International Airport (15.3 Km)
Note: Distances are measured as a straight line, calculated from a starting point to a destination point.

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