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Satisfy Hotel

No.1, 30/4 Street, Chau Phu Ward, Chau Doc Town, An Giang Province, City Center / Riverside, Chau Doc (An Giang), Vietnam (Show on map)

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Satisfy Hotel Chau Doc (An Giang) - Guest Room Satisfy Hotel Chau Doc (An Giang) - Guest Room Satisfy Hotel Chau Doc (An Giang) - Guest Room Satisfy Hotel Chau Doc (An Giang) - Garden Satisfy Hotel Chau Doc (An Giang) - Standard Room Satisfy Hotel Chau Doc (An Giang) - Orchid in the hotel garden Satisfy Hotel Chau Doc (An Giang) - Swimming pool by restaurant & bar Satisfy Hotel Chau Doc (An Giang) - Bar Satisfy Hotel Chau Doc (An Giang) - Interior Satisfy Hotel Chau Doc (An Giang) - Lobby Satisfy Hotel Chau Doc (An Giang) - Lobby Satisfy Hotel Chau Doc (An Giang) - Restaurant Satisfy Hotel Chau Doc (An Giang) - American buffet Breakfast Satisfy Hotel Chau Doc (An Giang) - Restaurant & Bar Satisfy Hotel Chau Doc (An Giang) - Swimming Pool Satisfy Hotel Chau Doc (An Giang) - Swimming Pool
Satisfy Hotel Chau Doc (An Giang) - Swimming Pool Satisfy Hotel Chau Doc (An Giang) - Garden Satisfy Hotel Chau Doc (An Giang) - Garden Satisfy Hotel Chau Doc (An Giang) - Front Door Satisfy Hotel Chau Doc (An Giang) - Garden Satisfy Hotel Chau Doc (An Giang) - Garden Satisfy Hotel Chau Doc (An Giang) - Garden Satisfy Hotel Chau Doc (An Giang) - Garden Satisfy Hotel Chau Doc (An Giang) - Reception Satisfy Hotel Chau Doc (An Giang) - Swimming Pool Satisfy Hotel Chau Doc (An Giang) - Guest Room Satisfy Hotel Chau Doc (An Giang) - Exterior
Area: City Center / Riverside Number of Rooms: 30
Free Wi-Fi

Recent customer reviews

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Good

7.2

from 57 reviews

Value for Money
7.3
Location
5.6
Staff Performance
7.8
Hotel Condition/Cleanliness
8.0
Room Comfort/Standard
8.1
Food/Dining
6.3
All reviews (57)
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Anchalee S. Solo travelers Thailand, April 15, 2015
What happened at the Satisfy Hotel

Only a staff named Van Giang who showed hispitalities and abilities of English speaking and understanding..
4.3
1. I was greeted by lots of mosquitoes and one lizard in the room during the whole stay. 2. Front staff did not care to sell the tour programme and I ended up to buy the tour at the Victoria Chaudoc instead. 3. Cafeteria/restaurant closed during the day and I couldn't find a single cube of ice. 4. Meal at the restaurant was very bad with a frozen tasteless chicken. 5. On the second day of stay, I went for breakfast, the staff told me today there was no food! To my chock, I asked again and finally Van Giang came to explain that because only my room was their guest so they did not provide a buffet. This was understandable. Guess what the hotel prepared for my breakfast ... a stale bread on the dining table seemingly toasted half an hour before I came down !! 6. I asked them to call the taxi to go to the pier, showing the name of the booked boat and pier to the front staff. He explained it to the taxi in Vietnamese and I finally found myself being sent to the wrong pier! 7. I asked to change the bath towel. I came back early that day and found the wet towel was not changed but fold and hung on the rack ! I knew how to save the nature using the used towel to avoid unnecessary laundry but when I needed it be changed, it must really be changed and I didn't appreciate any tricks they did. 8. Because the restaurant was closed, I bought dragon fruits on my own and asked the staff if the fruit to be cut (certainly tips were prepared). They didn't offer any help but told me if I need to use the knife, I must have the fruit cut at the pool side because the hotel policy did not allow the client to bring the knife up to the room. The restaurant door was still closed then and I was sitting by the pool cutting the fruit by myself. Not even one word came out to offer any assistance. I believed I was not so demanding but should I expect better service for a 3-day stay @160USD at the (Un)Satisfy Hotel ?
Anchalee S. Solo travelers Thailand, April 15, 2015
What had happened at the Satisfy Hotel

The only thing was the staff who showed the hospitalities and abilities of English understanding and helping hand
4.7
1. I was greeted by lost of mosquitoes and one lizard during the whole stay. 2.Front staff did not care to sell the tour programme and I ended up to buy the tour at the Victoria Hotel Chaudoc. 3. The food at the restaurant was very bad with a frozen tasteless chicken. 4. The cafeteria/restaurant closed during the day and I could not find a single cube of ice. 5. On the second day of stay, I went down for breakfast and they told me there was no food !! To my chock, I asked again and eventually came to explained that I was the only guest on that day so they did not provide a buffet and only selected menu was available. This was understandable but guess what they prepared for me … a stale bread on the dining table seemingly toasted half an hour before I came down. 6. I asked the front staff to call the taxi to the pier, showing the staff the name of the booked boat and pier location. He explained the taxi in Vietnamese and I finally found myself being sent to the wrong pier. 7. I asked to change the bath towel. I came back to the hotel early that day and found the wet towel was not changed but fold and hung on the rack. I knew how to save the nature but when I need to change the towel, it must really be changed and I did not appreciate the tricks they did. 8. Because the restaurant was closed, I bought dragon fruits on my own to eat and asked the staff if the fruit to be cut (certainly tips were prepared). The staff told me if I need to cut the fruit, I must have it done on the pool side because the hotel policy did not allow the client to bring the knife up to the room. The restaurant door was still closed and I was finally given a knife for the dragon fruit be cut at the pool. Not one word came out to offer any assistance. I believed I was not so demanding but should I expect better service for a 3-day stay at the (Un)Satisfy Hotel Chaudoc ?
Karina T. Couples United Kingdom, January 2, 2015
Too far from the action

Swimming pool, staff, cold beer
5.3
The Satisfy Hotel staff are absolutely delightful and in truth it is quite a nice hotel; however, there were some issues with the pool cleanliness (we wouldn't put our heads under), and we felt it was far too far from the centre of town. We had to take a cyclo with two large bags and two westerners for a long way from the boat dock - about 200kg in total - and felt like the poor cyclo rider was going above and beyond his duty. We never actually saw much of Chau Doc, as we couldn't walk to anywhere to grab a beer or some local food, which left is feeling like we lost a day of our holiday.
Thanh A. Groups Vietnam, August 31, 2014
ok

ok
7.3
Thanh A. Groups Vietnam, August 31, 2014
ok

ok
7
ok
Thu N. Families with young children Vietnam, December 30, 2013
Good place to stay

Good service, friendly and nice
6.7
Tiphaine L. Solo travelers France, August 4, 2013
Aweful. Completely disappointed.

I don t know...
2.7
It was a nightmare : I was welcome by cockroaches, the staff was on facebook on the computers for customers and I felt like I was disturbing them when I arrived and asked questions, the national radio begins at 5 am, empty fridge in the room, mosquitoes everywhere... One person in the hotel speaks English. I asked him on friday night to book my bus back to Saigon. He told me he was doing it, I would just have to wait at 1:30 in front of the hotel. I trust him but when I asked at 1:00 pm for the bus they told me that no one booked it for me. It was a complete nightmare as I had an important appointment in Saigon...
Mark M. Families with older children Australia, July 7, 2013
Comfortable

Breakfast and a nice pool
5.3
A good budget hotel on the outskirts of the town with nothing much around it.
Gerry K. Couples Ireland, June 5, 2013
We were there just one night, but it really made a

Staff, the pool and a nice lunch
10
Great, really enjoyed our stay. We would definately reccomend the hotel
Denise W. Solo travelers Australia, May 20, 2013
Very disappointing

Nothing at all
3
I had a terrible stay. There didn't seem to be any other guests staying there. The pool was green!! The room had ants & mosquitoes in it & between 5am & 7am an extremely loud governemnt radio broadcasted through the hotel. The hotel was too far out of town. The satisfy was very dis satisfying, I will never stay there again

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