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Recent customer comments

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Excellent



based on 1867 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 7.9
  • Location 7.2
  • Room Comfort/Standard 8.5
  • Staff Performance 8.4
  • Value for Money 8.2
  • Food/Dining 7.6

6.7 Graeme S.
United Kingdom
November 18, 2014
rooms service resturant not so good
not any
room I was on was good but device in the restaurant was not so good and the brung out starter and main course at same time which I don't like they need to train there staff a lot better.

7.7 Wong J.
China
September 29, 2015
Very good hotel but poor location
Room
Very good hotel but the location is far away from patong beach The room is big The swimming pool had no people like my private pool

7.3 Corey L.
Canada
November 18, 2014
Awesome suites! But expensive to eat
Private jacuzzi
Awesome resort, friendly staff but you would think when you spend breakfast would be included? Also we booked this room says there is free airport pickup but when called the hotel for pickup they said it wasnt , even though we showed them on both these websites that it was suppose to be free pickup the hotel still disagreed. The cab from airport was nearly 1000 baht. Once cab drivers knew we were stayin at the resort they doubled the price of transportation even from pattong beach.

8 Jesmine N.
Malaysia
November 16, 2014
very comfortable n staff are friendly
room Jacuzzi, massage, and foods
Very enjoyable andrelax

7.3 Vanessa M.
Netherlands
November 19, 2014
Loved the stay
Room clean spaceous

8.7 SIU M.
Hong Kong
November 15, 2014
Very nice,
Good

6 Lennon L.
Singapore
November 13, 2014
lousy all about money
security, clean room, fast service

5.3 Yung Y.
Malaysia
November 12, 2014
Can be improved
Nothing.
My room is far away from lobby, even raining nobody pick up and send us from room to lobby. Put the hotel umbrella in lobby, when we come back to take the umbrella, it is not there already, and they charges us for 500bath for that umbrella! We put in your lobby, if you have to charge for lost, shouldn't you have some staff there to look after for us?

5 Muhammad K.
Australia
November 12, 2014
Such a beautiful resort. Other than the location.
Natural beauty, service, shuttle service
Awesome

10 Shaik A.
Malaysia
November 25, 2014
good
location, location, location