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Excellent 8.1
Based on 1873 reviews

Recent customer comments

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Excellent



based on 1873 reviews
  • Hotel Condition/Cleanliness 8.6
  • Facilities 8.1
  • Location 7.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for Money 8.2
  • Food/Dining 7.6

4.7 James H.
United Kingdom
April 22, 2014
Really disappointing stay in Deluxe Suite
The gym was OK and the staff there were really friendly, the suite was very spacious
I stayed at Sea Pearl for 3 nights over Songkram as I wanted to be near Patong. I booked an offer through Agoda for the Honeymoon Suite as felt like a bit of luxury, and this suite had a spa in it. I arrived at 3pm, my room was not ready, so had to wait 90 mins without any complimentary drinks or apologies. Bad start. Internet is super slow, plus little-to-no phone reception in the area, so good luck if you need to reach your friends. The Spa on my balcony was freezing cold and never in the sun, so I never even used it. The suite was horribly kitted out, a full kitchen cupboard set, but weirdly not a thing in any cupboard, or even cooking facilities or utensils past 2 plates and 2 sets of cutlery. The suite was actually too big and empty and felt "cold" pus you could see the cleaner had a hard time cleaning the place as only certain things were clean. Breakfast - pretty terrible, mostly thai/Chinese food (nearly all guests were chinese) plus their egg station was chaotic and unorganised - I waited 20 mins for some scramble eggs, which they then gave away to someone else. Lacklustre service inside, waited for 5 mins for them to set my table and give me a fork. Unhelpful front desk, will not order you a local taxi or give out a number, just only focusing on “Hotel Taxis” which are massively overpriced (£8 for a 1km journey?). Extra charges for everything, room service is more than UK prices and quality is lower! Pool near the room was dirty, I saw rubbish next to a sun lounger on arrival, is was still there 3 days later on departure. The one absolute saving grace was their gym and the staff there. Very helpful and friendly. Equipment isn’t top of the line, but does the job. Plenty of towels, drinking water. There are some fitness classes too which were fun, although most of them require extra payment (£4-£10 per class). Overall, I would not recommend this hotel, and 100% not recommend it for those on honeymoon!!

5 Yvonne G.
Canada
April 22, 2014
Could be better
Size of the room
We have selected this hotel due to the size of the rooms (100sqm for a one bedroom) for the price we have paid. We did not mind the distance to town since there is a shuttle bus every hour eventhough the last bus back was at 8:15pm. However, the first day we arrived on Songkran the bus service was only 3 per day. Nevertheless, the condition of the hotel is very poorly maintain, both room and furniture were pretty worned out. Worst of all is the maid service where they did not clean up the room until 4:00pm for some days and they only did very superficial work and not up to standard. For as little as 20% savings vs other 5 stars hotel, I would difinitely not go back or recommend Sea Pearl.

8.3 Jayis J.
Singapore
April 21, 2014
Very Comfort at affordable price.
Comfort, Spacious, Friendly
Except for the inconvenience to the nearby mall/town/attraction, whichever you called it. It is great for a stay. In fact, everything could be done in the resort if you're after a relaxation trip. If not, just took the shuttle bus to nearby area for a walk and return to the hotel via taxi. The food from the hotel is comparable to the restaraunt of the shopping centre out there.

6.3 Wai C.
Hong Kong
April 21, 2014
Very nice
Very nice
Ok so far

7.7 Tou S.
Macau
April 20, 2014
Excellent hotel
Great room, value for money and great services

8.7 willem R.
South Africa
April 18, 2014
great,will do it again
Rooms and barbeque buffet at club,superb
Enjoyable,only internet a drawback.Club facilities good. Nice clean and friendly staff

8 chung L.
Malaysia
April 17, 2014
Romantic and fun
Friendly,clean n cozy
Satisfied and enjoy

9.7 sharnie M.
New Zealand
April 15, 2014
AMAZING HOTEL, MASSIVE ROOMS, GREAT VIEWS
Big comfortable rooms, great views and location away from the hustle of the city, great food and room service
We really enjoyed our stay at the Sea Pearl Villas, it was a very luxury hotel and really exceeded our expectations

8 Zin A.
Singapore
April 13, 2014
not bad but far from beach and central
Jacuzzis, quiet, rooms are grand
Hotel rooms are fantastic but far from beach and central. Hotel's free shuttle bus service run from 10am to 8pm only. It is not enough

8 Amanda C.
Singapore
April 12, 2014
Relaxing, quiet, peaceful
Jacuzzi, bed, quiet location
I booked the Deluxe Jacuzzi room for a 4d3n stay. The room was perfectly intact and came with all the necessary amenities. The hotel provides free shuttle service hourly to and fro Jungceylon Shopping Centre and Patong Beach. Everything was good except for a few points to take note of: 1. There's a gap in between the main door and the floor, so creepy crawlies are allowed to come in the room as and when they like. 2. Every morning when I wake up, there are dead flies/bugs in general in the jacuzzi, so be prepared to clear them by yourself or contact the hotel staff to do so for you before you soak in. 3. The hotel's swimming pool may have floating fruits/bugs. Overall, all the 3 points were bearable and the stay was still enjoyable with my loved one.