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Excellent 8.1
Based on 1885 reviews

Recent customer comments

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Excellent



based on 1885 reviews
  • Cleanliness 8.6
  • Facilities 7.9
  • Location 7.2
  • Room Comfort/Standard 8.5
  • Service 8.4
  • Value for money 8.2
  • Food/Dining 7.6

Benjamin K.
Singapore
December 29, 2013
Splendid room but inconvenient location
tranquil surroundings and good service
Room was comfortable and nicely decorated. but the location was a bit far from the happening area. gotta take the shuttle bus through the frequent jam road down to Patong Beach. otherwise everything is ok! good for those who wish to stay at hotel and relax instead of heading down to the Patong beach/ shopping centre.

Guy C.
Australia
December 29, 2013
Great rooms, crap internet!
The staff were accommodating and helpful, nice and quiet, great pools
We stayed over Christmas and had a private spa on our balcony overlooking the beach, was beautiful, however, for a 5-star hotel, the internet was so poor we were unable to speak with family and friends while we were there, so it felt very lonely not being able to connect on Skype with out loved ones. We have stayed in the area before at other hotels and internet was not an issue - so I've no idea why it would be the case here. Also, we are both non-smokers but were placed in a room next to smokers and the smoke wafted in through the connecting door - this did not make for great sleeping. The resort needs to have clear smoking and non-smoking areas, we come from a country where there is no smoking in restaurants or hotels, so it wasn't pleasant being exposed to second hand smoke. As the hotel was full, we were unable to move. The lack of internet and the smoke really soured our experience here.

Clara H.
Singapore
December 28, 2013
Awesome best stay
Service food and room

Andrew R.
Australia
December 28, 2013
Great Hotel
Nice Pool, Great Gardens, Great Room
Brilliant stay wish it was longer. Jaquzzi was a plus and breakfast was nice

Ita A.
Singapore
December 27, 2013
Overall - Pleasant Stay
Clean rooms, friendly staff,
Sea Pearl Villa was worth the price tag to enjoy one of Asia's most popular beaches whilst still being able to enjoy some quiet time and relax. With the hotel being new, facilities were the latest and clean, in a modern setting right down to the lobby meant rejuvenating came easy. Staff were friendly and but some could not speak English, did not take the breakfast package hence unable to comment. Shuttle service provided to Jungceylon and Patong beach was very useful. In the room itself is more than enough sleeping space as we were upgraded to a one bedroom suite and amenities were well covered. The only one missing was the view. No view from our room and the Jacuzzi was overlooking the back of the restaurant.

LI K.
Singapore
December 26, 2013
relaxing hotel stay
the room is big and clean.. the jacuzzi in the room was great.. the hotel give a relaxing feel..
The stay at the resort was relaxing. The resort was quiet and the room was clean. Although the location was ay a uphill area which is not near to the beach. But the hotel do provide shuttle services. Overall is a pleasa pleasant stay at the hotel.

MING Y.
Hong Kong
December 23, 2013
Great room, impressive private pool
the best 3 things in this hotel is the private pool, enormous room, and the shuttle service
i arrived hotel in the mid night and staff are very friendly and helpful. check in was smooth with no problem. happy that the room was upgraded.

Harvey K.
Singapore
December 16, 2013
Beautiful resort
beautiful rooms, beautiful resort grounds, friendly staff
The resort was beautiful, and resort grounds make you want to stay there forever! it is located off the main area of Patong so getting around was slightly inconvenient although they did provide a shuttle but only up to a certain time.

Cynthia W.
Australia
December 16, 2013
Nice room, slow check in and out
Nice villa room, quiet, nice food
We had a villa with its own Jacuzzi which was nice and relaxing, the room service food was delish! The customer service was so so though, the check in and out ladies were pretty clueless and slow. Cash deposit was also required, luckily we had cash on us,they need to inform guests prior to arrival! Overall good stay though :)

RAMESH B.
Malaysia
December 16, 2013
Sea Pearl Villas Resort
Nothing
We nearly got conned in broad day light from the duty manager in charge to add 2 rooms I've booked 2 large room and we are 9 of us ,7 adults and 2 kids.. But this duty manager forced us to book extra room which we don't need at All...never coming again to this stupid hotel.