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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100 (Show on map)

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Area: Karon Number of Rooms: 50

Recent customer reviews

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Very good

7.8

based on
2173 reviews

807 reviews in English

Value for Money
7.9
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (2173)
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Ausra R. Solo travelers Lithuania, August 22, 2013
Only a good view is not enought

Rooms are nicely decorated, comfortable balcony, silence
5.3
In principle it was OK, but for my next visit I will choose another hotel. The Secret Cliff Resort is located between two beaches, and it is impossible to reach any of them on foot. You always need a taxi to go for a dinner, lunch or to the beaches. Price for taxi in the hotel is more expensive then in the city. Prices in the restaurant are 2-3 times higher then in the city. When the hotel is located in such inconvenient place, it should offer something to compensate the specificity of location. Unfortunately, the shuttle service to the beaches is very uncomfortable - it goes only once per day and in some cases, only to one direction. A view from the restaurant is perfect, but it is not enough for comfortable stay.
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Scott M. Couples United Kingdom, August 20, 2013
Do not go

They were not 3 things I can say nice About this place
3.3
It was terrible. Reception Staff were very rude and ignorant. Anything that you asked were a hassle. Too busy doing there makeup and looking on the Internet. Restaurant was overly expensive. Food was ok but better value in patong/karon. Hotel is on a cliff so getting around is a nightmare. No buggies to help you get from a to b. If you have mobility issues do not go!! No airport transfer. You have to pay them even though a taxi will do it for !! The pool is small - it's basically a puddle. It's dirty; Room not ready till 2pm - no air conditioned reception area and nothing to do in hotel so everyone sits and sweats all day till room ready. Staff just ignore you as you wait. Avoid this hotel. It is not even a hotel; more a poorly managed chalet!
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Yan H. Couples China, August 20, 2013
Quiet and scenic resort

Quiet and scenic resort
8
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Razak Z. Groups Singapore, August 19, 2013
Loved the scenery.

Location.
7.3
The dining area is blessed with a beautiful scenery, especially during breakfast.
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Stephen G. Couples New Zealand, August 18, 2013
disappointing. electricity and hot water shortages

water views
4
Disappointing. Electricity and hot water shortages. Extremely steep paths. Pool and surrounds were a disgrace! Moldy loungers, ripped non functioning umbrellas and construction works in progress. Expensive to get into Patong as free shuttle only once a day. What ever we saved on the reasonable room rate we lost twice on transport and no near by alternative affordable restaurants. After 24 hours without hot water we were upgraded to a sea view room which was a lot better apart from the lack of water pressure in the shower. Staff were very pleasant but sorry would never return.
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Wan R. Couples Malaysia, August 18, 2013
Nice hotel

Design, inside the room, concept
5.3
Everything was ok except the staff at reception is lack of politeness. Room services also very poor.
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Guy S. Families with young children Israel, August 16, 2013
very good and pleasant

good stuff good managment
9
good stuff good breakfast nice location good service
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Kelvin L. Couples China, August 12, 2013
good environment, can have a good relax

Near breach, sea view swimming pool, unblock view for room
9
Great place, near breach, good view for both room and pool, very relaxing area
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Carolina F. Couples Italy, August 12, 2013
Nice stay

View, location and pool
6
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Hia T. Families with young children Malaysia, August 10, 2013
nice and relaxation

location; quiet surroundings; comfortable room.
8.3
nice and comfortable, feel relaxation. plan to stay there again.
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