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Recent customer comments

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Very good



based on 2261 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.0
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.9
  • Food/Dining 7.5

6 Woo C.
Malaysia
September 16, 2013
Not very good location
Air fresh, nice view, quiet

9 Nongnopporn K.
Thailand
September 11, 2013
Marvelous sea view from the room
Sea view, nice pool and reasonable price
I stayed for two nights. I like the swimming pool there, the size of the pool is not big but good size for this location. Sea view from the room, tranquil surroundings and nice garden.

5 Herry J.
Indonesia
September 10, 2013
cheap but lack of shuttle bus
Price, Room, View
Not bad, but it will be better if they can provide more shuttle bus to the beaches.

9 Gabriela Q.
Mexico
September 16, 2013
Awesome place, too far away.
Rooms, view from the swimming pool and staff
The place is marvelous, but don't take anything from what they offer in terms of tours or taxis, is very overpriced.The food is aright (not amazing) but the swimming pool is a perfect place to watch the sunset with a nice cocktail. Is too far from the beach (1 hr walk) or Karon itself.

8.3 Graham G.
United States of America
September 07, 2013
This place is awesome!
Ocean view rooms, quiet, relaxing
Highly recommend, can't imagine you'll find a better deal than this, my room, 123 was great as you could hear the ocean crashing on the rocks below when you opened the balcony door. They did not, at the time, have blackout blinds, which would be a great addition if you like to sleep late, like me:)

6.7 YOKE C.
Malaysia
August 29, 2013
Comfortable and nice resort
Quiet, nice pool & great sunset view
Overall, I am satisfy with what i paid for. The staff there is nice and helpful. I book a Deluxe Ocean View room. The room is slightly different from the photo I view in Agoda website, but when i get into my room, I just love it, even when i lying on my bed, i still able to view the ocean & sky. I did't try the food in the resorts as it is quite pricey. i will not suggest this resort to anyone with no transportation as it is too far to walk to patong & karon beach. If you go to patong beach to have meal, you may try the restaurant No.6, i will say the food there is just nice and the price is reasonable. There is a sunset bar near my room, beside it is a pool and there is a Balcony for you to view the sunset.

7 Chris L.
Singapore
August 29, 2013
Great view from the room
Able to see good sunset. Small but nice pool. Quiet place and peaceful
I actually booked secret cliff resort n paid for the price of a deluxe ocean view room, which i had previously stayed before... however i was put to stay opposite the actual resort but under secret cliff villa which is just actoss the road... the rooms are not as gd as the preivous one i stayed... but still satisfactory of the room view n clean room.

5.3 Ausra R.
Lithuania
August 26, 2013
Only a good view is not enought
Rooms are nicely decorated, comfortable balcony, silence
In principle it was OK, but for my next visit I will choose another hotel. The Secret Cliff Resort is located between two beaches, and it is impossible to reach any of them on foot. You always need a taxi to go for a dinner, lunch or to the beaches. Price for taxi in the hotel is more expensive then in the city. Prices in the restaurant are 2-3 times higher then in the city. When the hotel is located in such inconvenient place, it should offer something to compensate the specificity of location. Unfortunately, the shuttle service to the beaches is very uncomfortable - it goes only once per day and in some cases, only to one direction. A view from the restaurant is perfect, but it is not enough for comfortable stay.

9.7 Xing L.
China
August 26, 2013
Was very good and relaxing experience.
Location is good. Just in between patong and karon beach. Nice ocien view from restaurant and swiming pool. .
Great view from restaurant, swiming pool, and the room. everyone was very friendly and helpful. little bit expensive for food and drink in the hotel but not a big problem. To travel around you must rent a car or motobike to travel. Taxi and tuktuk are not the best option. It is impossible to walk anywhere, perhaps only 5mins walk to the gas station with a supermarket towards patong beach. And 10-15 mins walk to the only local restaurant/ bar/ hairsalon/ motobike rent. We rented a motobike from there and used it till we left. If we go back to Phuket , we will definetely go there again.

3.3 Scott M.
United Kingdom
August 25, 2013
Do not go
They were not 3 things I can say nice About this place
It was terrible. Reception Staff were very rude and ignorant. Anything that you asked were a hassle. Too busy doing there makeup and looking on the Internet. Restaurant was overly expensive. Food was ok but better value in patong/karon. Hotel is on a cliff so getting around is a nightmare. No buggies to help you get from a to b. If you have mobility issues do not go!! No airport transfer. You have to pay them even though a taxi will do it for !! The pool is small - it's basically a puddle. It's dirty; Room not ready till 2pm - no air conditioned reception area and nothing to do in hotel so everyone sits and sweats all day till room ready. Staff just ignore you as you wait. Avoid this hotel. It is not even a hotel; more a poorly managed chalet!