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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100 (Show on map)

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Hotel Area: Karon Number of Rooms: 50
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1784 reviews

Value for Money
7.9
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (1784)
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Lloyd H. Families with young children Indonesia, June 30, 2012
great view

great view
6
the old room is not nice, the entrance is dirty. but the new room is OK. a bit far from the nearest beach.
Yi S. Families with young children China, June 29, 2012
Beautiful hotel

good sea view
6.7
The scene is beautiful and the cost is reasonable for this scene. Something needs you attention - some rooms are only by stairs and it would be some trouble for you if you have big baggage - this hotel is about 20-30 minutes to Karon beach area. you may have some difficulty to for shopping and food outside. well, if you would like stay in private, it isn't a problem.
Shung K. Couples Hong Kong, June 29, 2012
Bad Hotel

no comment
3.3
Location up to the hill and damagours to drive back hotel from Pangtong Beach. The road back to hotel is narrow and the car is drive fast..... Hotel not in a good location. Walk too many road when get in the hotel area up and down and up and down again. I think that I will not come back again. Overall only has 50% good to stay for me. small siwmming pool and poor breakfast...... :(
Restaurant Tip: bad hotel
Ahmad A. Couples Australia, June 23, 2012
Amazing location, Tree House over the Ocean

Quiet and private and yet so close to the buzz of Phuket
9.3
We were kindly upgraded to an ocean facing room with incredible views. It felt like we were in a treehouse over the ocean! Beautiful comfy room, exceptional service. Restaurant has amazing views.
Stacey B. Couples Australia, June 19, 2012
Nice rooms with amazing views

Great ocean views
8
We would stay here again. We Booked and ocean view room with breakfast for $60 which was great value. It's away from the hustle of patong, the staff are friendly and helpfull and there are also amazing views from the pool. Only down for us was that it is not withing walking distance to a beach. Both restaurants at the hotel are worth eating at.
Dunstan L. Groups Macau, June 17, 2012
Poor Services & rip off 1 Star Hotel

Nothing
2
Poor Service and staff always want to ripe you off. Not recommended.
Lydia Z. Couples New Zealand, June 15, 2012
great setting

views, quietness
5.3
I have stayed here three times now in 4 years and wont be going back. There is no recogniton of previous visits, complete staff change very little english spoken, the resort is looking run down. Tried to get air coditioning fixed and othing happened, same with very noisy door that made lots of noise. Room service was slow and the staff generally were slow and everything seemed to be a hassle. Considering it was the low season and not many guests they had very little to do. For the prices paid the breakfast was poor and again staff unattntive when at breakfast. Dishes not collected, had to get our own coffee. Its a pity as the location is wonderful and quiet. If you are staying there you really do need a hire car or motorbike as it is not in any of the towns. Driving in Phuket is fine if your are road savy.
Lydia Z. Couples New Zealand, June 11, 2012
changed

view of ocean, cliff front
4.7
this is the third time i have stayed here in four years. it has gone downhill and slipped considerably. the rooms are looking tired, my air conditioning was not working and it took 6 hours for them to come and see waht was happening and only when i insisted on shifting rooms. the showers are terrible, water goes everywhere and you have to hold up shower nozzle. room service take a long time to get to your room, the staff are ok, but english is terrible. it is very hard to be understood. i was very dissapointed and this time i took another friend and felt embarrassed by the general lack of help and assistance from the staff. selection at breakfast was minimal. i will not be staying here again. this resort is using the fact that it has a fantasitc view and nneds to get its act together as this will not sell it in the future.
Seah E. Families with older children Singapore, June 6, 2012
Great Place to Stay

If you are looking for relax and cosy to stay in Phuket, Secret Cliff is the place.
9.7
We are staying at the Ocean View Deluxe Room. It really provide us a wonderful ocean view. The only thing is that there is insufficient lightings at night along the path when walking back to our rooms. The area is cosy as it is about 15minutes away from the busy Patong area and we really enjoy the relax environment. The hotel staff area friendly. The breakfast is slightly lack of selection.
Leena S. Couples New Zealand, June 2, 2012
Beautiful location, great room facilities

Love being above the surf
9.3
We stayed at Secret Cliff due to proximity to Patong Boxing Gym across the road. It is also handy to both Karon and Patong beaches and taxi/shuttle is very cheap. The deluxe room was well appointed and spacious and we lacked nothing. We loved the infinity pool overlooking the surf, especially when a storm blew in!
Restaurant Tip: Try The Little Mermaid at Karon for a menu with lots of scandianavian/euro options

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Customer Reviews - Secret Cliff Resort & Restaurant, Phuket

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