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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100 (Show on map)

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Area: Karon Number of Rooms: 50
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1908 reviews

Value for Money
7.9
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (1908)
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Lydia Z. Couples New Zealand, June 15, 2012
great setting

views, quietness
5.3
I have stayed here three times now in 4 years and wont be going back. There is no recogniton of previous visits, complete staff change very little english spoken, the resort is looking run down. Tried to get air coditioning fixed and othing happened, same with very noisy door that made lots of noise. Room service was slow and the staff generally were slow and everything seemed to be a hassle. Considering it was the low season and not many guests they had very little to do. For the prices paid the breakfast was poor and again staff unattntive when at breakfast. Dishes not collected, had to get our own coffee. Its a pity as the location is wonderful and quiet. If you are staying there you really do need a hire car or motorbike as it is not in any of the towns. Driving in Phuket is fine if your are road savy.
Lydia Z. Couples New Zealand, June 11, 2012
changed

view of ocean, cliff front
4.7
this is the third time i have stayed here in four years. it has gone downhill and slipped considerably. the rooms are looking tired, my air conditioning was not working and it took 6 hours for them to come and see waht was happening and only when i insisted on shifting rooms. the showers are terrible, water goes everywhere and you have to hold up shower nozzle. room service take a long time to get to your room, the staff are ok, but english is terrible. it is very hard to be understood. i was very dissapointed and this time i took another friend and felt embarrassed by the general lack of help and assistance from the staff. selection at breakfast was minimal. i will not be staying here again. this resort is using the fact that it has a fantasitc view and nneds to get its act together as this will not sell it in the future.
Seah E. Families with older children Singapore, June 6, 2012
Great Place to Stay

If you are looking for relax and cosy to stay in Phuket, Secret Cliff is the place.
9.7
We are staying at the Ocean View Deluxe Room. It really provide us a wonderful ocean view. The only thing is that there is insufficient lightings at night along the path when walking back to our rooms. The area is cosy as it is about 15minutes away from the busy Patong area and we really enjoy the relax environment. The hotel staff area friendly. The breakfast is slightly lack of selection.
Leena S. Couples New Zealand, June 2, 2012
Beautiful location, great room facilities

Love being above the surf
9.3
We stayed at Secret Cliff due to proximity to Patong Boxing Gym across the road. It is also handy to both Karon and Patong beaches and taxi/shuttle is very cheap. The deluxe room was well appointed and spacious and we lacked nothing. We loved the infinity pool overlooking the surf, especially when a storm blew in!
Restaurant Tip: Try The Little Mermaid at Karon for a menu with lots of scandianavian/euro options
Nicholas J. Solo travelers Australia, May 29, 2012
Nice quiet location, rude staff spoiled stay

Location and proximity to Kata, Karon and Patong is handy.
4
The location is out of town and beautiful quiet property though the attitude of the staff was disgusting.
Travel tip: Dont travel alone
Manuel F. Solo travelers Switzerland, May 27, 2012
indeed a secret place stashed away under trees

peacefull beautiful
9.7
stayed there a week with partner and a week on my own. she and i we both loved the peace and beauty of the place. the rooms are all lovely and the staff is smiley and helpful. a retreat. not a mass hotel.
Travel tip: peace away from the mad part of patong. i suggest you rent a scooter (if you are comfortable with that) makes it easy to get arround. the tuck tuck become a ripp off over time. but if you plan on staying at the resort the occasional trip with a taxi or tuck tuck is ok
Jennifer B. Couples United States of America, May 26, 2012
Beautiful bungalow type rooms in a peaceful area

Very clean private rooms in a serene setting
9
this hotel was perfect for a place to relax away from the hustle and bustle of nearby towns and beaches. it is conveniently located between two beach towns but is on top of a cliff area so is peaceful and relaxing. the views of the ocean and karon beach are spectacular. the cost was very reasonable for the quality of hotel. the cost of the restaurant is quite high because of no competing restaurants in walking distance and the cost of a taxi to the beach towns is high as well but not any more than traveling to different parts of phuket. if you are looking for a place to relax and spend most of your time hanging around the hotel and pool instead of having shopping and the beach right out your back door, this is the place for you. it is easy enough to take a shuttle into the beach town to have a look around.
Hotel Feature Tip: This hotel has a small but beautiful pool looking right out over the sun setting. It is a great place to get a drink and relax while watching the sunset. The rooms are nice to hang out in as well if you want some privacy.
Lam C. Solo travelers Hong Kong, May 24, 2012
good view and peace silent for leisure

good location peace and silent
7.7
good location peace and silent and staff are polite. rent a car and access there easily and very convenience and close to the city just 10 mins by car
Jennifer B. Couples United States of America, May 21, 2012
Serene location with beautiful views but no beach

Pool with sunset views
8.7
we stayed at this hotel on the way to and the way back from an island. it was such a great place to stay that we would have liked to have stay longer than 1 night each time. it is perfect for relaxation, privacy, and peace. you can walk to the beaches and shopping but it is about 45 minutes on a busy and narrow road. it is easy enough to schedule a shuttle but it costs about 300 baht each way. the hotel has a free shuttle to patong beach with a fixed time of 11am to the beach and 5pm to the hotel. this is a great place to stay for a honeymoon or relaxation.
Restaurant Tip: The hotel has two restaurants. One is a pizza place and the other is a Thai restaurant with views. The pizza place had good food but the cost is quite high. We had the breakfast buffet at the Thai restaurant and it cost more than what it was worth but there is no competition so they can charge more. Take advantage of the discount breakfast price booked at the time of your hotel and you will save 100 baht per person.
Nicholas J. Solo travelers Australia, May 15, 2012
Good location and nice big rooms

Location is perfect
6.3
Had a few problems here but nothing worth complaining about. Secret Cliff is located within close proximity to Patong and Kata/Karon Beach'sabout 5-10 minutes to both and the nightlife they offer. It's more of a get away from it all place than in the action centre. Ha amazing views from the swimming pool, especially at sunset. I would recommend this hotel for couples mainly, solo travellers seem to arouse a bit of suspicion in the Thai's.
Nightlife Tip: Watch your belonging, lots of thieves unfortunatly. This tip includes hotel staff so use the safe in your room or you will lose it

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Customer Reviews - Secret Cliff Resort & Restaurant, Phuket

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