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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100 (Show on map)

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Area: Karon Number of Rooms: 50
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1871 reviews

Value for Money
7.9
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (1871)
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Melissa M. Couples Australia, January 7, 2012
Nice views, relaxing stay.

Beautiful restaurant, great big rooms.
7.3
really nice, however if your room is at the bottom of the hill, it kills to get up to the top. The ocean view room was a bit obstructed by trees but all in all very nice.
Hotel Feature Tip: try to get the shuttle into Patong/Karon, or else be prepared to spend a bit of money getting from the hotel to the beaches.
Angeline G. Couples Malaysia, January 7, 2012
lovely hotel with good scenery

good view of the sea, serene and quiet
7
good place for relaxation and quiet stay with your other half. but rather far from everywhere else (ie not walking distance from the food and 'town' areas)but public or private transportation can be arranged by the hotel staff. hotel staff was friendly. karon and patong area are filled with tourist and hardly seeing much locals.
Hotel Feature Tip: remember to take lots of photos around the hotel.
Angeline G. Couples Malaysia, January 7, 2012
great scenery and serene environment

great view of the ocean and sunrise
6.3
scenic and serene place, suitable for couples to chill out, nice place for photography. however, there is no beach accessible and the nearest beach is located at karon or patong. as it is located on top of the cliff, between karon and patong, travelling to these two areas have to be by chartered transportation or public transportation which may cost up to thai bahts. the hotel staff will be kind enough to help arrange transportation to these areas.
David M. Families with older children Australia, January 5, 2012
Nice grounds and great view

Nicely appointed room overlooking the water
8.3
We were given an upgrade to a family room with great views over the water. The room was very nice and everything worked. The frosted glass door to the kids room was perhaps not ideal as it lets light and noise through. The hotel is in a location between the two beaches on the headland, which is nice for the quiet, but you need to catch a taxi if you want to go to the beach. There is a free mini-bus run to the beach and back once a day, but we were not told this until late in our stay. Overall a very good hotel, but we were not pleased with having to purchase a very expensive New Years buffet and show at the hotel (no option when booking).
Salim M. Families with older children United States of America, January 4, 2012
Great location, but understaffed

Natural beauty and view
6.7
We had a great view from our balcony, but the room had a strange musty smell that lingered for the duration of our stay. Also, the bathroom had a strange smell on the second day. I had to call the glof cart tompick me up whenever I eanted to go the main lobby, as the climb was very steep. Would not recommend this hotel to people who have any kind of mobility issues.
Sightseeing/Attractions Tip: The hotel has a shuttle to Karon and Pattong beaches each day, so it is easy to get to the beach.
Emma C. Couples Australia, January 4, 2012
Wonderful hotel, but not very close to beach!

The rooms were excellent, The pool, the restaurant, buffet breakfast, transport to beach / Patong
8
this hotel was really lovely, we surprised as we got such a great deal on agoda. the room was very large with all the modern amenities including flatscreen, cable, internet, mini bar, ac, big bathroom and close to the pool and pool bar. the pool was an infinity pool and had the most amazing views, especially at sunset. the hotel has great views because it is so high above the beach - luckily there is free hotel transport at certain times that takes you down to the beach. the only downisde was the reception staff - though perhaps they were having a bad few days, they were fairly unhelpful and no smiles, etc. overall i would still recommend staying though!
Sightseeing/Attractions Tip: Get a motorbike! The hotel rents them. The taxi's are very expensive in Phuket and its a big place!
Kerim O. Couples Turkey, January 3, 2012
stay away

Big rooms
3.7
It was terrible : unfriendly staff, horrible food, roach infested rooms. Hotel staff tries to rip you off whenever possible. There were open beer cans in the fridge and they charged us for it. Our friends aircon was not working, our neighbours flush wasnt working, our room was infested with roaches and ants. This hotel can only make the backpackers happy.
Restaurant Tip: Look at what you are eating: there were more hair thn food in the new year dinner buffet.
Sam J. Couples Australia, January 2, 2012
Horrible Rooms, terrible smell, was electrocuted

Zero
2
Completely misrepresented rooms, was nothing like picture and we paid a top price for Thailand hotel. The rooms smelt like sewage and when it was raining the water on the path had electricity running through it. We spoke with the staff who already knew about the problems, were unconcerned andrefused to give a refund on cancellation. Terrible Terrible Accommodation
Carole M. Couples United Kingdom, January 2, 2012
unique holiday experience

Tasteful holiday accomodation
7.7
Very pleasant surroundings and quaint rooms and bathroom. Tv reception poor quality,sink leaked.good breakfast but pricey restaurant food and drink.
Travel tip: Beach is a distance away and must be reached by tuk tuk ride.Road side too unsafe to walk there.
Darko G. Couples Australia, January 1, 2012
A lot to be wished for

Position is promising.
5
Some staff is clearly trying hard, but majority cannot speak English or any language other than Thai. The feeling is as one is not welcome but a disturbance. Free transport to Karon and Patong beaches runs only once a day one way per beach. There is a lot of grey economy in transport there. Some staff has no courtesy and talk to guests in an ordering manner. I attribute this to very low level of training and lack of language knowledge. Our room was very clean, cleaning was missed one day, though. The bath tub did not have a screen so the water was splashing everywhere. The cupboard was squeeking, there was only one bed side unit.
Nightlife Tip: Massage parlours can provide a good and relaxing experience, but be aware of the cheap ones.

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Customer Reviews - Secret Cliff Resort & Restaurant, Phuket

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