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Recent customer comments

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Very good

based on 2263 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.0
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Staff Performance 7.9
  • Value for Money 7.9
  • Food/Dining 7.5

8.7 Jia L.
August 13, 2012
Beautiful Cliff Views
Hotel Location
stay 2 nights in their deluxe ocean view room but most of the sea view was blocked by trees so i rather choose a normal room instead of ocean view next time. hotel staffs are able to communicate in simple english and service with smile. what we love the most is the beautiful sea view on the cliff and sitting on the rock to enjoy the beautiful sunset everyday... we will definitely come back again

6.7 Rashid R.
August 11, 2012
A lovely hotel, and views to die for
The view from the balcony was fantastic, and the service friendly and prompt
Secret Cliff is a lovely resort, located conveniently close to Patong, but removed enough from the noise and lights. The best part of the stay is the view from the Balcony of the room, overlooking a thick garden going down to the sea. The sound of the waves against the rocks was lovely, as was the friendly service. The internet speed was really, really slow, and I couldn't do any of my work, but if it's a holiday, then this shouldn't matter. Reception was friendly and efficient, and the prices were justified.

7.7 Nicholas R.
United Kingdom
August 11, 2012
Great location - million dollar view
Spectacular view - very peaceful
Probably not a good place to say with children - we were very worried about our kids spoiling the tranquality for other guests.

6.3 Weizhi F.
United States of America
October 04, 2012
amazing scene, wonderful hotel
room is huge, it's like a hotel in paradise
we were on a family trip to phuket in july and we stayed at this hotel according to the recommend from a friend. it was a great experience. we booked 2 ocean view rooms and they were gigantic! karon beach and the ocean were right there when we opened the door to the balcony. the only disadvantage i guess was the location. it's located basially in the middle of a mountain or in bewtween of patong and karon beach, which means you needed transportations to go either. they do provide free shuttles but they only run like 3 threes a day at 10 and 11am. other time u need to call a tuk tuk taxi or pay the hotel people to drive you to the place u want to go.

8 Paul D.
United Kingdom
August 22, 2012
Great hotel....but be warned !!
nice, quiet hotel
the secret cliff hotel is a very nice place to stay. the rooms are very good and comfortable, the food at the resturant is very good, and the majority of staff speak good english. the hotel is only minutes from patong in one direction, with karon beach in the other. however ! !, there are some very very steep steps to contend with if you are located at the bottom of the cliff as we were, and staff are not always on hand to collect you to take you to the resturant/reception

7.7 Claire S.
August 14, 2012
Nice Hotel with beautiful scenery
Very nice looking hotel with good enough location and helpful staff
Loved the view from the room but the restaurant was overpriced and not as good as expected.

7.7 michael C.
August 03, 2012
Lovely hotel with great views
not good if you don't have a scooter or some form of transport
This is one of my favourite hotels. I have stayed here 3 times now. It is great value for money. There are little things that are wrong with the place so if you are very fussy maybe it is not for you. But the rooms are nice, the views wonderful and the value making it a great stay. Little things like the phone did not work in the room and the phone number on printed material was wrong when i tried to call from the room on my mobile. When i drew to the hotel's attention they made no attempt to fix my room phone. Despite this i really like this place and always stay here when i am in phuket

7.3 SIAO K.
August 08, 2012
Nice Scenery
sea view swimming pool
Easy to book. Very comfortable stay and like the swimming pool sea view very much

7.3 Seng T.
August 02, 2012
Friendly services
Ocean view
Well, overall is quite ok. Friendly services but some of the staff do not know how to speak english, hard to communicate. Swimming pool too small not nice to swim. Nice hotel to relax. The deluxe ocean room is so awesome. A lot of stairs to walk, exercise a lot. Haha.

6.3 zhang H.
July 18, 2012
Lovely hotel
ocen view
the ocean view is really great but the services need improve and the breakfast was not good.