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Very good 7.8
Based on 2312 reviews

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Very good



based on 2312 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.3
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.9
  • Food/Dining 7.5
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DION H. from Australia
Couples
Stayed 3 nights in August 2012
Amazing view, very comfortable
Seaview from oceanview room, bed and comfort
rooms had a great outlook out to sea which was good to relax to with a beer in hand. honeymoon touch was nice, beds were large and comfortable. rooms were clean and spacious. on the down side location only good if motorbike hired or vehicle.breakfast very average no asian selection just processed frozen/canned. beware of leaving loose change in room. cleaner took money but when we complained to front desk money was returned as she thought it was a tip. overall prob 6-7 out of ten. value for money paid.
Reviewed August 26, 2012

Ferdy M. from Indonesia
Couples
Stayed 3 nights in August 2012
ok hotel, bad breakfast
nice view, good aircon
plus point : 1. aircon fantastic (you need this in phuket). 2. room very spacious. 3. view consider okay (block by trees) -> without trees will be a lot of sunshine going in to the room. 4. has fishing spot down the cliff. minus : 1. found cockroach in the bathroom!!!!!!! 2. location a bit far from beaches (not a problem if you drive yourself). 3. breakfast i could say terrible. 4. the worst thing i could remember -> during 3 days of my stay, birds always come and eat from the buffet bar and enjoy breakfast together, AND the staffs don't do anything about it. i remember there was a call (i think from 1 of the hotel guest asked for in-room breakfast). the staffs simply took the noodle or whatever foods by using the spoon that was used by birds to perch on it to enjoy the breakfast...so unhygienic!
Reviewed August 22, 2012

Paul D. from United Kingdom
Couples
Stayed 3 nights in July 2012
Great hotel....but be warned !!
nice, quiet hotel
the secret cliff hotel is a very nice place to stay. the rooms are very good and comfortable, the food at the resturant is very good, and the majority of staff speak good english. the hotel is only minutes from patong in one direction, with karon beach in the other. however ! !, there are some very very steep steps to contend with if you are located at the bottom of the cliff as we were, and staff are not always on hand to collect you to take you to the resturant/reception
Reviewed August 22, 2012

Glenn M. from Australia
Couples
Stayed 6 nights in August 2012
Great Location, Great Views, Peaceful Resort
The Rooms, the location, and Views
as a return customer, its a great place, good views, very nice rooms and big, great location, and nice a quiet. good r&r
Reviewed August 19, 2012

Georg B. from Germany
Couples
Stayed 2 nights in August 2012
Nice pool, good service
Right between Karon and Patong on a hill
The place is perfectly okay with two nice pools. No access to the beach, but you are in Karon and Patong immediately if you have a scooter or if you are willing to pay quite a lot of money for transfer.
Reviewed August 14, 2012

Claire S. from Ireland
Groups
Stayed 2 nights in July 2012
Nice Hotel with beautiful scenery
Very nice looking hotel with good enough location and helpful staff
Loved the view from the room but the restaurant was overpriced and not as good as expected.
Reviewed August 14, 2012

LI Z. from Singapore
Couples
Stayed 2 nights in August 2012
Nice view but remote location with expensive food
Nice view
Pros: The sea view is nice. Swimming pool is very small facing the ocean. Hotel room is old but quite clean. Cons: Staff barely speak English. No wifi in room. The food in restaurant is very expensive and the serving time is really long. The location is too remote, so it's difficult to go out unless you rent a motor bike or car. But the rental is 50% higher than Patong beach area. Conclusion: Not recommended.
Reviewed August 14, 2012

Georg B. from Germany
Couples
Stayed one night in August 2012
Nice on top of the hill - several pools
Right between Karon and Patong
Pizza-Restaurant + Thai Restaurant, Spa, 2 pool, Bungalows, no direct access to the beach
Reviewed August 14, 2012

Jia L. from China
Couples
Stayed 2 nights in August 2012
Beautiful Cliff Views
Hotel Location
stay 2 nights in their deluxe ocean view room but most of the sea view was blocked by trees so i rather choose a normal room instead of ocean view next time. hotel staffs are able to communicate in simple english and service with smile. what we love the most is the beautiful sea view on the cliff and sitting on the rock to enjoy the beautiful sunset everyday... we will definitely come back again
Reviewed August 13, 2012

Rashid R. from India
Couples
Stayed 2 nights in August 2012
A lovely hotel, and views to die for
The view from the balcony was fantastic, and the service friendly and prompt
Secret Cliff is a lovely resort, located conveniently close to Patong, but removed enough from the noise and lights. The best part of the stay is the view from the Balcony of the room, overlooking a thick garden going down to the sea. The sound of the waves against the rocks was lovely, as was the friendly service. The internet speed was really, really slow, and I couldn't do any of my work, but if it's a holiday, then this shouldn't matter. Reception was friendly and efficient, and the prices were justified.
Reviewed August 11, 2012