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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100 (Show on map)

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Area: Karon Number of Rooms: 50
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

from 2093 reviews

Value for Money
7.9
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (2093)
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Kai X. Couples China, December 9, 2011
Neat hotel with a great surrounding

nice room, great service, a nice swimming pool
9
the hotel rests on a mountain top facing ocean. you can climb up and down and get exhausted vefore you leave the hotel (not too bad for us though). the hotel has a nice restaurant but the breakfast is not that great. there are no 7-11 stors near the hotel. since things in minibar are quite expensive, you should bring things back from the beach.
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Chananate N. Groups Thailand, December 8, 2011
Okay to stay for few days

Service is good after some tips to them
6.7
We booked two rooms ocean view. But we found the view is blocked by many tree. One air condition is not working. Fortunately they can fix it. Breakfast is just 5/10. No vent fan at restroom. Overall is okay.
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Sunita M. Families with young children India, December 6, 2011
bad location

liked nothing
2
staff is totally non co-operative.no help of any sort.i would not sugggest anybody to visit this hotel. location is also too far from any place to visit. difficult to get taxi to travel anywhere.
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Frederick C. Solo travelers South Africa, December 5, 2011
Great view...
7.3
The room was good and neat. The hotel is situated on a cliff...from there the name and is to far away from any beaches. You have to rent a scooter or use the local taxi service to get anywhere. No shops nearby either. It was advertised that Wifi is available but infact there was none. I had to use the internet room where only 3 stations was available of which only 1 worked.
Sightseeing/Attractions Tip: Karon beach is nearby. Go for ellephant trekking. Go see the islands.
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Dean K. Families with young children Singapore, December 4, 2011
Stay Somewhere else - Disappointing Secret

View from Breakfast resturant, Staff attitudes
3.3
We made the choice between Secret cliff and Centara Villa, and honestly my wife was very disappointed. This trip was meant to celebrate her birthday, and we simply felt that the previous travellers' reviews were over-rated and untrue. The room is of ok size, but somehow the cement screed floor makes the whole place feels dirty and cheap. Then the dimly lit bathroom, and again the cement screed vanity top just gives one the feeling of staying in some country-side rut. Reminds me badly of the kampong days really. We booked a deluxe ocean front, but really the "ocean" that can be seen is just about 1/5 of the balcony... as there's a BIG tree right infront of us... covering most but a glimpse of the sea. Thru out the 3 nights, we had not once felt that we were staying in a Ocean View room, much less a Deluxe room. Last straw is the small insects that one will find mysteriously appearing in the dimly lit bathroom. In total my wife flushed away 5 caterpillars and eyed 2 spiders cautiously while she showered during the 3 days. Hotel service standards are ok,and the view from the breakfast place is great. TV reception not working well, and the pool is super pathetic. Please, unless you LOVED caterpillars crawling over your bathroom floor, and spiders sticking to the shower screen, I see no reasons to find a better place for your holiday.
Travel tip: Unless you welcome insects crawling in your bathroom, love climbing up and down slopes and don't mind paying THB300 per trip for taxi just to grab some dinner at teh Patong / Karon Beach area 5-8 min drive away. Stay somewhere else.
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Michael C. Solo travelers Australia, December 2, 2011
Fantastic views quiet location

Quiet and relaxing
8
It was relaxing with very friendly staff. In a remote location so without a car or moped you become stranded.
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Michael C. Solo travelers Australia, November 29, 2011
secluded Location beautiful gardens great views

Amazing views, great price lovely rooms
8
I had a wonderful and relaxing stay. Amazing spa facilities great views and very peacful. Staff were also very friendly. No free wifi. Wifi was really expensive.
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Martin M. Solo travelers New Zealand, November 23, 2011
Hotel in crisis and unwelcome management

None
4
The breakfast was simple but adequate. It was the only good thing about the hotel. The feeling is of a hotel in crisis and the management were not that helpful. If you want a great stay without anything to bother you this is not the hotel for you. I would recommend Cape SIenna or any other hotel but this one. Do not stay here if you want a good experience of Phuket. This is a 3 and a half star hotel paraded as something it isn't. The stay was very poor value for money.
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Julio P. Couples Spain, November 23, 2011
incredible enviroment

beautifull place
9.3
was a wonderfull stay in phuket, the hotel was great, the room was clean, the enviroment is like a paradise, the swimingpool is incredible but a pretty small for the hotel. the service is great like in all tailand, the breakfast was very good aswell.
Travel tip: the taxis cost the same that the tuk-tuk and are more confortable.
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Sagar B. Groups Netherlands, November 21, 2011
Great hotel with large room

The seaview
9.7
Great hotel on a beautifull location. The seaview is amazing and the family deluxe rooms are huge.
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Customer Reviews - Secret Cliff Resort & Restaurant, Phuket

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