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Very good 7.8
Based on 2312 reviews

Recent customer comments

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Very good



based on 2312 reviews
  • Cleanliness 8.1
  • Facilities 7.3
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for money 7.9
  • Food/Dining 7.5
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Khan M.
Bangladesh
December 26, 2011
'good view to sea'
hilly area , difficulties in movement, distant location from the beach & life facilities
the hotel is nicely placed on the hill with a nice view to the sea, pool location is great. the main difficulties is due to hilly areas it is very difficult to move on feet and the hotel location is quite far from karon & patong beach and the town. i am not quite satisfied with the available room service and the hospitality.

Roger B.
United States
December 21, 2011
beautiful settings, rooms was nice
location was nice, great restaurant for was great!! the view was breathtaking the staff was friendly...
I would stay there again... everything was nice for the price...

Annika V.
Sweden
December 20, 2011
Nice hotel with excellent spa
The view, the spa, the Italian restaurang
we stayed at the secret cliff for our 3 last nights on our journey. we had a nice room with somewhat hidden view (lots of trees covering). the hotel area is really hilly so it is definitely not recommended for the disabled. for being quite a big resort the pool is much undersized. we learned that we could use a pool at another resort across the street but we never did. we had some great italian food at the restaurant beside the road although it was a bit noisy to eat there with all the traffic passing. the hotel is situated on top of the karon cliff right in between of karon and patong and have free shuttle to both areas. but now to the best thing of all, the spa. it is really clean and nicely furnished and the staff is friendly and very skilled. try it out!

RUKUMANI R.
Singapore
December 20, 2011
Exellent service with a smile
Environment and cosiness
staff in all areas are very courteous and pleasant. good and fast service despite the distance of the room. liked the breakfast opening hours. enabled the family to have a hearty breakfast before our outings and final departure. the environemnt of the premises, away from the crowds and the luxiarant greenery is beyond words. all of ous had a memorable stay. thank you.

Sagar B.
Netherlands
December 19, 2011
Great hotel with large room
The seaview
Great hotel on a beautifull location. The seaview is amazing and the family deluxe rooms are huge.

yulidiana W.
Indonesia
December 15, 2011
Stunning hotel with breath taking view
views and spacious room
we stayed in this hotel for our recent holiday trip in phuket. we got upgraded for romantic suite.. with super spacious room, and breath taking views..... the hotel just superb.. and the view just simply awesome... fully recommended of this hotel.

Kai X.
China
December 13, 2011
Neat hotel with a great surrounding
nice room, great service, a nice swimming pool
the hotel rests on a mountain top facing ocean. you can climb up and down and get exhausted vefore you leave the hotel (not too bad for us though). the hotel has a nice restaurant but the breakfast is not that great. there are no 7-11 stors near the hotel. since things in minibar are quite expensive, you should bring things back from the beach.

chananate N.
Thailand
December 12, 2011
Okay to stay for few days
Service is good after some tips to them
We booked two rooms ocean view. But we found the view is blocked by many tree. One air condition is not working. Fortunately they can fix it. Breakfast is just 5/10. No vent fan at restroom. Overall is okay.

SUNITA M.
India
December 09, 2011
bad location
liked nothing
staff is totally non co-operative.no help of any sort.i would not sugggest anybody to visit this hotel. location is also too far from any place to visit. difficult to get taxi to travel anywhere.

Jimmi K.
Indonesia
December 08, 2011
Good sea view hotel but too far from city
Very good sea view, you have sea view on your room
We love the view, the room is not big, big area so you need to walk 100 meters to go from your room to receptionist, swimming pool is beautiful but too small.