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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100

Very good 7.8
Based on 2274 reviews

Recent customer comments

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Very good



based on 2274 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.1
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.9
  • Food/Dining 7.5

7.7 Fabyan L.
Singapore
September 06, 2011
lovely resort with nice view.
very nice view
is a nice resort with good view but the traveling slope is abit too steep. wherelse i suggest they could improve their breakfast menu as it quite boring and bad. if you going for a honeymoon this will be quite a suitable place.

7 Romain F.
France
September 05, 2011
Nice hotel lost in the cliffs
Good price from agoda =)
Good: - Nice view - Nice rooms - Sony HDTV - Free internet - Bikes for hire - Staff conciliant ( I could change room without any problem) Less good: -Restaurant seems overpriced. -Swimming pool rather small -Mosquito repellent not free... 299 THB !

8.7 SAK W.
Malaysia
September 05, 2011
Lovingly Seclusive Hideout
Tranquility
Above all a great resort hotel except to brush up a few improvements: no take-away laundry bag for our dirty laundry after four days stay;mosquitoes infested zone perhaps to carry out fogging more often; too few bikes out for hiring but at least to provide call-out hiring service from town;can't accept these days hotel with no WIFI capability;reception desk staff are not friendly; try to rotate the breakfast buffett menu as each day the menu is the same.Please beef up the few little things above to make Secret Cliff a great place to stay ! You can do it !

2.7 Abdul Y.
Malaysia
September 04, 2011
Unfriendly and not bother attitude - lousy service
Fake smile and i mean really fake ....
we arrived at 12.30pm, the reception woman (with good spoken english) told us our room is not ready yet. so we walked around the resort and noticed that whole resort was basically empty and yet she said somebody just checked out and therefore we have to wait for our room to be cleaned. she can actually gave us other rooms that was available. yet we have to wait until 6 mins before 2pm, only then she allowed us to check in. telling lies to us. she was very fake in person, fake smile with attitude. you can easily feel it, it was not sincere at all. she told us no wifi due to bad weather. but at night, when u asked the front desk people (a guy), they said we have wifi but we charge 150bath per hour for god sake!!!! again, that woman during morning shift telling lies again. when we wanted to rent the motorcycle, they coundn't find the key, so they told us u have to walk to other places to rent the motorcycle and we don't have the motorbike for renting today. show no effort whatsoever in finding the key. so rude especially the way they replied to us, it seems like they refused to deal with any human being or just simply lazy to entertain you. when you talked to them, they turned/walked away with your unfinished conversation!!!!!! conclusion, lousy management, horrible services and extremely unfriendly reception woman who thought all tourists are naive. will never ever come back to this resort.

6 Glen H.
New Zealand
September 03, 2011
Panoramic views, with comfortable and large rooms
Views and rooms
In off season reasonably priced with lovely apsect overlooking Karon Bay. Pleasant well sized rooms. Rest of facilities are rather tired, but good value for money

8.7 Chan T.
Malaysia
September 01, 2011
Great santuary for relaxing
Good food and service with a smile
it is regretable that the time spent is not enough to fully utilise and enjoy at such a great hotel. a secluded sanctuary facing the picturesque andaman sea with all the amenities for a relaxing stay and yet not very far from the shopping and beer paradise of patong. it is highly recommended to stay for all season.

10 LIMENG L.
Singapore
August 25, 2011
Beautiful scenery ever
Sea view out of my window is fantastic
I like the food and service here. And it was really affordable.

8 Daniel G.
Canada
August 24, 2011
Superbe place, great view and nice rooms
Best was the pool view, the rooms and good breakfast.
our family occupied 3 rooms. 2 Ocean view and 1 garden view and they all had a view. All roms were the same standard. Bathrooms are very nice in a rustic way. Large shower and large rooms. Not so far from beaches. Very easy to stop tuktuk fom the main road.

4 andrew C.
United Kingdom
August 22, 2011
5$ an hour for WIFI
none
This hotel spoilt the first 3 days of the holiday. we were booked in for 7 stayed 2 and left. This is hotel is built on a cliff in-between beaches and enjoys the fact the guest is isolated from anything outside the hotel. Don't be fooled by the room price, everything is charged at 5 star prices for 3 star standard. Management are just awful, avoid at all costs. If you want wifi it will cost 5$ an hour there is no other rate and it is so slow its pointless.

8.7 Tejavath J.
India
August 22, 2011
Lovely hotel and service with a smil
Nice location with beautiful view
This place best suits for travelers willing enjoy in quite place with natural beauty. Room service is very good. Nice staff.