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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100

Very good 7.8
Based on 2274 reviews

Recent customer comments

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Very good

based on 2274 reviews
  • Hotel Condition/Cleanliness 8.1
  • Facilities 7.1
  • Location 7.5
  • Room Comfort/Standard 7.9
  • Service 7.9
  • Value for Money 7.9
  • Food/Dining 7.5

6.7 LI Y.
January 11, 2011
the view is pretty nice
the seaview and garden view is perfectly good
the service is poor, food is bad as well
the breakfast is bad, most of the service staff cant speak in English.

7 Thi T.
January 11, 2011
stunning view
good view and quiet place for relaxing
far away from the beach
ok service but we spend a lot of money for taxi for down town and for the beach food is normal

10 Debbie R.
January 10, 2011
Outstanding stay in all respects
Relaxing and quiet in a garden setting. Rooms are well set out and clean with all the things you could ask for. The view is brilliant and staff very friendly and helpful. This is an ideal stay
The pathways are very steep however there is a courtesy shuttle available to pick up and drop off to rooms
highly recommend for a quiet and relaxing stay. beautiful well appointed rooms with outstanding views. staff very friendly and helpful. very close and easy travel to patong.will certainly stay here again.

6.3 very L.
January 04, 2011
Great Location & View
some rooms are not very well appoinnted, with crude finishing
We booked 2 rooms and were assigned 2 rooms with different standard. One was great as what was expected from the pictures shown in Agoda. Another room has bare cement finishing and smelled of stale air a total mood spoiler. Both rooms lacked of usable pillow, the hotel instead provides more unusable decorative pillows. The shower has no curtain making wet floor unavoidable. but overall i would come back to the hotel again given the great view it offers and providing it doesn't assign me to the same room. Breakfast was very basic, you can easily find food nearby.

7.3 Steven H.
United Kingdom
January 02, 2011
Nice hotel
The ocean view rooms
the steep walk down to the ocean view rooms
Lovely hotel, is smack centre for Karon and Patong beaches,the hotel provides a free shuttle service twice daily to both beaches and pick ups although i think the last pick up in Patong is a little early at 10pm. The waiters in the dinning area could be a little more attentive,each night we went for a drink or a bite to eat i had to get up and get my own ashtray or napkins or had to ask,appart from that we enjoyed our stay.

6.7 Louis M.
United States
December 30, 2010
secluded hotel
beautiful views from cliff
didnt get my wakeup call and almost missed my ride to the pier
the hotel is on a cliff overlooking the ocean, but there is no nearby beach, and it is relatively secluded. the views were excellent though. i got extremely annoyed though when i asked for a wakeup call, which didnt happen, and i felt the reception process was very amateurish

8.7 Corina F.
December 30, 2010
Great location for views
clean spacious rooms
breakfast needs improving
Lovely hillside location with ocean views. Beach unsuitable for swimming due to rocks at base of cliffs

6 Ming T.
December 28, 2010
Secret Cliff Resort & Restaurant
When I checked in, I was given a room without sea view at all. Then I insisted to have the room type which I paid for. Finally I got one after one hour. The work efficiency in this hotel is not appreciated. When I checked out, I already called 15 minutes earlier. Then I had to wait again for someone to check the minibar. Overall environment is fine. However, you don't have to choose this one to get a quiet place. Other hotels in Kata beach are also quiet and nice.

9 Daniele R.
December 27, 2010
Great location and big and nice rooms
Wonderful view and very good position , close, but just outside of crowded Patong
there is no beach
I liked this hotel. Being on a hill, if your room is on the bottom part, it is very tiring to climb the stairs up to the top. Location very good, calm and relaxed place with wonderful view and just 5 minutes distance from Patong nightlife. Perfect place for couples and families

9.3 Margaret L.
December 26, 2010
Great location and views
Loved the view and the buffet breakfast was excellent
turned power off for one day, no air conditioner or water during the hotest part of day. WIFI is expensive and regularly dropped out. as did TV reception
Rooms were very nice, and we recommend the hotel. The staff did not speak English and there was no reimbursement for lack of electricity, TV reception or WI FI. Not recommended for people who cannot climb stairs as there are lots of them.