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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100

Recent customer reviews

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Very good

7.8

based on 2259 reviews

844 reviews in English

Value for Money
7.9
Location
7.5
Staff Performance
7.9
Hotel Condition/Cleanliness
8.1
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (2259)
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Joanne M. Solo travelers Australia, May 20, 2016
Splendid views
5.3
I had 2 nights purely for view. I paid extra for oceanview and it was spectacular. Pool was ok and breakfast kinda like feeding time at the zoo with Chinese groups. I kinda prefer to be near little cafes to eat out rather than fight for a chair and clean plate and cutlery at a dirty table but I'd stay there again for the view only. Breakfast seemed understaffed. Room was clean and comfy.
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Syalina Y. Families with young children Malaysia, May 20, 2016
NOT RECOMMENDED AND WILL NEVER EVER STAY TO THIS H
1.3
-one of lady/staff front counter no smile. no greeting to us when arrived to check in -upgraded to family room . i paid for seaview. dissapointed, not half view from balcony is seaview. the rest is tree. -the balcony is dirty -room furniture looks old. -got big lizard on curtain -aircond make big noise -got stain at curtain -vase without flower -shower water so slow -slippery at stair the way to lobby and rain make it worst -my 3yo son drop his milk powder on bath towel and stupid staff keep it and put at front counter before we check out have to pay 600bht and they assume that is poopoo. stupid hotel ever.
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John C. Couples United States of America, May 15, 2016
.?
3.7
Room was dated. Also walls ugly in room and bathroom. Pool tile missing.
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Tim J. Couples Denmark, May 4, 2016
TJ-PH
4.3
Very noisy under the restaurant
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Mai T. Couples Vietnam, May 3, 2016
Ok
4.7
Ok
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Lyn C. Solo travelers Thailand, April 28, 2016
Awesome view and a place to find Zen
4.7
The location, view and cliff rocks are amazing!!! The place has two areas/ accommodation. The villa (new section across the road and the old section (seaside). I stayed on the old section and paid only a lil less. The appartmemt was ok but needed to be updated. What made my stay worth it was waking up to the ocean view. Staff on the other hand are not the very best! I could only say positive things about the lady at the concierge who knew how to talk English was wonderful and the female cleaner whom went out of her way for everything. The report needs an update, the tanning section was not in fit state and the pool tanning bed are very dirty and stained The Resturant is far too busy serving group tours and have no system leaning everyone hungry, ppl waiting on food and last to eat. The place has soo much potential, the operation and updates desperately needs to improve!!!
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Chayannapat K. Families with young children Thailand, April 25, 2016
I like the pool
5.3
Good ocean view
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Tanidda V. Families with older children Thailand, April 25, 2016
Good view
4.7
Good view for sea view room
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Dusadee J. Groups Thailand, April 22, 2016
Room
5
Staff very helpful The room nice and clean .
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Adrian B. Couples United Kingdom, April 21, 2016
Ada
5
Hotel room we had very good clean but very noisy as restaurant above room so noise ontill late and noise early in morning you can here people eating chatting moving chairs disappointing Also spent a lot of money for first 2 nights in hotel restaurant and to be told kkadt night there no room for us no table as the hotel look after tour groups instead of gusts tour group get tables to many chinese tourist again hotel look after them rather the other guests breakfast a knightmare battle for table and they Only supply food for them I would not book this hotel when so many Chinese tourist are there in future
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