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Secret Cliff Resort & Restaurant

707 Patak Road, Karon, Phuket, Thailand 83100 (Show on map)

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Hotel Area: Karon Number of Rooms: 50
Free Wi-Fi

Recent customer reviews

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Very Good

7.8

based on
1783 reviews

Value for Money
7.9
Location
7.5
Staff Performance
8.0
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
7.9
Food/Dining
7.5
All reviews (1783)
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Sxe S. Couples Singapore, April 3, 2014
Disappointed, worse than expected.

Good restaurant, nice lobby & pleasant staff.
5
We were very disappointed with the room and location. Booked a deluxe ocean view room, but was given a room with view blocked by loads of trees, and very near to the main road. You can even see huge vehicles driving by! One of the trees less than 30m away even has a huge wasp/bee hive! We didn't even bother to sit at the balcony because of that. Next, the room's floor tiles seem to be giving way soon with all the creaking noises and there was a long crack line on one of the walls, so scary! The swimming pool was also disappointing, very small and only has a partial pocket sea view. Totally not the same from the one shown in the pics. We were so disappointed with everything that we booked a taxi to patong beach and spent the entire day there. The next check-out day we were AGAIN disappointed by the fact that there was no hotel driver to bring us to the lobby which is approx 20 mins walk away. We noticed that there were 2 staff manning the counter with no customers around. One of them could have easily driven the buggy to fetch us. Imagine having to walk all the way to the lobby to take our taxi back to airport with a sad & heavy heart. In summary, we will not go back nor recommend anyone to go there ever.
Rita S. Families with older children Italy, March 28, 2014
rude and not professional

nothing far from beaches no value for money
3.3
The staff was very rude and not friendly at all. Definitively they don't care of the happiness and satisfaction of their guests.
Kemathut T. Couples Thailand, March 23, 2014
Nice view & nice staff. the ocean view is the best

Nice staff with nice view and delicious breakfast
7.7
Lars A. Couples Sweden, March 18, 2014
woke up with a smile and a sense of calm every day

nice view, good staff
8.3
We had an pleasent stay at the secret cliff resort & restaurant.
Diana M. Couples United States of America, March 14, 2014
Quiet. Serene. Beautiful view (rm 128)

View, quietness
7.7
Annie C. Solo travelers Singapore, March 14, 2014
relax and carefree holiday

quiet, nice sea view and nice room
7
The reception area are very nice, but lack of staff. The staff can be more friendly.. overall I luv the place as it is really quiet and the room was beautiful.
Peter B. Couples Australia, March 5, 2014
Fantastic quiet location,close to restaurants

View, quietness, location
7.7
The stay was fantastic, helpful staff, great view. Best to hire a motor bike to save high taxi costs. wonderful buffet breakfast with wonderful views along the coast.
Xin S. Solo travelers China, February 20, 2014
only on night there but relax nice swimming pool

restraunt view and swimming pool view
7.7
the price is good and view is so nice easy take taxi have tour trip have more choice close to karon downtown market
Bernice O. Couples Philippines, February 16, 2014
good value but management has to train staff

good value, nice cliff view, peaceful
5.7
Their housekeeping staff walked into the room for their nightly turndown service without knocking before entering. I happened to be in the middle of my shower and despite repeatedly yelling from inside the bathroom asking him to leave, it took him a good 2 minutes of attempting to communicate in broken English/ 'Thai-glish' before doing so. I hope resort management does something about the staffs' English literacy.
Brian F. Couples Australia, February 13, 2014
Perfect location and idyliic setting

quiet, views, location
7.3
Very relaxing, the best 3 star I have had the pleasure of staying at. But only at the right agoda discounted prices, not worth full rate as it is a bit tired.

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Customer Reviews - Secret Cliff Resort & Restaurant, Phuket

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