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Verified traveler reviews

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based on 781 reviews
  • Cleanliness 8.8
  • Facilities 8.3
  • Location 9.2
  • Room Comfort/Standard 8.9
  • Service 8.6
  • Value for money 8.3
  • Food/Dining 7.8

Rob B.
July 29, 2016
Quality hotel
excellent place to stay

Meneleo M.
July 29, 2016
Great stay
I enjoy our stay, complimentary cocktails is great. Hotel room is clean.

Janette L.
July 28, 2016
Poor Service
The moment I stepped in inside the Hotel, there was an awful smell and the time spent for waiting to check in is 45 mins. no one offered drinks or something. Worst part, I want stuck inside the room toilet due to loosen door know, I called the reception to assist me and the time 3 guys appeared in my room did not even bother to ask if they should be fixing it to ensure it will not be repeated. Lousy service. I wanted to highlight and escalate this to the management, your reception officer were not professional enough to handle such peak times.

July 22, 2016
July 19-21 stay
We asked to replace the foot towel, but the staff told us they ran out of towels so we used the hand towel. I don't think it is proper to do that.

Maria C.
July 18, 2016
Value for money
Our stay was very pleasant. Location was very convenient and the staff promptly replaced the desk lamp that wasn't working in our room. My only complaint is they didn't clean our room until very late in the afternoon and only after we personally reminded the housekeeping staff.

Giovanni C.
July 16, 2016
i love this hotel. it's very convenient since it is connected to abreeza

Patrick W.
July 15, 2016
Great place to stay in Davao
Really good location right across from the mall. Easy access and nice pool / simple gym. Room service did a good job cleaning. Would recommend.

Stephen H.
United Kingdom
July 14, 2016
Great location, paper thin walls!
Great location opposite Davao's best mall. The hotel was modern, clean with good facilities, and excellent staff. There was a small swimming pool and adjacent gym, which sufficed for "Joe Average". My only criticism, and apparently that of most other guests, was the paper thin walls of the rooms. Consequently, you were able to hear every cough, sneeze, sexual activity, and conversation of your neighbours. Others have remarked about this problem and I was told that management had been informed. However, until this problem is addressed, this hotel will never get a 9 or 10 rating from me.

Liesl C.
July 12, 2016
Great stay
Great stay and location right across from the mall!!

Derk M.
July 10, 2016
excellent location
The hotel is located next to Abreeza mall. The premier room was large enough but bathroom lacks light and fresh looking towels. Towels supplied look old and not white at all. The towel supplied for the floor of the bathroom looks like a dirty rag, just like during a previous visit.