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Recent customer comments

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All reviews (517)

Business travelers (25)

Couples (249)

Solo travelers (122)

Families with young children (25)

Families with older children (31)

Groups (65)

Excellent
8.1
based on 517 reviews
Hotel Condition/Cleanliness
8.2
Facilities
6.6
Location
8.6
Room Comfort/Standard
8.1
Staff Performance
8.6
Value for Money
8.1
Food/Dining
6.9

6.4 John B.
Canada
April 15, 2016
John Brake
bathroom floor was not properly cleaned and the noise level at times was not good.

8.8 Siti M.
Malaysia
April 12, 2016
Ok
Ok

6.8 Richard L.
United States of America
April 13, 2016
So so
Well if you don't mind the traffic noise and the construction noise (concrete drilling on the other side of our room wall at 7{00 pm) it's not a bad place. It's walking distance to a beach but not much else. Our room didn't come with breakfast but we gave the buffet a try and it was quite good at 80,000 IDR per person. The bed was comfortable. The hotel seemed to play musical chairs with the internet password daily for our room but was acceptable.

8 Stephanie F.
Australia
April 09, 2016
Best Location
Excellent location and great value for money. Will definitely stay here again.

6 JOSE L.
Spain
April 05, 2016
Smelly toilet
Toilet was smelly, typical smell when the toilet is not paste properly to the floor and smell comes out, I had to ask for another room when i commented to them they already knew about the smell, the second room was ok but still toilet a bit smelly. Staff nice but needs training. At night there was a party in a room, some guest complained but they just shift to another room and continue with the party already pass 4 am, Staff could not handle the situation properly. 3 minutes walking distance to the beach. 5 minutes walking to Seminyak square.

9.6 Amanda C.
United Kingdom
April 02, 2016
Excellent staff, excellent location, great hotel
Great location. Super friendly staff with high level of customer service. Staff were excellent!

4.8 Chia L.
Tajikistan
April 04, 2016
Room is different from the pictures!!
Room is not as good as u see from the picture~

4.8 Chia L.
Tajikistan
April 04, 2016
Room is different from the pictures!!
Room is not as good as u see from the picture~

8 Erin H.
Canada
March 28, 2016
Solo female traveller
The hotel was clean and well located. The staff was very friendly and accommodating. They arranged to pick me up from the airport and it was hassle free.

7.3 Johan S.
South Africa
March 28, 2016
Decent stay
Location Location Location
Just ok. Stayed in delux room on 5th floor with street view. View was ok. Pictures are true reflection of what you get. Location is perfect, close to the sea and square BUT very very noisy at night due to night club right next to the hotel. Loud music and motorbike noise all night long. Did not get very good sleep at all. Service at breakfast poor. A/c in room did not really cool down the room enough.Definitely not a 4 star hotel but rather 3 star at best.