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Recent customer comments

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based on 104 reviews
  • Cleanliness 8.7
  • Facilities 9.1
  • Location 8.3
  • Room Comfort/Standard 8.6
  • Service 8.8
  • Value for money 8.0
  • Food/Dining 8.2

Lars H. from United States
Stayed one night in January 2016
Great personal group villa pools, great facilities
Reviewed January 27, 2016

YEONSEONG K. from South Korea
Stayed 3 nights in November 2015
the best experience
service bar pool
The Villas, restaurant, bar, spa, facilities and staff are all wonderful.
Reviewed January 18, 2016

OOI R. from Singapore
Families with older children
Stayed 4 nights in December 2015
Peppers Seminyak Villa
Service, SPA, privacy feeling
It's a good stay with Peppers Seminyak. All staffs speak good English. Service was great, attended to request and respond to problem on time. Spa was awesome. Setback was that food menu was too limited. Not much selection of food to pick from.
Reviewed December 13, 2015

Fangming L. from China
Families with young children
Stayed 4 nights in November 2015
Need many improvements
pool, environment, security
Not that good: 1 Free / Wi-Fi network is very good but in some place, like bathing room , the coverage is not good. 2/ Air condition is very important in one hot country. But it's very lucky that 2 of our 3 rooms in the villa stopped working in second day of our stay. I called the service hotline at 2 PM several times and the worker is always on the way. Finally they told me the worker will come at 5 PM. We had to wait till 5 PM. The worker know little English so I don't know what's the reason. We thought he fixed but actually not. It's so hot so I had to call at 12 PM and ask them to fix in the next day when we came out. We returned at 5 PM. and the AC is still not working. We called again and this time they came and "fill the gas" for room 1, change the outside machine for room 2. Just want to know whether they did any check before. This time the AC works and we had our last night there. 3/ The crack in the door is a little big 4/ The bathing room is open and I am attacked by some mosquitos 5/ The lock of our bedroom is not good and we have to move the door some times to lock it. 6/ This is the first time to me to live in one room with blind shutter. It didn't work well just as what we saw in the movie. Good: 1/ big pool, the kids love the pool and always stay there 2/ big kitchen, we cooked and had dinner there, which is really good memory for our big family 2/ Their security checking did well, they will check the cars before entering the hotel and there is always motorbike patrol in the night. This is the first time that I want to write my review for one hotel in Agoda, for the good and not that good things I just want to see that the hotel could be better than now.
Reviewed November 30, 2015

windi S. from Malaysia
Stayed 2 nights in November 2015
fantastic all round, will be back many times
location, cleanliness, size
fantastic stay with great service and facilities, everything was clean and proximity to eat street. will be back again and again!
Reviewed November 26, 2015

Dani S. from Australia
Stayed 2 nights in October 2015
Pre wedding resort party and Peppers was perfect
Comfortable, Clean and Helpful Staff,
Booked 1 5 bedder and 1 4 bedder villa for a large group of friends. The staff made it so easy to check in and check out and very hospitable. The villas were perfect for this sort of event. Rooms were clean and comfortable. If there were any issues the resort would send someone as soon as possible. Breakfast was delicious as well. If I had to say one bad thing, it would be location as you can not simply walk out of the resort and hit the main roads or main part of town however, there isn't really a need to leave and walk around when you have a beautiful villa.
Reviewed November 20, 2015

Andrew C. from Australia
Stayed 7 nights in August 2015
Peppers Beauty
Secluded villas
Reviewed September 08, 2015

SI H. from Singapore
Stayed one night in September 2015
Great price for a group of friends
spa, breakfast, quiet
i felt that the chlorine level is very high in the private pool. The bed is soft and it seems that the matess is old. The staffs are very friendly, readily to assist the guests all the time.
Reviewed September 08, 2015

John M. from Australia
Stayed 8 nights in August 2015
Great Stay
Location and staff. A huge asset to this resort is Didik (Manager)
Memorable Totally met our expectations. Second time here. We will be back. Miss Didik and his team already.
Reviewed September 04, 2015

Thomas S. from Australia
Families with young children
Stayed 5 nights in August 2015
August 15
Breakfast. Staff. Thats it
Rooms not that great for price. Living area outdoors with serious bug problem in evenings.
Reviewed August 23, 2015