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Recent customer comments

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Very good



based on 1279 reviews
  • Cleanliness 7.1
  • Facilities 5.6
  • Location 8.3
  • Room Comfort/Standard 7.3
  • Service 7.2
  • Value for money 7.1
  • Food/Dining 6.8

Putty E.
Indonesia
July 25, 2016
Satisfactory, although location is very nice!
Hotel cleanliness needs to be upped, found brown stains on the floormat

ILYANTA S.
Indonesia
July 25, 2016
The dissapointed second visit.
It was the second time we stay at this hotel. The facilities were not satisfactorily. The lift was very slow. The parking areas was really a disaster on Saturday night. The parking space was not able to accomodate the hotel guests cars due the inhouse function. No cars were able to pick up guests. Complaint was raised but we have to wait until the function is finished or approx at 10 pm. It was raining at that time. The room facilities were very old. The bfast was fine but no toaster ( broken). Cold bread.

Hans F.
Indonesia
July 22, 2016
Smart room disappointed
The bed not comfort, and the bath room dirty. the room looks old, especially the bath room. The advantages is only in the location, is close to factory outlet and other places

Reza B.
Indonesia
July 14, 2016
Cleanliness is bad
-The room looks dirty,some lamps is die, no slippers for 1st day - location is good and near factory outlet

wimpie P.
Indonesia
July 12, 2016
Need a renovation
This is an old hotel with very limited facilities in such a spacious suite room. Didn't even get a bathroom rug, only 2 towels and that's it. The light in the bathroom was so dark, the tile was too old fashion.. A bit pricey because we stayed there during the holiday season i guess

DHENI W.
Indonesia
July 11, 2016
Great location
Close to many restaurants and shopping places

maria I.
Indonesia
July 08, 2016
Good place n SAUNA
Good location for shopping and culinary. Near with gift shop. Good variety of bfast menu and get enjoying the SAUNA for relax time.

Coki L.
Indonesia
July 08, 2016
Worst hotel
The quality dropped since our previous stay

Rachmat S.
Indonesia
July 08, 2016
clean and neat
The front office staff is nice and helpful. Room, furniture, bathroom and amenities are rather old but very well maintained. Everything works well. It would be nicer if the light in the room is brighter.

hanifah N.
Indonesia
June 29, 2016
overall is good enough
Tv cable not working