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Serenity Resort & Residences Phuket

14 Moo 5, Viset Road, Rawai, Phuket, Thailand 83130 (Show on map)

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Area: Rawai Number of Rooms: 65
Free Wi-Fi

Recent customer reviews

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Fantastic

8.4

based on
128 reviews

Value for Money
8.6
Location
7.5
Staff Performance
9.1
Hotel Condition/Cleanliness
8.9
Room Comfort/Standard
8.7
Food/Dining
7.8
Families with young children (128)
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Stephen M. Families with young children Ireland, June 17, 2014
Comfortable

Staff, pool, Food
6.3
Comfortable, relaxing, and very chilled out, not very busy
Juan V. Families with young children Spain, June 7, 2014
Relax and comfort. And one year old baby love it!!

Staff....some of the best ever saw, friendly and always helpful. Room. Original one was good but impressive after they give us a upgrade with sea and pool views. Pool and piña colada ;)
8.3
Even after 14 nights it felt short time. Will be back for sure. Our family needed a well earned quality and relax time and we really got it. Close enough to beaches but far enough to avoid masses. Highly recomended!
Lim K. Families with young children Malaysia, April 30, 2014
Serenity Resort & Residences Phuket
5.7
Shwer hot water too hot Can't control to hot water
Nicholas H. Families with young children Australia, April 21, 2014
Huge, beautiful view, clean, comfortable bed

View, Room, Pool
6
Great view, excellent room - it was HUGE. Very generous. Food was reasonable for a western style hotel. Spa was bit pricey, but they usually are. Room service was fast. The beach isn't great for swimming in but the pool is great.
Chrysharnthan M. Families with young children Singapore, December 24, 2013
fantastic stay and friendly staffs

Swimming pool, fitness center, friendly staffs, clean rooms, near to beach many more.
10
Fantastic stay with good and quality foods. bit far from the air port and away from the city so you can enjoy peacefully. The local taxi stand is next to the hotel so any time you can take taxi to any where. 7/11 store is just in front of the hotel so you also can by any stuffs you need it at any time. staffs are very friendly and ready to assist you any time. there is a tour arrangement available at the counter and will help you to arrange every day at your convenience. nice swimming pool near to the beach together with the bar. There is a boat arrangement which you can book so they will bring you around. Spa and message is also avilalbe but bit expensive. All in all this is the best hotel for money to enjoy the stay with family.
Yue Y. Families with young children Australia, October 6, 2013
Not pleasant.

Nothing
5.3
I requested twin beds, when I arrive, realised they don't have twin beds available, and they were charging me per night to supply a roller beds, this is free in all hotels I stayed! The towels were grey, room window were dirty.
Martin C. Families with young children Malaysia, September 11, 2013
Nice hotel to relax!

Good breakfast spread, nice pool, attentive staffs
9
My room's shower was not worked well. This hotel is not close to the Rawai Beach but it has its own beach. There is a 7-11 just opposite the hotel which is very convenient for us to buy some foods and mineral water. On the right of the hotel, there is the all you can eat local BBQ Steamboat with very reasonable price. The taxi serive was expensive which available outside of the hotel. It would be good if you can rent a car and drive around. Island hoping is a must when you are in Phuket! ;-)
Martin C. Families with young children Malaysia, September 11, 2013
Nice room, pool and breakfast

Nice pool, big room, good breakfast
9.3
The staff at the bar and restaurant are very attentive and provide excellent service. It's good to rent a car to drive around as the taxi there is expensive. There are few nice restaurant near the hotel - Chalong Bay i.e. Kan Eang Restaurant. Explore it and you will love it.
Sabrina C. Families with young children China, August 12, 2013
price is reasonable but service is not warm enough

The room is very big and with a kitchen
6.7
Charles G. Families with young children United Kingdom, August 10, 2013
Great food and attentive staff

Food, Room and Staff
8
If you can get the large discount, take it. Very nice place to stay.

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Customer Reviews - Serenity Resort & Residences Phuket, Phuket

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