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Seri Pacific Hotel Kuala Lumpur

Jalan Putra, Chowkit / Putra WTC, Kuala Lumpur, Malaysia 50350 (Show on map)

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Formerly : Best Western Premier Seri Pacific Hotel
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Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Pub/Lounge Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Pub/Lounge Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Lobby Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Lobby Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Guest Service Manager Desk Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Swimming Pool Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Swimming Pool Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Tirta Spa Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Meeting Room Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Meeting Room Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Ballroom Seri Pacific Hotel Kuala Lumpur Kuala Lumpur - Exterior
Area: Chowkit / Putra WTC Number of Rooms: 560
Free Wi-Fi

Recent customer reviews

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Very Good

8.0

based on
5135 reviews

Value for Money
8.3
Location
7.9
Staff Performance
8.1
Hotel Condition/Cleanliness
8.2
Room Comfort/Standard
8.1
Food/Dining
7.6
All reviews (5135)
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Rabiatul A. Couples Malaysia, July 18, 2014
Long waiting time to check-in

Bed, bath tub & complimentary breakfast
6
We had a bad experience while checking in. It was a long wait about an hour. We had make our room booking via Agoda.com as it was cheaper than walk-in. Payment was successful. Went to the counter and told him the booking number but he said that the booking does not appear yet in the hotel system. He said that we might have to wait about 30mins but it took him longer than that. I mean, if it a 4-5 star hotel, arent you suppose to take the extra mile and just let us check in first and later check with your system and inform us accordingly rather than us wait for an hour and not even have the courtesy to infrom us when he should have been that the booking has been confirm but he let us seat at the seat the whole time. Disappointed.
Derrick T. Business travelers Singapore, July 18, 2014
it could have been a fantastic stay...

room cleanliness (finally) and comfort
6
i want to give credit to their customer service manager. thank you for making my stay worthwhile. i was given my first room that looks clean and comfortable, until i sat down to organise a few things and then i found the followings: 1. bedside phone that was placed nicely by the bed was not working. why? the cable was ripped off. i found out only after repeatedly dialling the phone. 2. bar fridge - left over food from previous guest not remove. 3. no bath towel in the toilet 4. toilet light was out (one of them) 5. door bell not working - reception called to inform someone standing outside my door waiting to give me the bath towels. 6. room security safe - not working it was just an overnighter and i was ready to accept it and forget about this hotel (forever) until show up at my door. i didn't ask for him but he just pop-up at my door. he asked what was the issue and apologised profusely after learning the concern that i have in the room. at his insistent, he will get me a similar room ready and i can move my stuff over when i come back from my dinner. indeed, i got the new room (after returning from my dinner) befitting the standard seri pacific and i was glad. was even there to wait for me and accompany me to bring my stuff and move over to the new room. thank you, it was a pleasure staying at the seri pacific because you have make the difference for me. thank you sir!!
Stephen B. Families with older children Australia, July 18, 2014
Spacious rooms and a shower like a waterfall

The spacious and well set up rooms, the shower that is like a waterfall and the friendly and helpful staff
9
This is the second time we have stayed at the Seri Pacific KL and we have really enjoyed both times. The staff have been friendly and helpful, the rooms spacious and well appointed, and after roughing it in other countries, we have looked forward to the splendid shower before we headed off on the final leg home. It is close to the railway station and this makes it easy to get to other parts of KL. We needed to get a third bed in our room and there was plenty of space to do this and unlike many hotels, the extra bed was a proper and comfortable one. There is a great Indian restaurant 5 minutes walk to the left as you walk out the front door and you don't even need to cross the road. It is very popular with the locals and this is always a good sign.
Evelyn S. Business travelers Singapore, July 18, 2014
Comfortable stay for business

located close to exhibition centre, clean and comfortable
8
located close to exhibition centre, clean and comfortable. Complimentary wifi which allow me to catch up on emails.
Roslan M. Business travelers Malaysia, July 18, 2014
relaxing

good location, friendly staffs, quiet environment
8
Patrick K. Business travelers Australia, July 18, 2014
good hotel to explore KL from

close to transort,value for money room,good restarant.
8
I enjoyed my stay. It was an excellent base to explore KL from.
Pinyada U. Business travelers Thailand, July 17, 2014
comfortable, clean

clean cozy near business
8.3
I liked this hotel . it is comfortable for business because it was near PWTC that we can walk the breakfast and Dinner were ok
Mark G. Business travelers Singapore, July 17, 2014
Comfortable but lack car park...

Room clean and comfortable and centrally located
7.3
Impressed with the quality of room and comfort..
Jong D. Business travelers South Korea, July 17, 2014
Closed to PWTC convention center

PWTC, centrally located, affordable
7
Recomend for those who attend or visit PWTC exhbition. PWTC can be access from the Hotel and affordable price
Yan K. Business travelers Malaysia, July 17, 2014
nice, clean, comfort

nice, clean, comfort
8

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Customer Reviews - Seri Pacific Hotel Kuala Lumpur, Kuala Lumpur

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