Please note that children under the age of 12 may be accompanied in the Deluxe Lake View Room, Cempaka Sari Suite, Lavender Room or Garden Villa, which can accommodate up to 2 Adults & 2 Children.
Please be advised that the resort does not sell any alcoholic beverages and cigarettes. All alcoholic beverages and non-halal food are strictly prohibited from entering the premises.
Check-in time is after 3 p.m. and check out time is 12 noon. In-the event of any request for guaranteed early check-in before 12 noon, a 50% surcharge will be applicable, while a full day surcharge will be applicable for guaranteed check-in before 9 a.m. Extension time of late check out after 12.00 noon will be charged of MYR 50 net per hour and is subjected to room's availability. Rooms occupied beyond 6pm will be charged at full day rate.
A room caution fee of RM100.00 nett/room will be collected upon check in and will be refunded upon check out.
Camping, fishing, cooking and BBQ are strictly not allowed in room or the resort’s compound.
Normal reception hours are from 8:00 AM – 9:00 PM daily. Main entrance gate at the resort will be close at 11:00 PM and opens at 7:00 AM. If you wish to check-out before 8:00 AM or check-in late after 11:00 PM, please advise the property in advance.
Resort's main entrance gate will be closed temporary for housekeeping and general cleaning from 12:30 PM till 2:30 PM.
All miscellaneous transactions or payments will be paid in cash at the resort as the property does not have any credit card facility.Children and extra beds:
Guests over 11 years old are considered as adults.
Extra beds are dependent on the room you choose, please check the individual room policy for more details.