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More about this hotel:
    Area recommended for:
  • shopping
  • spas
    Distance to airport:
  • Hang Nadim Airport (10.9 Km)
    Customer comments:
  • "Clean room", "comfortable", "Near shopping"
    Top nearby attractions:
  • Nagoya Hill Shopping Mall (0.3 Km / 4 min walk)
  • Batam Lucky Plaza (1.2 Km / 15 min walk)
  • Ferry Terminal (2.7 Km)

Note: Distances are measured as a straight line.

Seruni International Hotel

Nagoya Garden Phase II, Batu Ampar, Batam Island, Indonesia 29432

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Features of Seruni International Hotel


Hotel Facilities

  • 24-hour front desk
  • 24-hour room service
  • bar
  • coffee shop
  • concierge
  • elevator
  • laundry service
  • meeting facilities
  • newspapers
  • nightclub
  • restaurant
  • room service
  • safety deposit boxes
  • salon
  • smoking area

Sports and Recreation

  • garden
  • massage

Internet

  • free Wi-Fi in all rooms
  • Wi-Fi in public areas

Parking

  • car park
  • valet parking

Languages Spoken

  • English
  • Indonesian

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Hotel Description
Offering quality accommodations in the spas, shopping district of Batam Island, Seruni International...see more Offering quality accommodations in the spas, shopping district of Batam Island, Seruni International Hotel is a popular pick for both business and leisure travelers. From here, guests can enjoy easy access to all that the lively city has to offer. With the city's main attractions such as Nagoya Hill Shopping Mall, Majesty Spa & Massage Batam, Sakura Massage & Spa Batam within close reach, visitors to the hotel will just love its location.

At Seruni International Hotel, every effort is made to make guests feel comfortable. To do so, the hotel provides the best in services and amenities. For the comfort and convenience of guests, the hotel offers free Wi-Fi in all rooms, 24-hour front desk, 24-hour room service, Wi-Fi in public areas, valet parking.

Hotel accommodations have been carefully appointed to the highest degree of comfort and convenience. In some of the rooms, guests can find internet access – wireless (complimentary), air conditioning, desk, mini bar, telephone. The hotel offers many unique recreational opportunities such as massage, garden. When you are looking for comfortable and convenient accommodations in Batam Island, make Seruni International Hotel your home away from home.
Hotel Policies
Useful Info
Food, drink and entertainment

Recent customer comments

Filter by Traveler Type
All reviews (152)

Business travelers (16)

Couples (34)

Solo travelers (58)

Families with young children (11)

Families with older children (10)

Groups (23)

Value for Money
6.8
Location
7.3
Staff Performance
6.6
Hotel Condition/Cleanliness
6.1
Room Comfort/Standard
6.5
All reviews (152)
Sort by:
Satish N. Solo travelers
Singapore, January 18, 2016
Seruni International Hotel
3
AC doesn't work well - just doesn't cool the room Towels provided were stinking Hand held shower broken - water spills all over Terrible breakfast spread - nothing but bread available and 3-4 watermelon pieces scattered in a plate. Overall - this place is terrible. Pay a bit more and stay in a better place. Seruni is unclean!
Jocelyn Y. Couples
Singapore, January 16, 2016
Stayed for a night

Location, Breakfast, Wifi
5.7
Booked 2 rooms as we traveled with another couple. Room was okay to stay for a night. Normal. Heater wasn't working during the morning
Aishah A. Couples
Singapore, January 06, 2016
overall gd stay!! but.....

location, mini marts just 2-3 minutes down
6.7
room is fine for a standard. just that, the lights in the toilet is slightly dim... quite scary actlly. but overall yeah good. me and partner didn't get to taste the breakfast as we woke up late during the 4days stay. hahaha. staffs was extremely friendly. I feel so so so welcome ;-) thank you for that. location was good too. Nagoya hill mall is just 5-10 mins walk. late at night if you're hungry, there's a mini Mart behind, it's exactly like 7-11 in sg? hahaha but yeah :-) and then if you like to party, the club is just opposite of the hotel :-) do not bring foods (unless crackers or tidbits) to the room, small roaches can be seen. well of course. it's not a home. IT'S A PUBLIC HOTEL. DEFINITELY COMING BACK HERE!!!!!!
Mohamed S. Couples
Singapore, January 06, 2016
Manager did not take responsibility

Quiet/Clean Rooms/Nearby ammenities
6.3
Frontdesk did not enter my details in the system and ended up selling my room to another guest.My belongings was taken out without my knowledge.And when asked at the frontdesk,nobody knows what happened to my belongings.Manager did not take this issue seriously and blame was pushed between his staff.I got so agitated and demanded to view the CCTV.Finally it shows the chambermaid took it and kept in the hotel premise without alerting any staff.Maraculously,nothing went missing.I hereby declare this hotel got a bad reputation.Not trustworthy and potentially more serious problems may arise in the future.You hear my story and now its for you to decide.Thanks for reading.
Mohamad S. Families with young children
Malaysia, December 27, 2015
-

1.friendly staff 2.strategy location 3.reasonable rate
8.7
Nice view
Lim K. Couples
Singapore, December 08, 2015
Good location, value for money

Location, value for money and staff friendlyness
9
Great
Mohammad R. Solo travelers
Singapore, September 07, 2015
Seruni Hotel

location, price & entertainment
6.3
good
kok K. Families with older children
Malaysia, August 24, 2015
The check in time in late

Have a nearest disco and shopping mall
4.3
Caleb C. Solo travelers
Singapore, August 07, 2015
Roaches in the room

location, 24hr cafe, night life
5.3
Nothing fantasy. Spotted Roaches in the room.
Muhamad I. Families with young children
Singapore, April 27, 2015
pls make this hotel good stay...

the best thing is Nagoya Hill mall if with family just 10min walk. KTV & club it just next door.
5.3
First problem turn on the air conditioning it was leaking...water all over the place. The food & stay was the same...

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